Khách sạn ở Savannah nằm gần sân bay Cathedral of St. John the Baptist

Ưu điểm: The location and the overall look and feel of the hotel.

Khuyết điểm: Valet parking for $32/night. While I understand the hotel was in the city, self parking for a cheaper rate is definitely preferable. Fortunately we only stayed at the hotel one night.

Ưu điểm: Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go.

Khuyết điểm: K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.

Ưu điểm: Staff was awesome

Ưu điểm: i wish I was smart enough to get the names of the two front desk staff that help me check in the two female staff were awesome - they did a superlative job

Khuyết điểm: hotel was very clean, room perfect, breakfast very nice, staff super

Ưu điểm: Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location.

Khuyết điểm: I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.

Ưu điểm: I liked the location, treatment by staff and the breakfast which was awesome.

Khuyết điểm: The pool area was not well kept.

Ưu điểm: Location

Khuyết điểm: Price of room, cost to park

Ưu điểm: Breakfast buffet nicer than most Hilton properties.

Ưu điểm: The hotel and the room was beautiful. It looked as though the hotel had been through a recent renovation. Everything looked clean and new. The color scheme was very pretty; purple and gray. The room was nicely decorated, the bed, pillows and linens clean and comfortable. I would highly recommend this hotel to friends. Close to the historic district and shopping.

Khuyết điểm: Only negative was that it was on a busy street, but the hotel provided ear pugs and white noise machine.

Ưu điểm: The staff was incredibly friendly and the room was very clean, looks just as the picture did

Khuyết điểm: NA

Ưu điểm: Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff.

Khuyết điểm: Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.

Ưu điểm: It was clean, it was centrally located, the staff was nice!

Khuyết điểm: Nothing I enjoyed my stay very much!

Ưu điểm: 2 Double beds in room.

Khuyết điểm: Problem in one bed with irritation/ bedbugs? No shoe cleaning cloth, Parking was valet only and extorionate. Bar area very poorly designed.

Ưu điểm: Great staff very helpful.

Khuyết điểm: $2.00 for a coke kinda high valet parking great service but price to high

Ưu điểm: It was a pleasant stay. I do wish the location was on the river sideof the street. We might would stay there again but we prefer to stay on the river side of the street.

Ưu điểm: The beds were very comfortable, and the staff was very friendly. It was also a fantastic location.

Ưu điểm: Liked that the hotel was walk-in distance from everything in Savannah. Hotel staff were nice. The continental breakfast was decent. The hotel seemed to have live music provided on the rooftop later in the evening all throughout the week, this was nice.

Khuyết điểm: Didn’t like that the hotel didn’t have a complementary water cooler in the lobby, it is extremely hot out in Savannah, the hotel guests need to stay hydrated! We did have cleanliness issues in our room...many stray hairs (that wasn’t mine or my husbands) in the shower and attached to clean towels. Also with the shower, you could tell the shower door glass doesn’t get cleaned, you could see when the glass was fogged up there were drawings/writing that was done from other guests. There was a breakfast Cheerio (we never ate Cheerios while we were here) on the floor under the bathroom counter, this was there the whole week we were in this room! Makes you question the cleaning skills of the hotel staff. There were also some days that the towels weren’t stocked to the fullest. Now onto the rooftop bar and pool...the view isn’t all the greatest but it is cool. The bar and the top floor rooms cut off the main beautiful view of the river. The rooftop pool is decent but don’t expect to just hang out in the pool without getting splashed by a ton of small kids.

Ưu điểm: Except for the $30/night surprise parking fee, everything about the stay was amazing. The room had a fantastic view of the road and river. The lobby is very upscale. There is constantly free food. The pool was beautiful and the location is, of course, fantastic. The staff was also nice.

Khuyết điểm: As soon as we arrived we found out parking was valet ONLY at a cost of $30/night. That is an expensive hidden fee that definitely altered the total cost of our stay. They park it in a large lot directly across from the hotel which they could easily make key-card self-park access for guests without the extra charge. We could literally see our car from our room.

Ưu điểm: It was all modern/contemporary and designed very unique. Lobby was really cool. Complimentary breakfast was AMAZING--- we chose the hotel because it was included (which is hard to come by in that area) and it did not disappoint!

Khuyết điểm: Parking was $20 per day with the hotel valet. But there was a parking deck right next door that was only $5, so we parked there instead.

Ưu điểm: Modern decor. Hotel mailed me the shirt I forgot in the closet!

Khuyết điểm: Shower was under powered.

Ưu điểm: Staff was friendly and accommodating. Location was okay for us.

Khuyết điểm: Hotel was undergoing renovations. Bathroom doors in the room did not close. Had to go through three rooms to find one that was acceptable, but even then the room we were in had issues. Not enougbsestingfor breakfast people were sitting on the floor in the hallways eating.

Ưu điểm: We love this hotel and decided to stay even though there was construction taking place. Our room was out of the sound of the construction but the lobby! Oh MY! We had no idea. Jackhammers as we walked in. Deafening. And the breakfast was in 2 small, crowded spaces, instead of the lovely lobby where it usually is.

Khuyết điểm: See the other side.

Ưu điểm: Location

Khuyết điểm: As a Marriott property, Marriott need to close and renovate or remove their name. The property is not up to their standards.

Ưu điểm: the front desk staff was awesome, the laundry was an added bonus and the parking was great!

Ưu điểm: room was wonderful. Great shower, comfy bed, lots of pillows, very quiet. Always got a good nights sleep. loved the water taxi service. Room service guy was the most helpful and friendly person we dealt with the entire stay. He was great! We also liked the Green program, I like hotels that provide this option.

Khuyết điểm: front desk pretty much took the information and gave out keys. No information on where thing were, how to get to the water taxi, information on the different in house restaurants. We had to figure things out for ourselves and when we had to ask an employee, some were helpful and others acted like we were bothering them. I am enrolled in the starwood preferred guest program so I was expecting more helpfulness. Other Starwood properties had an info packet all ready at check in. Savannah is a destination spot so it would have been helpful if we had been given more information.

Ưu điểm: They staff was very friendly and assisted your tend to your needs

Khuyết điểm: Food choices were limited...I would have like to see more salads on the menu.

Ưu điểm: He towels were nice.

Khuyết điểm: No continental breakfast. No newspaper. No cookies or candy (and it was the week of Halloween, too). No fruit, no body wash or bathroom toiletries. I’d rather stay at a Hampton Inn for way less than half the price than staying at this $300 a night rip-off Hotel.

Ưu điểm: Great location with a shuttle that takes you across the river 2x/hr so easy to get back and forth. Pretty grounds and for the most part very nice staff.

Khuyết điểm: They definitely need either a bigger pool or a second pool. With as many "pool days" as you get in Savannah, its reasonable to assume guests are for the most part going to take advantage of the pool. Its way too small for the size of the hotel, and there are no where near enough chairs. They also waste a lot of pool real estate on cabanas that they're trying to upsell...that could be more chairs. But even with more chairs the pool area is simply way too small for the capacity of the resort. Overall, upselling the cabana is reminiscent of their strategy...nickle and dime guests.

Ưu điểm: Boring/Disorganized receptionist at Aqua Star restaurant and long waiting. The receptionist wrote my name on a piece of paper then told me to wait around 15 minutes but we waited 45 minutes. When i checked back on him , he acted confused then finally gave us a table. When we got inside, we noticed the family that came right before us were still not served. That's when we decided not to waste anymore time and leave.Overall The hotel is wonderful.

Khuyết điểm: More excited friendly staff and fast service

Khuyết điểm: NOT charging a $30/day resort fee even if you do NOT use their facilities. Also, an $18/day self parking charge is absurd.

Ưu điểm: The ferry ride across the river was good

Khuyết điểm: The customer service was horrible. Never coming back to this resort.

Ưu điểm: Personnel, except for one waitress, were great.

Khuyết điểm: First night there was no water. It came back on at 11:00 am the next day. We were just given an apology by voice mail. On top of the inconvienance (no bathrooms working, ick) it could have been a disaster since the sprinkler system would not have worked if a fire broke out. And we were on the 13th floor. Breakfast cost us $52.00! Really!!!??

Khuyết điểm: Check in time is late (4 pm) and don't count on being able to get your room a minute early.

Ưu điểm: To be honest with you, I didn’t like much about this location. Most of the staff in decision making positions were poor. I spoke to the front desk manager, after asking to speak to house keeping manager and they sent me to the front desk manager. I had a problem with my room not being cleaned and the told me that it wasn’t his job! Wow! They just had me going from person to person. It was a circus.

Khuyết điểm: The management staff!

Ưu điểm: It was just my wife and our Morkie and the room was more than enough. Clean place, friendly staff. You definitely want to get a room facing the river that way you can see the ships come in and also have a view of river street. You have a ferry that can take you to river street from the Westin property for FREE. That way you are not spending $ on parking. If I'm back in Savannah I will def stay there again.

Khuyết điểm: N/A

Ưu điểm: Very clean, modern, ferry boat crossings

Khuyết điểm: Late check-in time

Ưu điểm: The room was beautiful and stylish. The bed was so big and soft, I had to literally roll out of it. The staff was incredibly courteous. The continental breakfast included in my package was unlike anything I had ever seen. So many wonderful food options, and all of it was delicious! I look forward to my next stay there.

Ưu điểm: Good beds

Khuyết điểm: Disclosure up front of $150 pet fee, Faster service in restaurant.

Ưu điểm: Breakfast with healthy options

Khuyết điểm: Rude staff person when we called before arrival

Ưu điểm: The location was great for exploring Savannah, many attractions are within walking distance as well as a trolly pick up location across the street. We were able to check in early which was nice to get settled into early in the day. The amenities in the room were great, having a mini fridge and safe are always a plus. Staff was all very polite and welcoming. The front desk was able to hold our bags at check-out until we left for our flight.

Khuyết điểm: To be honest there wasn't anything I did not like. If I had to nitpick only one elevator was available due to renovations going on. Of course, single elevator access due to winter renovations are minor in my book because they did not cause much of a disturbance and it was the slow time of year which is when these type of renovations usually occur.

Ưu điểm: Great staff! Eager to help and always friendly.

Khuyết điểm: Limited room service menu, no service at the pool

Ưu điểm: The staff are great. The location is also great. The complimentary beverages (not the alcohol) were a nice feature. The terrace with pool and fire pit is nice. I would definitely stay there again.

Khuyết điểm: The housekeeping was fine but could have been a little bit better. Didn't leave clean towels one of the days we stayed. The fitness center is a little small.

Ưu điểm: The hotel staff was great. I was quite surprised with the level of service. It struck me as being on the level of a much more expensive hotel.

Ưu điểm: The staff was world-class. I made a mistake on our reservation, booking our room one day later than intended. The Andaz staff was very understanding and accommodating. They changed our reservation on-the-spot....even providing an early check in. My family and I had a great stay...we will be back!!

Khuyết điểm: No complaints.

Ưu điểm: Great location, right in the middle of the historic district. Clean. Very comfortable bed for me but my wife said it was too high and difficult to climb in.

Khuyết điểm: There is no place comfortable to sit in the room. There are two high chairs and a small round table. You can sit on the high chair (not comfortable) or on the bed---but not suitable for more than a few minutes.

Ưu điểm: This is the only place we stay at in Savannah now that we do not live in town. Staff is amazing! Great room and service from all of the staff. Room was very clean.

Ưu điểm: Extremely Accommodating under extended circumstances. Very friendly staff.

Ưu điểm: Front desk helpful and courteous

Khuyết điểm: Six of us came into the bar at 9:15, & were told initially we couldn’t order dinner because the kitchen would close at 10! After “checking” with kitchen, we were grudgingly seated. Drinks & apps okay, then had a thirty minute wait for mains, of which a couple were dry to the point of being inedible. Two of us stayed in the bar after, and despite several patrons still being present, staff started putting stools up as if this was some dive bar. Not at all what is expected from a top-rated hotel.

Ưu điểm: Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff.

Khuyết điểm: Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.

Ưu điểm: The staff was great as so the location! I would stay there again.

Ưu điểm: The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.

Ưu điểm: Very nice inn. Wonderful breakfast and great cocktail hour. Was close enough to walk everywhere.

Khuyết điểm: The bathroom was very small and there wasn’t a refrigerator.

Ưu điểm: the professionalism of the staff

Khuyết điểm: should have more room with double beds

Ưu điểm: Did some sightseeing

Khuyết điểm: Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.

Ưu điểm: Great location, had a newly renovated room, quiet stay event though right across from elevators, nice staff at check in, clean hotel, nice bathrooms

Khuyết điểm: Smelled like paint and was strong right at first but eventually didn't notice it

Ưu điểm: Comfortable beds. Nice view.

Khuyết điểm: Extra fees for parking. Expensive breakfast buffet that was just average. Maids forgot to leave hand towels and washcloths.

Ưu điểm: The staff was very friendly and helpful. The valet staff was excellent.

Khuyết điểm: The room's shower head needed replace and the shower drain was very slow and could not keep up with the shower.

Ưu điểm: The room was very nice . The valet parking was great.

Khuyết điểm: It would have been better if there was a fitness center .

Ưu điểm: The bedroom was amazing, especially the view- we were poolside andcould see the cathedral to our left. The hotel was vet clean and beautiful.

Khuyết điểm: Our only wish would’ve been to have had a mini fridge or microwave in our room!

Ưu điểm: The hotel itself is in a great location. Check-in was easy and parking was not too expensive although there is no self parking.

Khuyết điểm: The hotel is definitely old and way overpriced. We understand that it is a Hilton but for the price on a fairly average weekend I could've stayed even closer to downtown and probably had a newer and cleaner room.

Ưu điểm: The bed was comfortable and the room had a nice view.

Khuyết điểm: My room was close to the elevator and you could hear the people getting on and off plus the elevator operation vibrated through the walls. Also, the shower head dripped

Ưu điểm: Nothing

Khuyết điểm: Everything! We booked a king and gave us a double! Hotel was extremley loud could not sleep what so ever!!!!

Ưu điểm: location is great

Khuyết điểm: Lobby bathroom was filthy.