The Pickwick Hotel

Good location but needs a little updating

The location was great. Yeah - theres homeless people outside BUT theres homeless people all over SF. My second room was good.

I was originally put into a room on the second floor (avoid at all costs) and the windows were open when I got there (sign 1) - got them closed. Then my hot water didnt work and maintenance had to work on it for 30 min (sign 2). Finally when I slept it got so incredibly hot in my room that I was sweating. Not even the fan was keeping it cool. I should have changed rooms that night but it was 10 pm and I just worked a 12 hour day. The next morning I explained to the front desk all of the above and they immediately put me in a nicer room.

The AC seems not working, the vents blow hot air only. Opened all the windows to get some cool air but that was too loud as the room opens on to the busy road with lots of traffic. Wi-Fi is OK, but could not connect to VPN. It was a short stay checked in at midnight. I was travelling from East Coast, so that is 3 AM. Did not bother to complain to staff and checked out 8 AM local time.

THE BED WAS WORSE THAN AN IFLATABLE MATTRESS

Location excellent!

The mattress with its loud rubber squeaking was completely INSANE!!!? It was something from a comedy show or hidden camera. I have never imagined something so aweful. Worse yet, when we told the front desk, we were told a Manager would call us. Nope. We called amd emailed. No return call. There is no excuse to have such HORRIBLE customer service as to not even return a phone call.

Older style hotel, pleasant staff, comfortable bed, good location near city centre and fairly priced.

The proximity to downtown was great.

The hotel and room were unclean, with stained carpet and peeling paint. Streets around the hotel were drug-run and unsafe. Do not bring a family here.

Proximity to the centre of the city. Good location for tourists and shopping and transport facilities to other parts of the city.

Decor in the room was a little dated. Very clean, but a little cluttered. There was a large TV/fridge unit taking up a lot of space in the middle of the room and it was blocking a huge mirror which would have opened the room up a lot more.