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Kémthg 7 20201,0
The staff at the front desk were very nice and accommodating given the situation. And aside from the mess it was a nice cozy room.
The cleaning lady did not do a thorough job. She threw clean sheets on a dirty matress (it was covered in crumbs and god knows what else). There was used toothpicks behind the bed along with a syringe full of heroin, under the matress there was a straw used for smoking meth and a bit of weed. The staff was nice about the situation but the housekeeper needs to be much more thorough.
Kémthg 6 20201,0
I guess I liked the fact that I was near a shopping center
The place seemed dated and had a funny old small to it and it just seemed as if I was stating in some sort of idk homeless shelter
Bình thườngthg 6 20204,0
The front counter was awful all most didn't give my family room because wallet got stolen...no picture I'd although had card I reserved room with online.. But with covid 19 how am I supposed to get an id...they called supervisor still no help..still wouldn't give me the room..if it wasn't for the only person I know in Santa Rosa,who got the room for me..I wouldn't have seen my children that I had not seen for months...WE WERE SUPPOSED TO BE PULLING TOGETHER...HELPING OUT MY WALET WAS STOLEN WHAT WAS I SUPPOSED TO DO...YOU SUCK NO HUMANITY OR UNDERSTANDING..
Bình thườngthg 6 20203,0
The staff was friendly.
It was very dirty, people knocking on the door late at night. No breakfast setup. Tub was filthy, no drain, hairs everywhere. Room smelled horrible. Just really nasty. Broken fixtures. What appears to be blood on the walls. Workers seemed to be checking out my young woman friend. Staff practice no social distance. No msks. It was atrocious and I am going to ask for at least a partial refund.
Kémthg 6 20201,0
WiFi worked, location was close to free way
Dirty covers with spots on the bed. Room smelled like cigarettes. No warm water. People opening and slamming doors all-night long from 9pm-6am and talking in the hallway all of which you could hear clearly and easily. There was literally no muffling/blocking of sound into my room. Because of this, I didn't sleep the entire night, should have just move to my car. I'm pretty sure this place is not up to code. I'm not expecting the Marriott, just wanted a quiet, clean place to stay for the night.
Hotel Santa Rosa ở trung tâm Santa Rosa, cách Trường cao đẳng Empire và Sân vận động Redwood Empire Ice 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 551 đánh giá
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