Khách sạn ở Sao Paulo nằm gần sân bay Instituto Tomie Ohtake

Ưu điểm: Excellent

Khuyết điểm: The jacuzzi in the bathroom did not work

Ưu điểm: This was my 6th stay at the Renaissance Hotel. Service is impeccable, the rooms are luxurious, and I feel welcome. Thank you for making my stay special.

Khuyết điểm: Everything was great!

Ưu điểm: Nice view of the city from higher floors

Khuyết điểm: I could not get all 3 rooms on the same floor as promised

Ưu điểm: Wonderful hotel. Gym is excellent. Staff is very friendly. Rooms are big for a city hotel. Breakfast is plentiful. Location is between paulista and Oscjar Freire in the jardins. No complaints!

Khuyết điểm: Pool is smallish since it is in the city.

Ưu điểm: It is at a very convenient location, the room is quite large, the bed is super comfortable. The service is the best of all. I have suddenly developed tooth ache, the staffs helped me find the hospital to get prescription, and helped me find where to get the medicine. I can not thank enough to their help and kindness...... I will recommend this hotel to everyone. It is one of the best hotel I have ever stayed.

Khuyết điểm: No

Ưu điểm: Located in a street with restaurants and coffees.

Khuyết điểm: Dear all this one is nothing to do with an Intercontinental. Needs urgently to be refurbished and personnel completely lost when checking in. They gave us a smoking room on the 12th floor. Did not get it initially as the whole floor smelled weird a mix of cigarette and humidity. The carpet was awfully dirty and needed to ask for sleepers and additional shampoo etc. The room was prepared for only one person. At check out I complained and it is there where other staff member told me the smell is because we were given a smoking room on the smoking floor. Overall the hotel is not luxurious at all. The reception is ultra small with 2 old sofas you could see it to the color and material. Not a single decoration for Christmas and New Year’s Eve (we flew from Doha and Christmas decorations were all over the city and hotels for a Muslim country). Deceived and not to go there again.

Ưu điểm: Within seconds of arriving we were greeted by the wonderfully friendly Maesta at reception. He upgraded our room and took time to recommend activities in the city, as well as restaurants. He also extended our check out time as our flight out of Sao Paolo, the next day, was late afternoon. What a wonderful start to our short one day stay in Sao Paolo. He is the embodiment of all that a great hotel should be. The rest of the staff were also extremely friendly and courteous. Sedrac at the lounge bar and Paula at check out. All the facilities in the hotel met my expectations, very comfortable bed, clean bathroom and great internet.

Khuyết điểm: I did find it odd that there are no doormen or porters at this hotel. Though this point does not affect my overall impression of the hotel.

Ưu điểm: Management of this hotel is doing it right. Not only is this hotel very attractive, management has instilled in the staff the correct attitude for customer service. The staff goes out of their way for guests. A really great stay Nice pool, gym and lobby bar

Ưu điểm: The Staff was amazing. A special thanks to James and Sadrac for being so fantastic. The rooms was perfect and the location amazing.

Ưu điểm: Staff very friendly

Khuyết điểm: Pool very dirty

Ưu điểm: Great location, very clean rooms and friendly staff.

Khuyết điểm: Everything was fine

Ưu điểm: Excellent location, just one short block from Av. Paulista; very good breakfast, comfortable rooms, and attentive service. Flat rate parking allows to come and go as often as needed.

Khuyết điểm: Some work / upgrade was been done on the elevators and at times it seemed that only one (out of four) was operating - hopefully this will be over soon, as one time I had to wait close to 5 min for the elevator.

Ưu điểm: big thanks for the reception staff for help and support good location variable good breakfast

Ưu điểm: The breakfast is very good. It is variable. The rooms is very cleaning and comfortable.

Ưu điểm: Great location - ample size room

Khuyết điểm: I arrived 11am from airport -was charged $50USD to check in earlier than the 2pm checkin time to an available room.

Ưu điểm: Clean, great facilities and fantastic location! Staff was also very friendly and helpful.

Khuyết điểm: I believe the breakfast is good but it could provide more Brazilian food: tapioca, pao na chapa, juices and so on. This is not a complaint but I thing the brekky food could be improved.

Ưu điểm: Great location, nice staff and good price

Khuyết điểm: Small rooms and not cleaned thoroughly; beds not very comfortable, shower not consistent, and thin walls

Ưu điểm: Great! Everything in this hotel

Ưu điểm: The shower was wicked. Great pressure to wash off the heat of the day.

Ưu điểm: It’s excellent all around

Khuyết điểm: Breakfast is huge but no direct access from the bedrooms lifts

Ưu điểm: I always use this hotel when I am in Sao Paulo. The location is very nice, I always feel safe and there are lots of bars, restaurants and shops just around the corner. All the hotel staff is exceptionally friendly! Rooms are spacious and have a minibar. The beds are really good to my taste. The hotel in general is quite clean I would say.

Khuyết điểm: Depending on the room you get the WIFI signal may be bad or even non-existing so I had to change room in the past. Try to get a room close to the elevators in order to avoid this. Also TV signal quality (picture and sound) is poor for many of channels. I think in the course of the coming years the place needs some renovation because all the furniture, carpets, bathrooms etc are a bit dated, not necessarily broken but just not modern and comfortable as you would expect nowadays.

Ưu điểm: Attention

Ưu điểm: the staff was great! the rooms on the last floor amazing

Khuyết điểm: i didnt like the room doors. like in most bigger hotels they make lots of noise while closing..

Ưu điểm: Always clean, awesome location

Khuyết điểm: I stayed for about two weeks and most of the days there was little to no hot water on the shower, no matter how much you waited and tried different times of the day.

Ưu điểm: Location close to metro

Khuyết điểm: Noise from the street due to poor insulation and sinhle glazing!!

Ưu điểm: This is my favorite hotel so far. The price is low for the service that they offer and staff was really friendly. The room was clean and tidy. We got a room with a view as we had requested and it was nice to look around São Paulo from the 9th floor. Breakfast had a nice variety of choices and also suitable foods for our toddler. The hotel is located in a good and safe area and we could easily walk to many places. The indoor pool was the highlight of our stay, it was great to relax swimming in warm water after a long day of walking in SP. I’d like to recommend this hotel to everyone and especially families traveling with children.

Khuyết điểm: Traveling with a child, we would have needed a bigger trash bin in the room :D Other than that, no complaints...

Khuyết điểm: The door to the laundry storage was wide open when i was first walking to my room. On the 4th floor. And no room service

Khuyết điểm: There were a lot of little bugs (kind of ants) in my room.