Best Western PLUS City Centre/Centre-Ville

Very friendly staff, easy check in, spacious and comfortable rooms. All in all a great hotel in a nice environment!

1. The beds were comfortable, linen was good. 2. The location was of the hotel was good. 3. The staff were very friendly and jovial and made attempt to be helpful.

1. There was no night light lamp in the room, which meant we had to keep the bathroom door open. 2. The water pressure in the bathroom was very low. 3. There should be some water fountain facility around. 4. The TV remote was not very effective. There was no TV channel that provided free movies. 5. I am a Costco member, and this hotel of Best Western did not appear in Costco site. I also could not avail Costco discount

Friendliness of staff

We felt we were sleeping under a warehouse in the morning. A lot of chairs and things moving on the second floor. Room service knocked on the door and the do not disturb sign was on the knob.

We ate breakfast at the small café attached to the hotel. It was very nice.

We liked the fact that the hotel had a restaurant. We also liked the proximity to restaurants and stores.

We ate breakfast everyday at the hotel, but the quality of the food varied at every meal. The first morning the breakfast was wonderful and it went down from there for the two other days.