Glad Mapo

Location

No view at all surrounded by tall buildings

Room is big enough and very clean. The bed is very comfortable. It is a great value-for-money hotel if preorder during promotion. There is a large supermarket nearby.

A room with bathtub it is inconvenient after shower since the water all over the floor. After checked in, I found the door chain maybe damaged. I tried to use it, but it's broken. So I contacted front desk. However, the receptionist asked me to compensation for it without ask me why it’s been damaged! In the next day, after confirmed it's originally damaged, the staff still insisted ask me to compensate and he told me the compensation value is after a “discount”. When I checked out, I repeated my complaint. Finally they admitted it's their faults and returned my compensation. The front desk manager is very unprofessional in whole process!