La Cantera Resort & Spa

Very nice and helpful concierge, Mr. Ruiz.

Staff at the door nice but overzealous over where you could stop the car for two seconds, probably hotel policy.

Well first thoughts it was a beautiful property ,but I didn’t feel like I was really able to enjoy the property.I booked it to take my daughter to enjoy her birthday.Well it was my first time there I saw such good reviews,the first night me,and my daughter tried to explore our selves,and kept getting lost,so I called down to the front desk,and asked ,and told them that was my first time there,and I would like to take a tour,so I could explore,and know what’s all on the property,the front desk said sure we can do that ,just call back in am,or call and leave a message with concierge,I asked the front desk ,if there was a cost she said no.The next day me and daughter walked down ,excited about our day,asked for concierge,and as I was talking to a gentleman,that worked there concierge lady walks up,and he tells her I’d like to take a tour ,and the lady said sure come with me,as we walk to her desk,a gentle is standing there a white guy,wants to ask questions about a wine tour,so she helps him first,while we sit,then I tell her when she gets to me,this is my first time here,I’d like to take a tour,so she stated” so you had one night here ,so you’ve seen part of the property,I said yes me and my daughter tried to walk and see some on our on,I told her I’d like to tour the golf course,and right off the bat,her words were,oh no that’s just for the golfers,”and right away,I could see my daughters reaction,but she didn’t say anything,not once did the woman ask me ,if I play golf,and I do I’m not a professional ,but my husband plays,and my cousin play regularly,so I was kind of scoping it out for them,and the woman just went on,as if she was pushing on me,what she wanted me to know,and see,and not what I the paying customer wanted to see,well my daughter was upset and just walked off,and a few minutes I was telling the woman as she was talking ,thank you ma’am,and just walked off,never saying anything rude,or tell the lady ,basically I felt like you just racially profiled...

It was pretty that’s all I can say.