Comfort Inn & Suites San Diego - Zoo SeaWorld Area

It provided a shuttle to the Marine base. Although shuttles we’re breaking down and having to stay late to be picked up at the Marine base

There was a time when the water got cut off and they did not notify guests. Breakfast was not being filled properly for the amount of people there at the times of rush. They charge $13 a night for parking our car in the parking garage to stay with them. After already paying what we paid for three nights it should’ve been included for guest.

Tommi (Tall African American Female) was very kind natured about answering questions. It’s only every week for the locals. So helping find deliveries IS helpful giving out information IS helpful.

This will seem like a laundry list, but all of it can be easily fixed. If someone cares and follows up. BIGGEST COMPLAINT there was not enough food at breakfast!!! There are huge numbers of people coming through at the same time! Getting ready to go to one of the proudest moments of their lives,and hungry leads to H- angry. There should never be a line waiting for eggs and sausage. The eggs are prescramabled and should be started as soon as the last ones go out the door. People want to get out the door and leave. The second is it seemed the female staff was more willing to the little things that make a difference for example make fresh coffee for the lobby and keep it supplied. The elevator was SO slow and on the smaller size for people with days worth of luggage. Stairs should be well marked easy alternative to waiting for the elevator. There were absolutely times I would have taken the stairs.