Hotel des Arts

The location

Dirty carpets, outdated facilities, overwhelming stench of cigarette smoke and some type of incense that permeated every area.

Location is great.

There was a wireless internet yes, but its in the small lobby(smaller than the rooms) with nowhere to sit. You just have to hold your laptop or phone in your hand while standing in the lobby. We tried to sit on the stairs becaouse our legs were aching from endless walks in the city, and the unpleasent old man in the lobby just made us stand up. We asked for a chair which are kept in a room near the lobby and he said "you cant get chair after 4pm". Thats how they treat customers. Also our room was full of dust in the air that made us cough all the time. Not worth the money

The location is good, on a tram line, and within walking distance of most attractions

Lack of internet ( we were told we could get wireless internet for 25 euros for 4 days, but were told by another staff member that the internet rarely worked).

Very well located for all the sights and shopping streets.

There was no lounge area to relax in.

The location and staff are fantastic. However, for the price the hotel lacks presentation and services. It is fairly run down, no tea or coffee supplies, no wifi - very basic offering. However, the location is reallt what makes his place.