Khách sạn ở São José dos Campos

Ưu điểm: Liked the hotel and the view of our 6th floor room, it was located at the back of the hotel with a clear view of the moutains and the peaceful neighboorhood. And the parking was free.

Khuyết điểm: the blanket and the shampoo, but it wasn't a problem at all.

Ưu điểm: It’s a very nice place they have comfortable room nearly downtown and excellent breakfast.

Ưu điểm: Staff was great.

Khuyết điểm: Bed linen and towels with poor quality.

Ưu điểm: I like most the breakfast and the employees ! They are very kind and polite.

Khuyết điểm: nothing

Ưu điểm: Good breakfast. Large room. Enjoied the sauna and the view from the top of the building. Very good park service.

Khuyết điểm: No hairdrier in the bathroom (available upon request at the reception)

Ưu điểm: location

Khuyết điểm: cleanness

Ưu điểm: Comfy beds and great breakfast

Khuyết điểm: Shower

Ưu điểm: It was good , but the bed was a little unconfortable and the biulding was old

Ưu điểm: Comfortable

Khuyết điểm: Breakfast

Ưu điểm: I've enjoyed the reception from the staff. Really helpful, careful and sympathetic.

Khuyết điểm: They don't have anything kitchen wise to provide. No silverware or dishes, napkins... really nothing. The A/C in my room was dripping on the mattress.

Ưu điểm: Beautiful and clean place, very cozy

Khuyết điểm: A little bit far from town center

Khuyết điểm: Breakfast should be served earlier

Ưu điểm: I liked the breakfast and the place.

Khuyết điểm: The Air conditioning was not functioning. There was a burned light on the mirror. I think the lights are not enough to see everything in the room.

Khuyết điểm: The bed clothes had stains and there were no hand towels the quality was not good

Ưu điểm: Poor breakfast

Khuyết điểm: breakfast was no good, few options

Ưu điểm: A little dated...good location and fair for the amount. Breakfast was very good with a good selection. A/C in room a little old as well as the overall property. For the price it was fine.

Khuyết điểm: Mentioned above.

Ưu điểm: Excellent location! Enjoyed the food & gym.

Khuyết điểm: Internet service on my computer was very intermittent. Coffee/tea station in the room would be very nice, especially for a long stay.

Ưu điểm: LOCATION

Khuyết điểm: THERE IS NO PLUGS ON THE WALL, WE CAN NOT CHARGE COMPUTERS OR CELLPHONES... IT WAS VERY HARD

Ưu điểm: All of the staff were excellent, caring and professional and this what made a big difference to our stay. Excellent location, next to a shopping mall. Breakfast was excellent. The rooms were super clean. The bar was amazing. I loved eveything about the Hotel. Will defiantly recommend and visit again. Keep up the great job. Thanks.

Khuyết điểm: Nothing to dislike. Everything was great. Super comfort. Excellent location.

Ưu điểm: Same place as my class

Khuyết điểm: Tv in the bedroom was old

Khuyết điểm: Checkin process was too slow

Ưu điểm: The room cleaness was the main aspect I had considered to choice the hotel, and I really got what I paid for.

Khuyết điểm: I think so that's the most negative aspect, I found in my opinion, was the lack of management over the whole staff, because we communicate some things was boring us (me and my wife) and nothing was done about our claims. The room tv's remote control and the air conditioner wasn't working correctly, the cleaness of gym room and maintenance of equipment was badly done, and when needed extend our staying the attendees at main desk were very evasive about that. So I think that there are a lot of point where the hotel can improve its service to became a reference hotel in the city.

Ưu điểm: Great location and price!

Ưu điểm: Breakfast was very good, had a lot of options and staff were very polite.

Khuyết điểm: There was some confusion during checkout, which is to be expected due to the time we went for checkout but there were people who crossed the line at the reception and instead of sending them back in line the recepcionist accepted their payment. Other then that everything was nice.

Ưu điểm: The toilet design that is separated from the bathroom. The faucet for the toilet is useful too. Friendly staff and smooth checkout.

Ưu điểm: My wife and daughter liked the security gate at the entrance. They loved the breakfast, with many difference choices, variety of breads, fresh fruits. The swimming pool area was good. They liked seating in the sun. The beds and pillows were really good. They had an excellent sleep.

Khuyết điểm: My wife and daughter said the hotel is a bit old, but comfortable. Their room was a bit small and had a strange smell of mould! If staying again at this hotel, they would not like to stay in that same room.

Ưu điểm: Confortable, convenient, fast and easy to check in and out, and good breakfast

Khuyết điểm: A bit far from restaurants and malls You need to pay at check in

Ưu điểm: It was perfect

Ưu điểm: Good location for busines traveller. ALso very secure with guard gate.

Khuyết điểm: Not too much to sightsee if walking. There is a modern shopping mall within walking distance.

Ưu điểm: Safty inside.furn new and clean.swimin pool.the front disk.

Khuyết điểm: Thae lavatory,no walking shoping.no free brakfast.

Ưu điểm: Safe and good facilities

Khuyết điểm: A bit remote, not really near to anything. Need taxi or car to do anyhing outside hotel.

Ưu điểm: Business

Khuyết điểm: No

Ưu điểm: hotel location

Khuyết điểm:

Ưu điểm: Efficient and proactive staff. Location.

Khuyết điểm: Nihil

Ưu điểm: The staff was great, room service took 15 minutes, theyet me checkout at 4 pm without more cost, and they opened the bar so I could have a drink while I waited for my driver. AWESOME!!!

Khuyết điểm: N/A

Ưu điểm: Staff is outstanding! Very friendly and supportive.

Khuyết điểm: Room was noisy. No sound insulation at all. It was possible to hear conversation on the adjacent room. Sounds from the street were very loud and irritating all through the night, specially on weekends. We could hear clearly people walking in the corridor. The bathroom was tiny. No hot water on the sink tap. Room service was provided by a bar downstairs with very limited food and of a bad quality. We ordered something on the second day, but we returned it, as quality was really bad. Really disappointing.

Ưu điểm: Staff increadibly polite and helpful.

Khuyết điểm: Looks like a great place but also looks like they were trying to save money when furnishing the appartment! Could be an amazing place but l think price is steep for what you get in return! In my case, the pics did not reflect 100% the room

Ưu điểm: The room was very comfortable

Khuyết điểm: There is no way to lock the windows and the breakfast is not the best.

Ưu điểm: Really liked the room, it’s quite spacious and nicely decorated jacuzzi and steam room in the room were a massive plus, what made me book it actually.

Khuyết điểm: Not really prepared for a business person - no work area or nice bar to stay during downtime. Reception hall could be reNovated. No option of secure WiFi - needs to login on social media. Frigobar was empty and had to come down for a bottle of water

Ưu điểm: Location.

Khuyết điểm: Pillows need replacement.

Ưu điểm: comfortable beds pillows and good AC

Khuyết điểm: we like everything

Khuyết điểm: hotel is going through renovations. lobby is under construction. some noise during afternoon.

Ưu điểm: Poor breakfast, poor bathroom

Khuyết điểm: Mercure needs to train staff.

Ưu điểm: breakfast, location, cleanness

Khuyết điểm: pay parking

Ưu điểm: Good location

Khuyết điểm: I arrived late at night and wanted to get something to eat quickly, but it took me about 20 minutes to get through to room service to order. I even asked the front desk for help, but even that did not help much. Also, the bar soap is tiny and it’s quality is questionable. Please take it as feedback from someone who appreciates Mercure.

Ưu điểm: breakfast was good need a bit more fruits but it was good coffee and accommodating staff members

Ưu điểm: Great location and good breakfast

Khuyết điểm: Extremely noisy. There are 3 dogs that are living in an abandoned area in front of the rooms of the hotel. These 3 dogs (see picture) are barking continuously day and night. I have asked the staff to change my room; the first reaction was to deny the problem and then to say that they were not the owners of the dogs and that was not their business. Very unprofessional

Ưu điểm: Location is very good!

Khuyết điểm: Towels...

Ưu điểm: Great location, very nice facilities including pool and sauna and very clean place.

Khuyết điểm: Pretty simple breakfast

Ưu điểm: Space Cleaning

Khuyết điểm: Breakfast not so much options. Just one car to take baggage

Ưu điểm: Great location, very friendly staff (good English for those of you who don’t speak Portuguese), a better shower than many U.S hotels, good parking, and a great breakfast.

Khuyết điểm: No real common area to relax if outside isn’t an option due to weather.

Ưu điểm: reservation process, fast check in and out reception, 24h self parking, crew, localization, swimming pool area, room facilities, cleanes and look all are pretty good.

Khuyết điểm: breakfast deserves improvement (expected to have some cereal, waffle), fruits were few and didn't look too fresh). The towels did look old.

Ưu điểm: Staff and poll

Khuyết điểm: Bed was bad. Shower bad too.

Ưu điểm: The staff are very kind, always! And the distance from downtown. There are parking for free!

Khuyết điểm: The room wasn’t with son.

Ưu điểm: Clean, organized, staff very educated and helpful.

Khuyết điểm: Bed too soft. Fan a bit noisy

Ưu điểm: The hotel has good breakfast service.

Khuyết điểm: The hotel piping should be old, the water of the shower and all toilet smells bad.

Ưu điểm: Breakfast was good.

Khuyết điểm: No soap provided, stayed a might and didn't have the opportunity to wash properly until arriving home again. It made my day extremely uncomfortable. The remote was stuck inside a cage glued to the wall, really hard to operate.

Ưu điểm: Size of room, utilities, appliances, overall value

Khuyết điểm: Could have a more comfortable bed, better and fresher towels.

Ưu điểm: I was positively surprised by this hotel. I stayed here almost 3 weeks. The apartments are big and very clean, good internet, good breakfast, very helpful staff and the best was the big pool to take a swim every morning. Close to the highway and in a very good neighbourhood with all you need in (safe) walking distance

Ưu điểm: Excellent location. Staff are very friendly and polite, specially Larissa from reception. Apartment is comfortable with many facilities. I really recommend this place for stay in Sao Jose dos Campos.

Khuyết điểm: Nothing

Ưu điểm: Great value

Khuyết điểm: Carpet on the hall!

Ưu điểm: Staff attention.

Khuyết điểm: Quality of the bed was not good and even changing it not satisfied according the quality of the hotel.

Khuyết điểm: Steamroom was not working.

Ưu điểm: Lovely apartment, spacious and airy. Great breakfast. Helpful and friendly staff.