Khách sạn ở Thành phố Palma de Mallorca nằm gần Palma Aquarium

Ưu điểm: We loved our stay at the hotel, and were especially happy about the upgrade of our room from the pool view to the sea on the third floor view with a spacious terrace! Much exceeded our expectations! The hotel is located in the nice and quiet part of Playa de Palma, with a very nice beach within 2min walk. Great breakfast buffet with delicious fresh orange juice!

Khuyết điểm: Coffee quality for breakfast was very poor. Dinner buffet was not really up to a five start hotel. The food overall was good, and is a good option when staying with a little kid, but we would not recommend dinner buffet to a couples, as there are plenties of other nice places to go for a dinner within walkable distance.

Ưu điểm: location and property itself is excellent

Khuyết điểm: Several people from staff didn’t really speak emglish, or very simple phrases only, difficult to agree upon anything, mistakes in orders etc. Quite slow, especially on pool bar.

Ưu điểm: The hotel is clean, very welcoming, the staff are amazing, especially at the reception and the restaurant/pool area. The food was wonderful! A big display for breakfast that covered everything and beyond.

Khuyết điểm: I have to say that although the room was wonderful, the bed was only OK.

Ưu điểm: Light, contemporary design hotel recently refurbished; Quality staff in all departments; Optimal and classy selection of meal courses, neither scarce, nor canteen style; Not least, beachfront position with stunning sunsets.

Khuyết điểm: Perhaps coffee...

Ưu điểm: Great location, perfect atmosphere, food was wonderful big variety and staff is absolutely fantastic. Would recommend this for a family and also if you are alone or without children. Staff is always happy to help make your holiday one to remember

Ưu điểm: Everything

Khuyết điểm: No comment

Ưu điểm: Good location, doesn’t feel too busy, staff were really helpful when you needed something.

Khuyết điểm: Not much really.

Ưu điểm: The location is perfect and the breakfast (which was included) was excellent.

Khuyết điểm: The coffee machine in the bedroom is for espresso only.

Ưu điểm: My husband and I travelled here for my birthday + our babymoon. I liked the location - loads of restaurants around. Room was spacious, and clean. Breakfast - wide selection of food. The hotel was clean, and not too crowded. I do believe the furniture in the lobby should be reniewed or changed :) - they just look cheap. - the hotel was soooo much better than the first impression of the lobby. I would go back there.

Khuyết điểm: Staff - you could feel that for them it is the end of the season. The service was not bad, but could have been better. Smiling more, especially not as good of a service by the pool. Breakfast - cold waffles, pancakes, porridge (only managed to catch one hot recently made waffle throughout the whole week), since they have been sitting on the counter with no heating. It was my birthday - and all i got was a paper card... It is a five star hotel. just making it a liiiitle bit more special would have been nice. Also - the soap in the bathroom was never refilled - I already saw the same comment on other reviews. Lots of families with small kids - just to watch out if you want a quiet stay. See is across the street, so the hotel is not on the beach.

Ưu điểm: It was our second stay in this hotel. The hotel has a good location, only 3 min walk from the beach, a lot of restaurants around. We really liked El Patio. We had a good choice of food at breakfasts and dinners. Our room was very clean, cool and good located. Excellent WiFi. They have nice shows in the evenings

Khuyết điểm: We had arrived at 10am but had to wait to check in till 4pm Some members of the staff at the reception are not professional. A double bed was requested in the booking and I repeated my request personally to the receptionist at our arrival, but we`ve got a room with 2 single beds after all. We were extremely tired after a morning flight but had to deal with all this mess Morning coffee was not good , orange freshly squeezed juice was mixed with water I found a gym room very small, too hot . There is a lack of equipment needed for a basic workout (not enough dumbells ) The sunbed`s situation around the pool area is ridiculous! People came there in the early morning and place the towels on the sunbeds. As a result, when you go there around 10 am you have no chance to get a sunbed because a half of them are "booked" with the towels during the day. Paid safe in the room

Ưu điểm: Pretty good location, not 1st line but not 3rd, so you don't see and hear marching german kids. Last year we visited Pamplona that is next street and we loved it more. Perfect for those who want silent location but close to Megapark, Arenal and other wurst&bier lovers. We had a room on 2nd fllor that was just right to entrance and covered with palm, so looking at reviews of those who had room heading to pool we got lucky :) Bus for 1.5E to Palma within 15-20 min is very convenient, if you want to see TRASH, just come along beach on 2nd line to Arenal and see locations like in Escobar movie with spanish fawellas.

Khuyết điểm: 1. Very poor breakfast, everything is the same except for several days with canned salmon, breakfast is german-oriented. 2. Coffee is disgousting, the only way to get a bit natural coffee is americano and manually add some milk, don't even try to get cappuchino or something like that - you will pour it off instantly. About milk... it's solely soya, without gluten etc, no natural cow milk that is normal in other countries. I do not understand why it's so hard to offer normal coffee beans. Also you could include cheap wine for each day per room, anyway it cost cents in supermarket. 3. No soundproofing at all, you can hear everything in coridor and nearby rooms. Bathroom also has sliding door which is unacceptable I think. 4. Housekeeping comes very late and unpredictable, if you do not let them enter - dirty bed until manana... 5. Our rooms had constant leak at shower so about a litre of water was all over the floor after each bath. Fridge was not working initially, so there was no place to store jamon, after complaint it got repaired. 6. Safe for a fee? :) Don't make me laugh.

Ưu điểm: The staff are nice and polite and the room is comfortable. Big variety for breakfast.

Khuyết điểm: The location is very touristic so can be good for some people but if you are like me expecting to be in a more “nature” place this is not the place to be, and there is a very bad smell in the restaurant that was making us feel nauseous. Last thing is that they charge more for double bed but they actually don’t have double bed, they’re all twins.

Ưu điểm: The personal is amazing, always attentive. Great people working there. Specially the doorman Alejandro. Super warm and dedicated person.

Khuyết điểm: The bedrooms need better sound proof, the divided matrices are dealbreaker for romance.

Ưu điểm: I have stayed at this hotel a few times myself and booked this time for my parents (Mums 75th birthday treat) and they loved it. It's clean, comfortable, staff are great, food is great, location is great. What more can I say, recommended

Khuyết điểm: Nothing

Ưu điểm: Although we usually like adult only resorts this one wasn’t that bad (kid wise). This was our second stay in Mallorca and second at an iberostar. We moved from a different hotel for this particular trip because the facilities were terrible. But iberostar swooped in and saved our trip! Live music by the pool, always good choices for the buffet & drinks on drinks! Always super clean!!!!

Ưu điểm: Professional hotel team. Differenciated pricing policy will serve everyone needs. Rooms are neat and cozy. Cleaning is performed every day in convenient time and carefully. Good cuisune with diverse and delicious courses - meat, fish, sea food, vegetables and fruits (what is not easy for a huge hotel). Excelant animation team (speaking different languages) - two adults and two kids (16 and 11) were not bored at all. :)

Khuyết điểm: All drink including clean whater for dinner are for extra fee, what is slightly inconvenient but bearable.

Ưu điểm: So fun clean relaxing

Khuyết điểm: Nothing

Ưu điểm: Animacion team are brilliant & Hotel very clean

Ưu điểm: Everything!

Khuyết điểm: Nothing!

Ưu điểm: Lovely Hotel exceeded expectations

Khuyết điểm: There needs to be more sunbeds. the ones you could pay to use wasn't used all week which was a waste as people were unable to get them and at point laying on the floor

Ưu điểm: Decor

Ưu điểm: Great place to stay, very trendy vibe

Khuyết điểm: No the comfiest bed

Ưu điểm: The Rooftop was stunning with its bar, sunbeds and refreshing pool. The room was small but tasteful and clever in its setup

Khuyết điểm: Check-in took quite a while but they made up for it by letting me into the room ahead of time

Ưu điểm: The hotel is very stylish and very close to the beach. Great bus access to Palma City Centre

Khuyết điểm: The beds

Ưu điểm: Staff were very friendly. There was a beautiful smell throughout the hotel everyday. The beach 2 mins away & we had a lovely sea view room which was very good value for money. Overall we was really happy with our stay at HM Balanguera Beach :)

Khuyết điểm: One issue we had is that there is not much privacy within the actual hotel room toilets or shower, you cannot lock the door and there is a few gaps that can be looked through, also when we called reception to ask for an iron, we were told to come and get it ourselves.

Ưu điểm: Very laid back and comfortable hotel, the food was excellent and the staff where helpful and friendly

Ưu điểm: Very clean, friendly staff, hotel seems fairly new, quiet rooms, mostly adults

Khuyết điểm: Buffet is very limited - specially desserts

Ưu điểm: The hotel is lovely. The interior and decorations are modern and trendy. The hotel is spotless, staff is helping.

Khuyết điểm: I didn't like that the hotel is on second lane and not a the beach front, but I knew that at time of bioking. So not such a big deal.

Ưu điểm: Clean and quiet

Khuyết điểm: Area it was situated in

Ưu điểm: Good location and swimming pool facilities

Khuyết điểm: Food both for breakfast and dinner not up to par. Absolutely no variation from day to day and quality of the products used not great

Ưu điểm: Nicely furnished room and bathroom in building 'A'. Nice pools in the garden and good Wifi connection throughout the hotel.

Khuyết điểm: A fee of 17 Euros and a deposit of 10 Euros for using the room safe was over the top. I would have thought that room safe was included in the price paid for the room at a 4* hotel. Seems like I assumed wrong! In addition, I find it pathetic that you did not have sufficient number 'Creme Catalan' portions in the evening of 6 September 2019. Should we have started with dessert and have the main meal afterwards??? Overall I am happy we only stayed for 2 nights and not longer. It is not likely that we will book again with a Berger Group Hotel. Learn from AYA Sea Hotel (4* hotel) in Playa de Palma.

Ưu điểm: The staff were very efficient and so friendly. We did half board and superb range of food for breakfast.

Khuyết điểm: Room was slightly smaller than we expected, but that didn't bother us either.

Ưu điểm: Location was very good, very close to the beach, swimming pool was very nice. View from the room was very nice, at 7th floor, but we also booked a seaside view room which was more expensive, not too much view for the sea, but nice view for the sunset.

Khuyết điểm: The cleaning ladies entered several times to our room very early in the morning without even knocking the door, no apologies after that and no good English. We asked for the key for the safe box and we were asked to pay for this kind of service...It is a 4 star hotel... Also towel policy, you need to pay 10 euros deposit for getting a towel at the swimming pool... Room size was also quite small. Service should be definitely improved!

Ưu điểm: Price/offer balance was fair.

Khuyết điểm: Hotel is looking a bit old on the holes, waiting time on elevator was quite big.

Ưu điểm: Very good hotel, nice food, nice staff and clean too

Khuyết điểm: Didn’t like the two beds put together it kept splitting up

Ưu điểm: Location is great and the cleanliness is great.

Khuyết điểm: Booked via booking.com and guaranteed with credit card. The booking is for the family of my aunt. On the confirmation, it says that within 2 days before check in, the whole amount will be charged to my credit card. When the family of my aunt checked in, turns out that the whole amount has not been charged and my aunt had to pay on the spot. Called the reception and they said due to the fact that the credit card name is different, they cannot charge it. I can understand that, but the problem is, this has not been communicated with me earlier. If no payment has been charged, they should have informed me via email or via booking.com. I tried to offer the solution to sign authorization form to charge my credit card, but the reception was really unfriendly and forced to pay on the spot, otherwise they cancelled the booking. Unfortunately my aunt was not carrying enough cash / credit card, resulting I had to wire the money to my aunt.

Ưu điểm: We really had a fantastic time in Palma de Mallorca and the hotel, of course, was part of it. Nice location, walking distance (few minutes) from the sea. It takes approx. 10 minutes by car or taxi from the airport. Offers a buffet breakfast with sweet and savory options. The area is full of small supermarkets and restaurants. There are also two swimming pools and a bar in case you want a refreshing cocktail. There is a small gym and spa. However, we didn't have enough time for it. They have a bicycle garage and you can rent a bike for few hr or a day. We rented two bikes one day and visited some places by bike. But the car is still a better option :) Overall, we had a nice experience.

Khuyết điểm: Well, the elevator was kind of small and it was taking a bit of time to get from the 7th floor to the ground floor.

Ưu điểm: The location and facilities were great. Breakfast was lovely. There was a young blonde bar waitress who you could see was working her hardest to get everyone served yet always did it with a smile on her face.

Khuyết điểm: The bar was very understaffed meaning every time you went for a drink you waited 10-15 minutes to get served. One of the female bar staff was incredibly rude to us on more than one occasion. On two occasions she came over and rushed us for our order, when returning with our drinks we told her we wanted to pay by card. The first time she bitterly said tell me next time when you want to pay by card, when would we have had the chance?? The second time she very sarcastically said “Ohhhh so you want to pay by card? Fabulous that’s absolutely fine” which was so uncalled for considering she had to walk about 5 steps back to the bar to get the card machine. After we paid she made the same comment about telling her beforehand when we wanted to pay by card. We heard her colleague who was working behind the bar tell her not to be rude to customers. It was only this one member of staff who was rude everyone else was lovely, we couldn’t see her name badge but I would be extremely surprised if we were the first to complain about her and I assume someone else would have reported her and caught her name.

Ưu điểm: +Location +Pool +Breakfast

Khuyết điểm: -bad quality mattress and weird pillows -only 2 options to charge electronic devices at the room -the room was dark at night (no central light) Everything was nice until the last morning!!! We have asked during our stay just to be sure TWO different people from the stuff if the last morning is possible to have breakfast at 07:30 because we had to catch an early flight and they told us „from 04:00 o clock ANYTIME!“ (The normal breakfast time is 08:00-10:30). We checked out at 07:30 and asked again about breakfast and they told us that 07:30-08:00 is closed because they prepare the breakfast!!! We explained the situation and the fact that we are hungry, that we are flying soon and that we could have bought the day before something to eat for breakfast but the stuff was just sorry!!! UNNACEPTABLE for a hotel like this.

Ưu điểm: Location, great breakfast, nice rooms and a great bed!! Had a good sleep! Very close to the beach, free parking spots near the property. I recommend! Had a nice experience!

Khuyết điểm: There was a problem in the bathroom with water leakage from the shower. Plenty of water every day. The room wasn’t as clean as I expected for a 4 star hotel.

Ưu điểm: Good location - close to the airport, city + around plenty of convenience store + beach Staff in F+B was really welcoming and keen in their job; receptionists, especially Mari was very nice and helpful. I reckon restaurant staff is the soul of this hotel, people were really lovely, hard working and quick to replen dishes. Well done guys! Overall, enjoyed Breakfast and the Dinner everyday, the coffee was actually really tasty. :) Our flight landed earlier, managed to get the keys quite early too, what we appreciated so much. :)

Khuyết điểm: What we paid for DBB worth what we get eventually, however I would not stay here again. We were allocated in room 302, where following the 1st night I got some itchy rashes on my hand, it spread above for the next days ( symptoms of tiny mite bites) . On the morning Day 4 I explained the situation to the receptionist, who was really kind and understood my discomfort, therefore I was immediately offered to change room, what I appreciated so much. Later I was told they called a special company to check or even put through away the mattress, what I hope they will manage and ACT ASAP, as I do not wish for anyone these itchy bites!!!! I understand it is peak season for hotel industry- guest turnover is huge. I reckon I was unfortunate and my sensitive skin reacted very strongly. As we changed room - to the 6th floor, from Day 5 we were not satisfied with the cleaning service - bath towels were not changed for 2 nights, hung on the same hook, where we left beforehand. I assumed it will be changed at least for the following day, but it was not changed again! I called reception to ask if the daily service is the same on 6th floor and requested fresh towels. Laundry was ran out of big towels...excuses...etc. In the end in a short time received new towels - small ones, though we were happy for them. On the next day we were smarter and simply left the towels on the floor to make sure the towel will be changed for the following day... bin was not taken out of the bathroom...sand remained in the shower tray... In the morning on the corridor we saw mop head was left on the same box of clean sheets...YUK! Cleaners might need more training or better supervision... However the hotel has valuable facilities such as SPA or Dining/Bar during check in receptionist did not give any direct information to us. Afterwards I needed to ask "by the way" how, where and when dining facility is available, SPA was not even mentioned/ promoted.

Ưu điểm: The staff were extremely friendly and helpful! Breakfast and dinner was great, can’t fault it.

Ưu điểm: All the services provided by this hotel and its restaurant have a very good quality - from the room cleanliness, food (which is very tasty and has great diversity), to the additional services provided through the reception desk (like various information offered on request, even with regard to car rentals, excursions, etc.). All the staff of this hotel is very kind, respectful, friendly and helpful, serving their clients with solicitude and promptness. The location of the hotel is also very good - in a quiet surrounding, close to the beach, stores and other restaurants.

Khuyết điểm: The noise made by the German teenagers (most of them being drunk and / or drugged), which is actually disturbing not only in this hotel, but everywhere in Playa de Palma and even more in El Arenal (where the uproar is terrible). They are bothering the clients not only during the day, in the restaurant, lobby and other common spaces (they even drink on the steps in front of the hotel's entrance), but even in the middle of the night, when they play loud music, scream and laugh like crazies. Neither the hotels, nor the local police should accept such behavior of their German turists. Most of the people are coming on vacation for relaxation and peace of mind; they should not be obliged to endure such behavior and see young Germans staggering, sleeping on the street or making lot of scandal.

Ưu điểm: The location of the hotel was perfect, 5 mins from the beach and 15mins by taxi from the airport. There is a bus stop near the hotel where you can take the bus to Palma or to the airport. It is right in the touristic area so plenty of restaurants and bars nearby. The breakfast and dinners were fantastic, great choice of vegetables, fruits, cakes, meat and vegetarian food - every day a bit different. The room was clean, spacious and it had a balcony. The pool and seating area outside was very nice. We were thrilled.

Ưu điểm: Nice food. Good location.

Khuyết điểm: Rooms are too small.

Ưu điểm: The staff is very nice and helpful. We really appreciated that all our requests were fulfilled. They treat their guests really nice. Many thanks especially to the reception ladies! The breakfast and dinner are tasty, we had a lot of choices. The room was comfortable and well cleaned every day

Khuyết điểm: Nothing important to complain about.

Ưu điểm: very good location-- next to the beach; breakfast was also really good and very ample; friendly staff; it was also possible to take a shower in the hotel after check out at the evening

Khuyết điểm: bathroom shelf was rusty; the daily room-service only changed the towels --> to sweep the room from sand was necessary

Ưu điểm: Great location, 5 minutes walk from the beach, very friendly and helpful staff, and I even received champagne and strawberries for my birthday! All in all, a nice hotel, would recommend.

Khuyết điểm: Everything was nice, just the pool was a bit smaller than expected and there wasn't too much shade for the sunloungers.

Ưu điểm: Great restaurant in hotel, nice and helpful people in reception.

Khuyết điểm: Cleaning servis was so bad