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AmericanAirlines Arena,
Miami

Khuyết điểm: Cleaning of bathrooms

Khuyết điểm: Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly.

Ưu: The customer service was amazing. Air hostesses were very courteous, friendly and helpful.

Khuyết điểm: Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system.

Ưu: Flight attendants were very polite.

Khuyết điểm: The seats could be more wide.

Ưu: Seat super comfy

Khuyết điểm: All okay

Ưu: Delay of check in with upgrade

Ưu: It wasn't JAL it was American.

Ưu: The crew was organized and efficient.

Khuyết điểm: Entertainment: movie choices were limited.

Ưu: Na

Khuyết điểm: Na

Ưu: Crew was pleasant and professional

Khuyết điểm: Luckily it was a short flight, I practically had no leg room when the passenger in front of me reclined the seat.

Ưu: all procedures at both airports took 15 minutes

Ưu: Seats were comfortable and enough room for legs. I liked the movie selection. Crew was great.

Khuyết điểm: Offer drinks more often

Ưu: The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly.

Khuyết điểm: Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer.

Khuyết điểm: We’ve been waiting for almost an hour now for the bags to come out. This is insane

Ưu: Good service from the crew and good food.

Khuyết điểm: Flight was delayed and there are a lot of redundant checks before entering to the gate. No internet service and the flight was very long. (14 hrs)

Ưu: Yes