Khách sạn ở Sao Paulo nằm gần Teatro Raul Cortez

Ưu điểm: Location is very closed to the Avenida Paulista. Staff was great and accommodating, transfer from and to the airport was arranged perfectly, and the breakfast was very variegated.

Khuyết điểm: Unfortunately during our stay there was construction type of work being done next door, smelled like fresh paint in the room & was very noisy during the whole stay. Paint smell made it very unpleasant.

Ưu điểm: Excellent hotel with very helpful staff And great breakfast in the beautiful roof top restaurant

Ưu điểm: Room size, huge rain shower, king size bed

Khuyết điểm: Plumbing problem in that room that the check out woman admitted they knew about. The noise so loud when room above turned on their shower (at 130am !!!) woke me like an alarm clock disoriented and disturbed. Then again at 830am!!! Not good enough for what is supposed to be one of the premier hotels in SP. I guess as an entry level room they don’t care if their overseas visitors stay in this room. Ok they said when I complained, next time you stay we won’t put you in that room . What a joke!!

Khuyết điểm: Unfortunately during our stay there was construction type of work being done next door, smelled like fresh paint in the room & was very noisy during the whole stay. Paint smell made it very unpleasant.

Ưu điểm: Room, bed, breakfast, service

Ưu điểm: View and breakfast

Khuyết điểm: Need to update bathroom

Ưu điểm: Very good breakfast and very good staff

Khuyết điểm: Noise during night

Ưu điểm: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Khuyết điểm: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Ưu điểm: Location and staff

Ưu điểm: Rooms were very good

Khuyết điểm: It was cold and hotel heating system is not built for this

Ưu điểm: Situated just a short walk from Paulista Ave. traditional but with modern contemporary feel. Very well maintained.

Khuyết điểm: Nothing

Ưu điểm: Guest service: Allow me to check in early and check out late without extra charges Location Peace and quite right off Avenida Paulista Close to most things you may want for pleasure and business

Khuyết điểm: The internet service is extremely slow, unstable (drops on an off). I had to find a virtual office elsewhere for a very important conference call. I had some other calls at the hotel where the client had to call me at the hotel and another one where they heard most but not all that I was saying. I called before booking the hotel and they told me they had made improvements 2 weeks ago. When I experienced problems and questioned the staff, they told me that they just added access points but no improvements were mad about speed (extremely slow), not could they control the stability of the internet (dropped connection). I should mention that even at the virtual office I had problems and had to make a call using international data roaming on my cell phone due to internet problems there too.

Ưu điểm: The location was good, facilities were clean.

Khuyết điểm: The internet connection was unreliable at best and generally nonexistent. It was slow during the day (speedtest.net about 2-3mb/s) but wouldn't work at all during the evenings. The hotel felt tired and in need of a facelift.

Ưu điểm: Good breakfast.

Khuyết điểm: Very small bathroom. A bit tired looking.

Ưu điểm: beautiful breakfast buffet, great location for the business purpose

Khuyết điểm: -

Ưu điểm: Best breakfast in town

Khuyết điểm: Noise level near the lifts

Ưu điểm: 1. Nice breakfast. 2. Good taxi service. 3. Location near to Av. Paulista.

Ưu điểm: The service, the understated luxury and the location.

Ưu điểm: People serving at the restaurant were amazing, the rest at the reception not that much The hotel needs to improve it's gym

Khuyết điểm: the size of the gym! too small, they need to improve that

Ưu điểm: Great location on Paulista. Walking distance to many places. It is only a minute to MASP. Easy to get in and get out.

Ưu điểm: everything but size of room

Khuyết điểm: Small room

Ưu điểm: Lovely place, nice room and very friendly staff. Excellent breakfast.

Khuyết điểm: I wasn't clear about the bathroom configuration, and was expecting to have a better bathtub. All in all, it was fair, but could be better.

Ưu điểm: The breakfast was very nice. I also liked the bar in the main lobby.

Khuyết điểm: Noisy at night, could hear neighboring room talking. Knobs on shower were very difficult to open and shut. Power to room gets turned off every time we left the room, which meant computer had to log onto WIFI several times a day.

Ưu điểm: Location was perfect

Khuyết điểm: I think that for a 4 star hotel it lacks in facilities and quality.The hotel smells alot of frying oil even on the 11th flour where we were. Ac did not work most nights.Honestly not worth the valued payed.

Ưu điểm: We had the pleasure of having a room on the 14th floor...spectacular views over the nearby park and the Sao Paulo skyline! Reeally liked the breakfast buffet, diverse and tasty.

Khuyết điểm: Room was cleaned during the room and not during the day. Unusal. Somewhat bureacractic and time consuming checkin process.

Ưu điểm: It was perfect.it was all good.

Ưu điểm: The best hotel in the city

Khuyết điểm: Nothing

Ưu điểm: The staff is excellent and welcoming. The room is large and comfy.

Ưu điểm: Great location in the city centre. Very close to shops, museums and parks

Ưu điểm: Excellent location and close to everything

Khuyết điểm: Beds and pillows could be a little bit more comfortable and softer

Ưu điểm: Everything including location and breakfast setting etc and room was great big modern clean

Khuyết điểm: The gym etc was very basic

Ưu điểm: Great location, nice staff and good price

Khuyết điểm: Small rooms and not cleaned thoroughly; beds not very comfortable, shower not consistent, and thin walls

Ưu điểm: Your staff are wonderful and the hotel was lovely. Its a great area. The young man (Rafael?) providing advice on tours etc was first class. Your barman is fantastic too!

Khuyết điểm: Its a shame the lift was down however that couldn't be helped. Breakfast was OK by Brazilian standards.

Ưu điểm: Fruits

Khuyết điểm: Most of the time breakfast not hot food cold

Ưu điểm: Very friendly girls both at check in and check out (Fernanda), got a room on one of the top floors (25th) with a great view and excellent facilities, also 24/7 selection of items for room service, overall best Novotel hotel Ihave stayed throughout, also SP such a great city.

Ưu điểm: Our check in was very efficient, and the attendant pre-filled most of the details that needed signing, which is a pleasant change from many of the other hotels we stay in Brazil where you can be standing there for more than half an hour while every hotel guest is forced to fill out their life details on individual forms. We found the check in process, and staff in general, to be very welcoming. We found the lifts to be efficient. The room we had (executive suite) was big enough for 2 parents, 2 children, and had a bath. We slept well. The main bed was comfortable. The bath / shower worked well. It is very close to the Famiglia Mancini restaurants where we had a birthday.

Khuyết điểm: The sofa bed was sagging and wouldn't have supported an adult (but served OK for our little 3 year old). The attendant who setup the sofa bed told us it is due for replacement. The TV in our room had poor reception (fuzzy) and was on a swivel - that kept swivelling. The other room we had booked (for the grandparents) did not have that problem. The breakfast wasn't quite as good as the previous hotels we've stayed at during this same travel: it's a huge breakfast room with which it is hard to achieve the same cosiness as with more boutique hotels. I guess it does have to efficiently process hundreds and hundreds of guests. However we also had to chase around to get cutlery. There was a pair of men's underwear just under the bed, so the cleaning of that room can't have been too thorough.

Ưu điểm: Location close to Mancini Italian Restaurant ... walking distance . Thats all.

Khuyết điểm: 1. Musty smell in the Lobby / Reception .. 2. Very slow check in / out process 3. Cleanliness in room 4. Worn out furniture with stains 5. Breakfast was --so so crowded

Ưu điểm: The location was excellent.

Khuyết điểm: Found a used sock in the room between bed and curtains which means room had not been cleaned very carefully.

Ưu điểm: The hotel was well located within walking distance of the Praca do Republica. It has comfortable rooms with good views on the upper floors. Very good value for money.

Ưu điểm: Breakfast seemed to be fair enough. Lots of repetition though. Bethania, the room keeper always did a good job. I would recommend this hotel to a visitor.

Ưu điểm: Attention

Khuyết điểm: The toilet was not clean , literally. They kindly changed me to another room but I could see dust everywhere

Ưu điểm: The location was excellent and the breakfast was amazing. The staff was very helpful. The proximity of where I had to be was extremely convineient.

Khuyết điểm: N/A