Homewood Suites by Hilton San Diego Central

Location, safe area.

Sticking to the floor.

Close to the freeway

The staff member who checked us in was in a hurry and flustered. The room was in severe need of upgrades and the ceiling and bathrooms were gross. I don't think I'd ever stay with this company again.

Close to Highway

When I first checked in, Juan the front desk customer service was excellent.

I stayed there for 3 nights. When I checked in, the gentlemen name Juan was very nice and good customer service. About the room, bathroom sink was cloth. I called someone in the morning to fix it. On my second day, I got up to use the bathroom, there was no water. Very very disappointed. When I call, they said that there is a leak that is why we don't have water for another hour or so. It will be nice to inform your guests. I had to wait 2 hours and I was late to where I had to go. Some girls that worked there at night front desk, I come and go several times, she does not look up to recognize me as a customer or guest of the hotel. Her head down busy with her phone. It is nice to acknowledge your customer specially if you are working at the front as a customer service presenter.

Nice and convenient location.

Parking lot was totally full at night. Carpet could use some cleaning. The sofa definitely should be replaced.