Residenz Hotel am Zuckerberg

Good location in the center.

Several things went wrong during our stay: 1). Communication problem: when we arrived at the reception, we were told to have another apartment than promised (in advance communicated by mails). It was a hot day 34 degree and the hotel promised to give us an apartment at ground floor. It was an unpleasant discussion, especially after we drove all day and were tired. When we entered the apartment (106), windows in the sleeping room were tilted which caused high temperature difficult to sleep (no airco in apartment). Bathroom is not well cleaned, there was hair on the floor (obvious to see). 2). Design fault: the door in the sleeping room is too big, it is against the bed and can not be closed. 3). Disturbing night: middle of night (2:30) enormous TV volume from a residential neighbour (118), I went to ring his bell but no answer. Then at 8:30 we were waking up by a gym lesson downstairs. Head of reception compensated us for free parking due to all troubles, which we appreciated it. Note that extra 25 euro will be charged, if to stay less than 3 nights and want to have proper equipment in the kitchen.