Hilton La Jolla Torrey Pines

The pool and location

The staff and customer service. The management was not very helpful neither cared. No valet available but the man agent didn’t even care or cares to offer any other options

Location was beautiful. Big rooms family was comfortable.

Some of the staff was rude. The First Lady to try to check me in was really nice and polite. Our room wasn't ready when we showed up so she gave us a free appetizer at the restaurant. We went down to eat while we waited and what appeared to be the manager of the restaurant was just talking away with a waiter and they kept looking at us and ignoring us. A busy waitress that was serving outside saw us rushed in and sat us down she was really helpful. It looked like she was the only one running around while the others just stood and talked. When we were done eating we went back to Check in and a male helped us check in. He was not friendly and was rude when answering my questions. Very poor customer service on his part.

Don't ever leave

The staff, the views, and service was outstanding

Food at the resturaunt was a bit pricy but still good