Khách sạn ở Surfers Paradise nằm gần sân bay Wax Museum

Khuyết điểm: carpet in the hotel was not clean and sticky.

Ưu điểm: Staff, cleanliness, food.

Khuyết điểm: No

Ưu điểm: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Khuyết điểm: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Ưu điểm: Service, parking security, the room and buffet breakfast

Khuyết điểm: Nil

Ưu điểm: Good breakfast selection The dinner at the restaurant was very good, exceptional table service.

Khuyết điểm: the cost of the parking $25.00/night

Ưu điểm: Lovely modern clean room

Khuyết điểm: NA

Ưu điểm: Location was in the city near the heart of town

Khuyết điểm: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Ưu điểm: Very nice/comfortable facilities and rooms. Good location. I was able to walk to most places. Plenty of restaurants and shops nearby.

Khuyết điểm: The weather. It rained most of the time I was there. Luckily the hotel and room was great!

Ưu điểm: nice place, good staff

Khuyết điểm: hot water didn't work, couldnt have a proper shower

Ưu điểm: Welcome at Reception; speed of lifts; layout of room; extensive breakfast buffet; friendly and efficient service in the bar; showers that were constant, not running hot and cold.

Khuyết điểm: Nothing - which is why I have stayed here four times in recent months

Ưu điểm: Tram was right outside the hotel. Bed was very comfortable. Room was clean. Staff very helpful and polite.

Ưu điểm: The staff. The decor in the lobby.

Khuyết điểm: Had to pay for parking which I was hoping would be included. Check out was at 10am! Thats way too early.

Ưu điểm: The staff were excellent and the pool facilities made the trip more memorable than it would have been otherwise.

Khuyết điểm: The rooms are outdated and are in desperate need of an upgrade/renovation. Bathroom tiles had mould in the grout, the upholstery was stained & the room generally looked rundown and tired. For a boutique resort, it was disappointing!

Ưu điểm: great variety but expresso coffee was average

Khuyết điểm: The expresso coffee

Ưu điểm: The lagoon pool was wonderful.

Khuyết điểm: Some of the carpeted areas need cleaning.

Ưu điểm: The location was great and the Spa Staff and the pool were amazing and our checkin was without any stress after a long drive. Jemma was especially amazing and helped everything we did go smoothly.

Khuyết điểm: I thought that the bathroom in my room may be due for an upgrade as our shower was a little wobbly and hard to get an even temperature

Ưu điểm: The place is family friendly, with kids clubs. The room is spacious, and the lagoon like pools is great - the pool side service is awesome as with the onsite spa.

Khuyết điểm: Location being at the edge of Gold Coast and not many other dining options within walking distance would suggest staying at the resort be paired with someone who have their own transportation, otherwise your dining options are very much restricted to that offered by the hotel when kids have enjoyed them too much during the day and run out of steam to explore.

Ưu điểm: Staff were fantastic! Everything we needed to enjoy weekend, no need to leave.

Khuyết điểm: Bathroom in need of repair.

Ưu điểm: The exterior of the building nice , the pool area was really nice

Khuyết điểm: Very old poor quality inside the room , bathroom was terrible , not worth the money , the room stunk the food was terrible , 4 star hotel

Ưu điểm: Pool was awesome. Didn’t need to go out of the hotel to find things to do with little kids. Water station at the front is so convenient and eco friendly. Refreshing to not see bottles of plastic around the place.

Khuyết điểm: Provide paper cups rather than plastic cups at pool side and water station. Provide water jug for room. Lobby chairs and lounges were a bit dirty. :s

Ưu điểm: The room and view was excellant. The staff were very friendly and helpful.

Khuyết điểm: The bed was a bit too soft and no pillow menu to select from.

Ưu điểm: The property was very modern and well presented when we entered the reception area. The room was very clean, very comfy bed, very very spacious room, clean and large en-suite with plenty of space to move. The room key is a small timber disc so it’s easy to distinguish it from other cards in your wallet.

Khuyết điểm: Nothing.

Ưu điểm: The beds were fantastic, so comfortable

Ưu điểm: We've been going to the Marriott now for 7 years. Its a great place for kids and families. You dont need to move from your beach chair. The beach pool with the fish is great and the pool has water slides, cave with a spa and another spa on the other side of the pool. Plenty of chairs etc but you need to get in early to get a spot. Pool bar is good with a variety of food and drinks. Pool bar staff walk around and ask if you need anything etc. The breakfast buffet is always good, perhaps some more staff needed at the omelette station in the busy periods to avoid long queues.

Khuyết điểm: The Marriott needs a face lift, its getting old especially the bathroom in the vacation club section. If you compare to other hotels especially in middle east and Europe, Marriott needs to lift its game re cleaning of water in the lobby areas etc. Cleaning of the elevators where there is sand and finger marks all over the glass. Other smaller hotels globally are much cleaner etc. You pay a premium to stay, I think they can pay staff to clean every hour or so. Room cleaning was ok, i think its depends on the person who cleans your room.

Ưu điểm: Facilities were terrific and the views were special.

Ưu điểm: Pool is fantastic for the kids.

Ưu điểm: Incredible facility, very accomodating staff, comfortable bed and amazing view.

Khuyết điểm: Nothing for me overall is excellent.

Ưu điểm: The pool and staff are fab!

Khuyết điểm: For a family of 5, the vacation club is way too small. We stayed over the Christmas period and they were fully booked to give us a larger room. They transferred us to a twin room in the hotel and bought in a pull out bed which is illegal.

Ưu điểm: The pool facilities were wonderful. The pillows and bed were super comfy. Our one bedroom suite had fantastic facilities for preparing your own breakfast in the room (microwave, dishwasher, toaster, full size fridge), essential for children. Staff attention was excellent. Our children didn't want to leave. A lot of places can't take a family of 5 in one suite but not a problem here (Marriott Vacation Club) which made it great value for money. Wished we stayed longer.

Khuyết điểm: My friends booked a room for 5 ppl. Marriott put them in a room for 4 ppl so they didnt fit and the reception expected them to pay $810 per night for a single room. Disgusting service from the management team. Zero customer service care. They deducted $3k from my credit card after we told them 5 times not to use the card. We had to wait 1.5 hrs for a la carte breakfast in the restaurant. Poor smelt like urine, the beach area had been pushed all the way back so the lounge chairs where uncomfortable and tilted downwards.

Ưu điểm: Khách sạn nằm ở trung tâm, view đẹp.

Khuyết điểm: Đồ ăn sáng hơi ít.

Ưu điểm: Great location and reception staff were friendly.. Room was well cleaned day to day...

Khuyết điểm: In my room 20th floor internet signal strengh was very poor,needs to be improved..

Ưu điểm: Spa wasn’t working. Which we were not told about espiecally as the weekend was cooler. Staff were friendly room was great overall great experience

Khuyết điểm: Spa wasn’t working