Khách sạn ở Sao Paulo nằm gần sân bay Mosteiro de São Bento

Ưu điểm: Located perfectly just a block away from the Paulista with access to the great metro system. Few blocks away from MASP. The breakfast is very elegant, served in a delightful space and everything that was served was absolutely delicious. The staff was super attentive, cordial, friendly and very knowledgeable. Our room was clean, nicely designed and very spacious.

Khuyết điểm: Clients should have access to the spa facilities. It’s a cheap and great marketing tool to sell other services and make your guest even happier.

Ưu điểm: Location

Khuyết điểm: It feels like you're in a two star hotel, but you are actually paying for a five star. They do not provide free water in the rooms. The rooms are outdated and there is chipped wood on the doors.

Ưu điểm: Hotel was excellent, staff was amazing, especially Fillipe who helped me out loads. A mistake was made to my booking and I was upgraded. This hotel is a true 5 star experience... and it charges 5 star rates... however, I thought the 5 star rates were competitive with other 5 star hotels. Everything really was to the expected standard so I give it full marks.

Khuyết điểm: I was traveling all around Brazil and by the time I got to Tivoli I had some laundry to do. It cost me 430 reais to do a white and dark load... wooops!!! I should have checked that they were charging 10 reais to wash a little pair of underwear... (may as well just buy new stuff for that price). Bit exorbitant to say the least!

Ưu điểm: the staff

Ưu điểm: Modern, efficient staff, good location and very nicely decorated rooms. Good breakfast selction also

Ưu điểm: A neat, nicely decorated, wall placed hotel in the center of the city, not two minutes walking from the busy Av. Paulista and the MASP museum. It's safe to walk around both during daytime and night. The staff is efficient and good humoured, though they indulge themselves a bit to much in ocasions. The spa, gym and restaurants ara A-class but a bit too expensive. I would have appreciated some all-inclusivce offers as to take more advantage to what the premises have to offer. Excellent on the whole, though.

Ưu điểm: Excellent personal service. Beautiful modern design. Great location.

Khuyết điểm: Expensive.

Ưu điểm: The staff were very friendly and helpful. It's a lovely location, near shops, restaurants, etc. The little outdoor heated pool amongst sofas etc was very pleasant. I was able to do some work seating in the sunshine, excellent for Londoners. The common areas are trendier than the actual rooms which are bit traditional. Overall a pleasant stay.

Khuyết điểm: Little niggles: no printed list of numbers/hotel facilities; spa was ridiculously expensive; kettle was provided but no cups/tea/coffee; hairdryer plug didn't fit in the bathroom plug, had to go out with wet hair (in fact there was a knack to fitting it but some of the staff did not know it); my room was very small, and lastly it was clear that they saved a bit on the hotel refurb as some of the...

Ưu điểm: Being at the center of Sao Paulo

Khuyết điểm: The room was too small

Ưu điểm: Perfect location in Jardins. Excellent facilities (gym, pool...). Good breakfast buffet with most helpful staff.

Khuyết điểm: Upon early arrival (just a couple of hours), I was told I would be charged for an early check-in, which I agreed to. However, I did not find fair that they would charge exactly the same daily rate offered at booking.com.

Ưu điểm: Location. Clean, well maintained, quiet.good breakfast.

Khuyết điểm: WiFi in rooms really doesn’t work.

Ưu điểm: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Khuyết điểm: nice place but ridiculously slow and expensive internet - when are they going to include free, broadband wireless?

Ưu điểm: location, great breakfast buffet, excellent low priced offer, young abd friendly straff

Ưu điểm: Beatiful neighborhood, but not centrally located.

Khuyết điểm: Terrible service: backed up toilets, broken air conditioner, no towels at pool, etc. We were not the only ones to have this experience. This is a nice facility with poor management.

Ưu điểm: the service was excelent

Khuyết điểm: Price of internet at 256 speed or 512 speed is outragous! the free service is of 64 kbt !

Ưu điểm: Located near tourist attractions and good restaurants and bars. Good price. Room was spacious by urban hotel standards. Room was clean. Good internet. Spacious bath. I would stay again given price I paid of US$50/night

Khuyết điểm: No English-speaking staff. None. And some of them were not very friendly or respectful of my poor attempts to communicate in Portuguese. Foreign travelers should be warned. Learn a little Portuguese if you want to stay here. For room size, there was only one little chair, so not terribly comfortable to relax. Breakfast was average or slightly below. AC seemed hit and miss. Comfort in the room went up and down. Hotel was advertised as 5 star. It was OK but I would peg as 3-4 star.

Ưu điểm: Location WiFi

Khuyết điểm: No functioning tv Old crummy pillows No irons in rooms Staff appears to listen but unwilling to act

Ưu điểm: The room is clean and new. I loved the bed and the pillow. It clearly is an executive minded hotel. Really good bathroom with a great shower. It is also located besides a movie theater.

Khuyết điểm: The rooms facing the street are noisy. Elevators are few and small. This hotel has a very central location in São Paulo - which means the neighborhood isn´t great.

Khuyết điểm: Not charging for temporary guest visits

Ưu điểm: Staff is kind, efficient and professional. Breakfast was fresh and tasty.

Ưu điểm: The staff. The breakfasts. The neighbourhood. The city view.

Khuyết điểm: The hotel has begun charing for internet access. This is disappointing in an otherwise good hotel. Why should I pay to use my computer in my room?

Ưu điểm: The staff are lovely.

Khuyết điểm: Room a little faded.

Ưu điểm: Good, central location. The hotel is a calm oasis in a hectic city. The staff were lovely; flexible about check in times, flexible about check out times, and keen to help. Nothing seemed to be a problem. Good breakfasts too. Thoroughly recommended.

Khuyết điểm: Area not great, next time would stay more in jardins area

Khuyết điểm: on the hotel descritption it claims to be a desing hotel wich is far from it, it just a normal hotel and I would say a 3 stars not 4

Ưu điểm: Normally I stay at Marian Palace Hotel close by which is being renovated but I willseriously consider staying at the Shelton Planalto in future

Ưu điểm: The location as well as the comfort in the room

Khuyết điểm: This hotel is located in the city centre which is not very safe and there is no safety deposit box in the rooms. The rooms include a bed and a table. This hotel is more suitable for locals that are familiar with the area and speak Portuguese.

Ưu điểm: Near the Repblica Square. Many restaurants choices nearby.

Khuyết điểm: Almost all staff don't speak English. No airport shuttle bus. The servant opens the door without knocking.

Ưu điểm: Nothing

Khuyết điểm: It is not nice hotel looks better than what is is at the pictures, price is crazy for the hotel and location, also the elevator is old take to long to get to the level I have to take the stairs at all the time, not good to walk around alot of crackers and bad people around, noise very noise hotel because the stretts and people hanging out until later, tehy charge for 2 hours later check out almost $40.00usd, also my booking was for 2 but just me check in even I let them know 2 days before they charge for the 2 people, I have emails that show my cancellation of one person stay.

Ưu điểm: It was located on the República which is very close to many bars and restaurants. Walking distance to many entertainment options.

Khuyết điểm: The room was dirty and the amenities where out dated. The amenities I was promised where nonexistent. To say the online photos were deceiving would be an understatement.

Ưu điểm: The breakfast was very good and the location is fairly good too.

Khuyết điểm: Have you ever heard of a 4 star hotel that does not supply an iron!!! I had to walk around in creased clothes for a week! There is a laundry service but it would've been too expensive to have everything in my case ironed and quite laborious to constantly plan what I was to wear and have sent to be ironed. Its just another way of making money out of you. I did not like that. Internet is not included in the price either. Hotel in desperate need of redecoration.

Ưu điểm: The staff are friendly and location is good , near to tube,bus station and down town.

Khuyết điểm: The building is old.That's why the room was humid.The halls smell dampness.The hotel needs restoration.

Ưu điểm: staff

Khuyết điểm: linen was very old

Ưu điểm: excellent service by staff, locality of the hotel to the centre

Ưu điểm: Breakfast had plenty of variety and the hotel was centrally located for travel around Sao Paulo.

Khuyết điểm: Hotel in need of renovation, lifts were not very reliable as they did not always stop at the floor selected.