Bella Villa Metro

Charged us 1500 baht for glass we didn't chip

Charged us 1500 baht for glass we didn't chip, when we brought it to their intention, they changed our room, we talked to the manager, she was rude and said housekeeping has to pay for it otherwise, I didn't want poor house lady to pay for it so bit the bullet and paid for it, all my 20 to 30 friends used to go and stay and one of them recommended, I will make sure they know about this incidence and my experience.

Silence

toilet and beach

We went during raining season and when it would thunder and lightning all the power would go out. Also make sure you buy a power converter for your 3 prong plugs because they had a limited amount and you had to pay for it. They turn off your electricity at 1100 on the day your supposed to check out so make sure if you need to do anything using electricity you do it before.

Although the hotel is in quite area away from the noisy area of Pattaya , they provided us with free shuttle to main road . The room has goo view of the sea . So if you are looking for quietness with good view , this hotel is good value .

I have checked in on 30/5 night , the staff ( a lady) in reception was not friendly and rude !! She refused to give us the room that we request at the higher floor ... Although the morning staff were all nice . Small swimming pool . The corridors get very noisy early in the morning when the housekeeping staff start screeming like they don't know there are hotel guests need sleep !!!! I think hotel should manage this better .