Marriott Shanghai Hotel Pudong East

Typical Marriott standard, but an incident occurred that completely invalidates the good.

A waitress in one of the restaurants was slapped by a supervisor for breaking a cup. This type of "management" behavior in this day and age is completely, 100% unacceptable. People are human and make mistakes. It is 2019 and this is not reasonable. I was going to say something at the time the incident happened, but I was concerned that the management would take it out on the girl as soon as I checked out, and I was afraid that she might really need the job, no matter how poorly treated. I frequently travel to China and have heard all of the excuses.,,, none of it matters. Though I highly doubt this is in compliance with Marriott's employee relations standards, this incident rendered any "good" experience immaterial, and I hope their employee finds a job where she is treated with dignity and respect.

Comfortable. Satisfied in sleeping. Good breakfast.

Location was no good. Without taxi, it was not easy to go some place. A nearest subway station was 15 min. walking distance.