Khách sạn ở Rouen nằm gần sân bay Jeanne d'Arc Church

Ưu điểm: The location was excellent and the staff were very good - all spoke English which was helpful.

Khuyết điểm: Room as quite small and there was a lack of storage facilities. Car parking was scary but would have been ok for a small vehicle.

Ưu điểm: Location was very central to the old town and right beside great restaurants if you like fine dinning. The room was nice and comfortable.

Khuyết điểm: I have to say, one of the woman on the day of our check in [10th Feb] at the desk was really terrible. I travel a lot and I never had a bad word to say about staff but my god she had such an awful attitude that I was waiting for this review to come in. There were two females working but the one that finished around 12.30am is who I am referring to. I have never encountered such a bad attitude. She would not greet you, just grunted, when you asked her a simply question it was like "how dare you ask me" "stop bothering me" kind of reception from her. Really really surprised they have someone like this on the front desk. [She lets your hotel down in a BIG way] Also if driving you will not find how to get here on google maps. You have to get directions from the hotel directly and that brings you to a street and then you have to navigate it from there and put a pin in to get access into the pedestrian area. I rang earlier that day about parking so not sure why this was kept as a surprise. You have to drive into a small lift and go down a level. Thankfully I had rented a small car but I wouldn't risk it in a big one, based on the scrap marks on the wall.

Ưu điểm: Location was fantastic; hotel had a lovely atmosphere and really excellent staff, helpful over and above what I have experienced elsewhere!.

Khuyết điểm: The room was a teeny bit small and we would have loved a bath! However the bathroom was very comfortable otherwise.

Ưu điểm: The staff were very helpful. The hotel was clean, beds were soft, breakfast was very good.

Khuyết điểm: We rented a car and the roads were a little tricky. But that’s not the hotels fault it’s a very old city not meant for cars.

Ưu điểm: Very helpful staff. The location was fantastic. Could walk to everything and great local restaurants and coffee shops just around the corner. On the weekend the market is just around the corner as well.

Ưu điểm: Extremely well located, cozy...

Khuyết điểm: Dirty curtains in the room

Ưu điểm: All three of the women at the front desk were extremely helpful both with room and town questions. We had an early departure and were taken care of graciously.

Ưu điểm: The very pleasant hotel. The rooms is small but very comfortable.

Khuyết điểm: It`s not possible to reach the hotel by car. The very, very small lift.

Ưu điểm: Clean, good, but unobtrusive service

Khuyết điểm: Was ok.

Ưu điểm: The Location

Khuyết điểm: Access to the hotel by car not easy to find.

Ưu điểm: We stayed one night en route to Calais after travelling from South West France. Hotel difficult to find and we parked in public car park in the market which was only a short walk away. Very pleasant decor and nice comfortable room though a bit small and dark. Location is fantastic and for a one night stay, we were on the square close to all the restaurants and shops, was just perfect. We got a very good deal with trip advisor so thought hotel excellent value for money. Would recommend.

Khuyết điểm: Difficulty in finding hotel. Directions should be given with booking in view of location. Room rather small and dark.

Ưu điểm: Excelent location, good staff and facilites. On site parking is welcome and valued

Khuyết điểm: the decor and facilities in the bedrooms were poor and outdated, but generally clean and adequate

Ưu điểm: We liked our 6 day stay. The rooms were clean and quiet. This hotel is located where most tourists would like to be. The staff was extremely helpful and quite friendly. When there was a confusion about whether we wanted one big bed or two singles they easily fixed the problem to our satisfaction. The breakfast room was quite good.

Ưu điểm: The location in the centre with car parking.

Ưu điểm: Friendly reception even at 4:30 am!!!

Khuyết điểm: Poorly signposted, very difficult to find.

Ưu điểm: The location

Khuyết điểm: The restaurant wasn't open, but it was a public holiday

Ưu điểm: Hotel was comfortable and clean. Staff were very helpful and accommodating. Very nice stay.

Ưu điểm: Great staff. Knowledgeable, friendly and efficient

Khuyết điểm: No tea and coffee facilities in the room or in the lobby

Ưu điểm: Location is good, carpark in the hotel, clean.

Khuyết điểm: Due to Covid19 there was no reception and the breakfast buffet was closed. Instead we had to go to the neighbour Mercure hotel to get our key and a really simple premade breakfast was served to the room. The bed was quite small.

Ưu điểm: the hotel is located in the center of annecy. parking near the hotel. the rooms are small. i was expecrting bigger rooms. the rooms are clean and the shower also. nice bar to sit and have a drink. breakfast was good, good value for the money.

Khuyết điểm: nothin really.

Ưu điểm: Breakfast overpriced and no milk provide Passage to underground parking not lit

Ưu điểm: Great parking, next to river, lovely staff and fantastic breakfast. Big comfy room with a window you could open! 15 walk to Cathedral and shops, lots of bars, restaurants nearby.

Khuyết điểm: Nothing, I’d good back.

Ưu điểm: Quiet room

Khuyết điểm: The coffee machine didn’t work properly

Ưu điểm: It was right for 4 adults but generally acceptablr

Khuyết điểm: There are openings in the swinging doors to the shower area that created a problem with privacy. We had two teenage girls and two men.

Ưu điểm: The size of the room is great. We stayed with my daughter and there is a separation within the room. The car park has an direct access to the hotel elevators.

Khuyết điểm: The room was a non-smoking room but there's a smell of cigarettes. Nobody in the reception asked us if we were happy about our stay.

Ưu điểm: The room was very spacious, I wasn’t expecting it to be

Khuyết điểm: Nil

Khuyết điểm: Water in bath

Ưu điểm: Good location.

Khuyết điểm: Paid parking

Ưu điểm: Very little. This is only slightly above IBIS in quality and had several of the same design items in the rooms as IBIS Budget.

Khuyết điểm: The profile says "parking" - in reality the hotel only has 20 spaces, and those are almost always full we were told. The counter staff told us and the next three customers who showed up while we were checking in "find your own space on the street" -- which in Rouen is both very hard, and far to likely to have your morning start with a new dent in the car. The room we were given was 1/2 the size of the photo. Really amazing how it looked sort of the same layout...but was so cramped we couldn't move around. The bed's weren't the same size as in the profile. When we showed the counter manager the photo and description differences with the promised room and the reality, the response was "I don't write what is on the websites, so can't help you." Very much a vacation fail.

Ưu điểm: Good family room Friendly staff Good breskfast

Khuyết điểm: All good

Ưu điểm: Functional. Fridge, microwave and kettle provide alternative food options. Simple no nonsense breakfast

Ưu điểm: Rooms were clean, bright and spacious.

Ưu điểm: Clean hotel & helpful staff - watch the parking tickets if you leave the car on the road!

Khuyết điểm: Bed hard and pillows uncomfortable

Ưu điểm: Comfortable and modern

Ưu điểm: The staff was really friend. Best choice if you are looking for something new, clean and functional. Good internet connection.

Khuyết điểm: It´s not in the city center (20min walking distance) although it´s close to the University and there are some small shops close by.

Ưu điểm: The hotel is very good

Khuyết điểm: While we knew breakfast was extra - we decided to take, fot the kids it cost six euros but then there was no cereal specific for the kids - so we ended up paying just for a glass of milk, (as the cereal we had to buy ourselves)

Ưu điểm: it was very clean and had a lot of space and everything that you needed

Khuyết điểm: a small point wich may be a big point for someone else was that there was only a small amount of toilet paper and we ran out of....however we made use of the tissues that were there so it didnt impact on us particularly....us brits tend to make do i guess....overall it was very comfortable and in a nice location and that was the only thing and to be honest we felt it was a minor thing.....

Khuyết điểm: Breakfast was rather poor. Except the bred and the coffee everything came in small plastic containers - looked very modern, but not exactly my taste. Would have preferred some real ham and cheese.

Ưu điểm: Everything!!

Khuyết điểm: The breakfast

Khuyết điểm: They did not complete the clean of my room one day. It looked like they started part of the kitchette area and then did not complete it.

Ưu điểm: The receptionist was very helpful.

Ưu điểm: Place is fine, all the rest is ok.

Khuyết điểm: Disorganized staff left me and my 4yo daughter without a room after leaving 9ma and coming back at 22h30. Also, after they said they didn't have a room (leaving us on the street, basically), I said I wanted to call the police, and got a nice answer , and I quote: "at least there you will have where to spend the night", by the great receptionist called Sebastien, on Sunday the 11th August 2019. After much discussion, he magically found a room...

Ưu điểm: It’s location was close to the centre, had secure parking and friendly staff

Khuyết điểm: We had two two rooms and only found out after we left that one of the rooms wasn’t cleaned properly - however if I had of mentioned it I am sure my family would have been moved.

Ưu điểm: Quiet room at the backside of the hotel, very convenient underground parking. Staff was very friendly & helpful.

Khuyết điểm: Due to corona measures, there was no breakfast buffet, so you had to decide the evening before item by item what you would like for breakfast. As everything was in individual portions, this could have been offered in a buffet style allowing you to choose while having the breakfast.

Ưu điểm: It provided everything we needed so far as it could with Covid-19 restrictions

Khuyết điểm: Nothing after taking account of Covid-19 restrictions

Ưu điểm: Convenient location and secure onsite parking. A comfortable room and good breakfast choice. Helpful friendly staff.

Khuyết điểm: We would have preferred a walk in shower instead of one situated in the bath. A minor point for us but worth noting for anyone with reduced mobility.

Ưu điểm: Beautiful hotel, great location, very cheap for the lovely location and room. Staff were warm, welcoming and helpful

Ưu điểm: Clean room. Comfy and clean bed. Small bathroom but clean and recently upgraded.. Quite close for a walk into town.

Khuyết điểm: There was no parking available. I was told I should have reserved a space when I booked. Had to park on the public road 300 mtrs away from hotel. At around 11.30pm there was a commotion in the hallway and the room next door, the guy had been locked out by his partner and was banging on the door and shouting for over 30 minutes. I had to ask him to stop. At 3.10 am he started again. The hotel staff did nothing.... Annoyed!! Stayed here 4 times before but will not stay here again.

Ưu điểm: 5 min to center and supermarket. 30 min from train station. Nice location

Khuyết điểm: Cigarette smoke in the room, the administrator offered us to change for another one, but we needed separate beds. So had to stay there(((

Ưu điểm: Very good value for money, 10 mon wall to old town with good choice of bars/eateries. Would definitely stay again

Khuyết điểm: Shower cubicle very small, but this is being over-picky... does the job adequately and is modern and clean

Ưu điểm: Driving away from there in early morning

Khuyết điểm: Total disgusting hole. Should be closed down.

Ưu điểm: Check in gentleman was very friendly and helpful. Very basic but clean and comfortable bed.

Ưu điểm: Ideal as a stop-over hotel. Quite location. with car parking

Ưu điểm: Town centre location

Khuyết điểm: Very small basin in bathroom!

Ưu điểm: The host can speak Chinese and also gave me many great advice to go, though I came in 31st Dec, when all shops were closed and really had no where to go. The next morning I failed to call a uber, and the guy in the front desk helped me, without saying English. Thanks to goole translate.

Khuyết điểm: The couple who lived in other room made such big noise preventing me to have a sleep.

Ưu điểm: Check in was easy; hotel staff friendly. Rooms are small, but comfortable and clean. Hotel location to Rouen city center is great. Overall we had a very nice stay.

Khuyết điểm: Breakfast choices were minimal for price. But good enough to get you started for the day. Croissants were good, coffee and juice also available.

Ưu điểm: Location was excellent. One block from the Cathedral and 5-10 minutes to Rouen Old Town. Staff in the reception was very nice and the hotel was very responsive on the chats over the booking website.

Khuyết điểm: The property facilities were ok (a bit outdated). Rooms are small, as well as the bathrooms. The carpet on the hallway was a bit smelly (humidity maybe?). I thought it was a bit pricey for what we got (we were clearly paying for location).

Ưu điểm: location is good.

Khuyết điểm: the room is too small.

Ưu điểm: The hotel very close to Cathedral. Walk 2 min and I got the room with cathedral view

Khuyết điểm: The hotel is small and no elevator. Free parking is available on the street but not recommended. Overnight parking is cost 15€ in the Cathedral parking and more safe

Ưu điểm: Good value for money. No luxuries but comfortable and clean, thus no complaints

Khuyết điểm: No elevator

Ưu điểm: The staff were very helpful

Khuyết điểm: No lift

Ưu điểm: The room is inadequated completly to receive 3 persons.

Ưu điểm: Desperately needs updating those tired rooms. Noisy location on busy square. Had to leave windows as weather was so hot but some people were noisy outside all night.

Ưu điểm: Location is excellent, right in the middle of the city center, close to everything, around the corner from the Notre Dame! Bed was nice. Peaceful surroundings, so you could keep your windows open at night for fresh air without hearing much noise from outside. Friendly and helpfull staff. The hotel uses keycards the size of creditcards so you could easily keep your roomkey with you in your wallet when you went out. Sunday and monday there's free parking just in front of the hotel and for the rest of the week you can park your car around the corner for 9 euro's per 24 hours. In general, the facilities are in working order. Read more below.

Khuyết điểm: We changed rooms because the sink of our shower was clogged. The staff could've handled this problem a bit more accurately because we had to go to the reception 4 times before everything was fixed. The showers in both rooms are tiny!

Ưu điểm: The personnel attention

Khuyết điểm: maybe the fact that there is no elevator or continental breakfast included:

Ưu điểm: Central position

Khuyết điểm: Split site,exceptionally cramped room, no lift

Ưu điểm: The hotel promises a sight either to river or to Rouen cathedral. We saw a spire of the chatedral from our window but actualy it was rather unpleasant sight to a courtyard with garages.

Khuyết điểm: I know Latvian, English, German, Italian, Norwegian and Russian and a little bit French. A man at the reception during our check in clear English said that he did not speak English and requested us to speak with him in French or in any other language he knew. It was clear French snobbery with which we came accross in many cities of Bretagne and Normandy. French is very nice language but after the holidays in France I do not want to learn it at all. It seems to me that a hotel is for clients but not vice versa.

Khuyết điểm: no parking facilities, close to a young persons area, street noisy until late

Ưu điểm: Great view of the cathedral from bedroom!

Ưu điểm: Near to all amenities

Khuyết điểm: Couldn’t get a decent breakfast because of the Coronavirus

Ưu điểm: Nothing. Room 516 - The bathroom door would not shut because it appeared to be warped and the lock was hanging off. The tap in the bathroom was hanging off. We were given the key to room 403 but when we entered the room it seemed to be occupied as the T.V. was on, the bed unmade and crisp packet on the floor. We were then given room 516.

Khuyết điểm: See above.

Ưu điểm: Excellent desk staff, good parking, quiet environment, easy walk to city

Khuyết điểm: would prefer duvets, bigger towels

Ưu điểm: Convenient parking in the garage. La conception de douche est tout à fait innovante.

Khuyết điểm: The hotel's cruise ship theme. I kept wondering when Captain Merril Stubing would appear and ask, "Monsieur, may I heelp you pleeze..." L'Amour-Bateau s'amuse.

Ưu điểm: Perfectly comfotable and clean modern hotel, with a quirky design style in the corridors.

Khuyết điểm: Trying to find the place. My satnav didn't recognise the street name - no wonder its a shopping centre!. It was by shear chance that I found the car park - I didn't read anything i advance that suggested that the car park was under the hotel and a part of the shopping centre. At least the parking was free when we left on Sunday morning.

Ưu điểm: Clean, helpful staff, closer to centre than expected with bonus of parking

Khuyết điểm: Lack of tea/coffee facilities in room

Ưu điểm: location,fair breakfast,parking under the hotel

Khuyết điểm: the room is very small.the hotel can give a free parking to his guast

Ưu điểm: Friendliness and helpfulness of the staff, restaurant and bar were excellant.

Ưu điểm: Cheap place to rest our heads after a long drive

Ưu điểm: location and friendly staff

Ưu điểm: - next to shopping mall

Khuyết điểm: - tiny and dusty room - dirty carpet - smelly old pillows - room badly needs refurbishment and better maintenance!

Ưu điểm: Good location in the centre of the town.

Khuyết điểm: It's starting to look worn and is in need of a refit. Very small bathroom.