Sofitel Legend The Grand Amsterdam

Great buffet breakfast. Cannot earn any Sofitel/Accor points for incidental expenses if using points for free nights. Accor loyalty program needs to be improved so that points do not expire.

Bedding was too heavy. Had to have the mattress cover removed and the duvet removed so as not to be too hot while sleeping. Room was very quiet.

Beautiful and comfortable hotel , Great helpful staff

everything was great

While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f

I would have preferred a smaller and softer pillow

Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff

Nothing. It was perfect