Khách sạn ở Sao Paulo nằm gần Hospital das Clínicas Instituto do Coração

Ưu điểm: Great breakfast. Great roof top bar.

Khuyết điểm: n/a

Ưu điểm: Very comfortable bed.

Ưu điểm: View from riom

Khuyết điểm: We arrived from our wedding still in our wedding clothes! No nice greeting from doorman or receptionist poor

Ưu điểm: Great sushi at the rooftop restaurant.

Ưu điểm: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Khuyết điểm: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Ưu điểm: Elegance everywhere you look at Fasano! Everything was perfect

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: I love this hotel, the staff is amazing and it is the best neighborhood.

Khuyết điểm: They need to put more ‘Brigadeiros (Brazilian Sweet),’ in the room :)

Ưu điểm: I've known Fasano for years. Having stayed at the top hotels in São Paulo, and being a well known guest in some of them such as Emiliano and Unique (along with Fasano they are the top 3), I've decided to give Fasano a try. I am actually from São Paulo but I no longer live in Brazil. But in São Paulo sometimes we use hotels to get a break from our homes, or whenever we are renewing something. Now, the facts: We've stayed at the big suite, paying around 1k USD a day. A disaster. The room is worn out, the internet was poor, and the value for the money is a joke.

Khuyết điểm: The thing I've hated the most was that after all the problems I've had a conversation with the manager on duty. I was trying to make people understand that in any civilized country this relationship would need a compensation from the property. The guy knocked off only the price for the extra bed (not even 100 USD a day) and said he would talk to the manager and get back to me. Never did.

Khuyết điểm: For a 5 stars hotels, surprisingly no option to make a booking with breakfast included despite the rate is about US$500 and up per night, and if you wish to have breakfast in the hotel it costs around US$34 !!?? Second thing we didn't like, if you go to the bar of the hotel and there is live music, then there will be charged of R$60/person as artistic fee, so half of our invoice was this fee !!!?? Then you go to the room, and you'll not find tooth brush nor hair comb, which are essential amenities!! Although you can ask it from house keeping, we asked 2 tooth brush and we got one and hair comb was not available. In the room there is nespresso machine, however it's not complementary, charge on each coffee capsule R$11 + service 15% !!!!??? So in total it's over priced hotel and should be much much better in return of what's been paid

Ưu điểm: Location and the style

Khuyết điểm: Bathrooms too small

Ưu điểm: I really enjoy the stay! From the facility to friendly staff to every single details in the room! Job well done! Fasano!

Khuyết điểm: I like everything about it!

Ưu điểm: The shower is really good

Khuyết điểm: The breakfast. Is good, lots of variety but at same time tasteless

Ưu điểm: Cleaness, bed and specially the shower. Staff was always friendly. Breakfast is regular, not so special, but so-so.

Khuyết điểm: Paid parking and black coffee + breads quality in the breakfast

Ưu điểm: Fair price. Comfortable. Good location.

Khuyết điểm: I missed the usual coffee counter on the reception desk.

Ưu điểm: Breakfast was fine, room spacious, mattress comfortable.

Khuyết điểm: Gym did not have mats and was rather hot.

Khuyết điểm: BE CAREFUL! Got charged at check in by Flavio who's very rude, no one helps you with loggage, I asked for help, and with a terrible attitude he put my loggagein the elevator. Then they rushed me to the lobby to pay for an extra night that I already reserved threw booking saying they couldn't extend my stay unless I made a payment even though I had my credit card registered. I canceled the reservation since I was forced to pay at the lobby. And they still charged me for it. Very misleading and dishonest! In front desk they are never able to find the reservation threw booking and they make you pay, then charge you the cancelation. Then give you bs excuses and since no one speaks English makes it impossible to get your point across. At the end they charge you twice! Not worth the money nor the headache. Asked to talk to the manager Zezhio but he wasn't there, of course never contacted me. After I checked out I received a bunch of poorly written messages to make it seem like they were concerned, yet all the days I was there, never got an answer! Horrible experience!

Ưu điểm: Location

Khuyết điểm: Nothing

Ưu điểm: location, bed, cleanness, cordiality.

Khuyết điểm: Check-in took at least 15 minutes because there was only one clerk available; the key didn't work. The shower water wasn't hot in the morning.

Ưu điểm: Wide variety of breakfast items to choice from. Room was clean and comfortable.

Khuyết điểm: We asked for early check in and late checkout. Neither were granted but we weren’t informed until after we checked in. Knowing ahead of time would have allowed us to find a different hotel that could accommodate our request.

Ưu điểm: Great breakfast with lots of options.

Khuyết điểm: Checkout was extremely slow. They said someone would slip an express checkout form under my door but it never happened. I almost missed my flight as a result.

Ưu điểm: Fruits are good

Khuyết điểm: Too few choices

Ưu điểm: Good bed

Khuyết điểm: Cancelled reservation inappropriately and without notice. Facilities somewhat dilapidated.

Ưu điểm: Location

Khuyết điểm: - It’s 4 stars category?? - Bad attention

Ưu điểm: Location and safe district

Khuyết điểm: Noisy, the windows are very thin

Ưu điểm: Location, 24-hour open restaurant, breakfast, big room, ok internet

Ưu điểm: Location and room

Khuyết điểm: Elevator small

Ưu điểm: The location is good, hotel is very average. 3 star Rooms are small but a/c, and wifi good. Pool and gym very small. I believe the staff stole from my room a watch and a speaker. That’s not cool. Additionally, one day I asked for toilet paper and the receptionist said there was none!

Khuyết điểm: Motel feel. Staff stole from me.

Ưu điểm: Great location. Two blocks away from Avenida Paulista

Khuyết điểm: Staff wasn’t friendly and at the breakfast buffet they were even rude. Bed sheets came off while i slept. I woke up on the mattress. 5th floor smells like a cheap vegas manor.