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It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
Beautiful Hotel and Treated Beautifully
We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
Location and views are fantastic. I love these old-style character hotels.
Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
Nice but not as special as people say
The rooms are really beautiful.
The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.
We loved it!
Great venue and staff!
Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.
The afternoon tea was enjoyable but definely over priced.
I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...
There was no cold water provided in the room...
Go for a Fairmont Gold room
We booked a Fairmont Gold room based on another recommendation and boy was it worth it. The private lounge is spectacular, the concierges were all extraordinary (and made a big difference helping us maximize our 2 nights in Victoria) and the food and drink (including a fully-stocked honor bar) were fabulous. We felt like royalty.
High Tea at the Empress, the concierge was very helpful helping me book Helijet and bus service into and out of Victoria.
Tọa lạc tại trung tâm Victoria, Fairmont Empress cách Bảo tàng Hàng hải British Columbia và Sở thú Victoria Bug 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Victoria? khách sạn này có khu vực tổ chức rộng 2100 mét vuông, bao gồm khu hội nghị. Với phụ phí, khách có thể sử dụng xe đưa đón sân bay vào thời gian đã lên lịch và xe đưa đón đến bến du thuyền.
dựa trên 616 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Fairmont Empress nằm tại 721 Government Street ở Downtown Victoria, cách trung tâm Victoria 0,7 km. Miniature World là thắng cảnh gần nhất so với Fairmont Empress.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại Fairmont Empress.
Không, Fairmont Empress không có đường truyền Wi-Fi miễn phí.
Không, Fairmont Empress không có bãi đỗ xe miễn phí.
Không, Fairmont Empress không có dịch vụ đưa đón sân bay miễn phí.
Fairmont Empress cách Victoria Inner Harbour Seaplane Base một quãng 0,4 km. Fairmont Empress cách Victoria Intl một quãng 25,5 km.
Có, Fairmont Empress là khách sạn phù hợp với thú nuôi.
Có, Fairmont Empress có hồ bơi trong khuôn viên.