Courtyard by Marriott San Jose Airport Alajuela

New, clean, friendly staff

Very friendly staff at desk who took time to check me in when they could not find my reservation. Maybe issue with online company I booked through but they still honored my rate.

Some issues with the hot water at sink and shower. Was either scalding hot or cold. Hard to tune. Not a deal breaker at all though

Great secure hotel overall!

Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes.

I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess

Airport Hotel was great - Restaurant inside verrrr

Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient.

The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.

Very modern and clean with friendly staff

Great time at the hotel. Modern, clean, easy to access from the airport.

No complaints at all

Close to airport, affordable, queen-sized beds, big enoigh for 4 adults

Some of the staff wasn't the friendliest, but no one was rude. They were all informative. No complaints!