Yufuin Hotel Mori no Terrace

Super loving staff. Always respond with a smile and they are really kids-friendly! Their English are the best I’ve heard in Japan, I can communicate with every staff without hassle. Prior to our visit, I sent them email and asked for some arrangements, everything was well answered with English! Many thanks for their reply. The place is unlike traditional Japanese Onsen, they decorate in a bit French style with vivid colours, which made the experience more special for us.

The staff were very enthusiastic and wanting to help. The onsen was very good. Room was a good size.

The location was good in that it was quiet with a view of the woods. However it was far from shops and restaurants.

1. A female receptionist is very helpful as she showed us everything in details with smiles. Thank you! 2. There are at least female 6~10 ゆかた for us to choose from! For males, at least 3~5 3. We stayed there for two nights. We had everything in our room, such as toiletries, even straightening iron and steamed machine for face! That really made us feel like home! 4. Welcome us with cookies and hot tea right after we entered our room 5. The room is well-decorated, clean and cute! Pajamas prepared by the hotel are hanged at closet! Inside the room, the toilet and the bathroom are separated, which is great. 6. Guests can enjoy pickup service (before dinner time). Otherwise, you have to take a taxi (about ¥1000 for one way drive) 7. There are 3 private and public female & make onsens right next to the hotel.

Hopefully there's more pickup service for guests who don't drive there. That would be perfect ^^''

Definitely will stay again when I go back to Yufuin.