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Bình thườngthg 9 20193,1
The bedding was comfortable.
The phone was broken, the alarm clock was broken, no note pad, no flyers on the hotel like most Hilton’s have. We weren’t offered a map and on the last day checking out we saw nice colored maps on the counter which would have been very helpful, the drains in the sink were slow draining, they charged an outrageous amount for parking when they have a huge lot, no continental breakfast like most Hilton’s, and the overall quality was not up to par for other Hilton’s that we stay at and my husband is a Hilton rewards member and stays quite often with Hilton for business. I felt like we received poor service because I booked with a third party.
Tốtthg 3 20197,4
A/C was not working, even though our room was on the top floor in the corner, there were no Side entrances available for quick entry/exit
Tuyệt hảothg 2 201710,0
Location was perfect, great service and food. Also had a great kids pool which the kids did enjoy.
The bar was extermley overpriced. I paid $16.00 for one glass of Laphroaig when you can buy an entire bottle of your own for $40.00
Tuyệt hảothg 11 201610,0
Very attentive and friendly staff that always paid attention to the details
Clear display of facility/amenity hours within the room without having to go down to the front desk
Ổnthg 2 20165,1
The hotel is lovely, the staff is the problem.
The amenities of this well laid out hotel were everything that I would have expected from a Hilton spa and hotel. From the fire pit seating areas and heated pools to the decor and spacious rooms, I very much enjoyed the hotel itself.
First. We arrived at almost 1pm to find that we were not able to check in. No rooms were ready. Next. The staff. It seemed that there were as many trainees as there were experienced staff (not very many of either). At the bar restaurant, there was only one experienced server. She was great and did the best with what she had. However, she couldn't keep up with everyone in the restaurant and train a new person, too. It took a very long time to get our food (some good, some not good) and drinks and there wasn't more than 20 people in the restaurant. I can only imagine how understaffed the kitchen was as well (we were there for about 2.5 hours). The breakfast restaurant seemed to suffer from the same lack of trained, attentive staff. The housekeeping staff were noisy and yelled down the hall to each other in the morning. Not professional at all.
Tọa lạc ở Tây San Antonio, San Antonio, Hilton San Antonio Hill Country chỉ cách Hill Country Golf Club 2 phút lái xe và cách San Antonio SeaWorld 6 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại San Antonio? khách sạn này có khu vực tổ chức rộng 1175 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 590 đánh giá
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Những thắng cảnh phổ biến nhất
- SeaWorld San Antonio 1,5 km
- Six Flags Fiesta Texas 16,5 km
- Market Square 18,7 km
- Spanish Governor's Palace 19 km
- Cathedral of San Fernando 19,2 km
- Majestic Theatre 19,5 km