20 at The Kings

Nice room, especially bathroom. Modern and very clean.

Service at breakfast was abysmal. Breakfast is not available until 9am, and as I was in a hurry I arrived early and ordered as soon as staff were available. Due to limited time I ordered bacon and sausage sandwich to keep it simple. However, after waiting half an hour I had to leave without breakfast. Cooked bacon and sausages were clearly visible in kitchen, however, nothing arrived. I and several other people were in dining area at 9am and orders were taken by one person. However, the first people served were a couple that ordered 20 minutes later, much to the surprise of others present. Surely it doesn't take 30 minutes to make a sandwich, when the bacon and sausage is already cooked. I was clearly unhappy when I left the dining area, however, were was no attempt to rectify the issue, and no apology made. Everything else about this hotel was positive, however, the chef has ensured I won't be going back.