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The air conditioner was not working well. The street was under construction and wasn’t easy to access the hotel
Good location, clean, room on the small side.
All the Reception staff were excellent and very friendly and generally very helpful. The location was very central.
We received excellent assistance from the hotel staff, in particular Michael,during the one day strike in Spain on September 29.
Our first room was so small that we had nowhere to put our luggage. On complaining, we were moved to a larger room, but this reeked of cigarette smoke, however the hotel was fully booked due to a U2 concert that night, so it was pointless to complain again.
close to city center
location, adequate facilities clean,good bathroom
tiny room, awfully hard bed, no spare pillows
The staff were very friendly and the room was clean
Our bed was very small..!! I think they put it there because the room was also very small. Don't believe that every room is as big as the picture you see at the website!
There was no lounge
The rooms were spacious and very well fitted out. It was very close to the beach and an underground car park which we used for 3 days, though parking generally is expensive. All the reception staff were extremely helpfull and all spoke excellent english.
Friendly, helpfull staff. Comfortable rooms.
Lack of residents lounge
= 2 étoiles en france
could do with a lounge area
Sercotel Hotel Europa ở San Sebastian Centro, San Sebastian, cách Bãi biển Concha 5 phút đi bộ và cách Bãi biển Ondarreta 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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