Antalya Khu nghỉ dưỡng

Ưu điểm: Honourable and efficient attitude by reception when they could not offer suite decent for our requirements' hey actively and efficiently readdressed us into better their sister hotel

Khuyết điểm: Reception did not find room for us as we booked sea view through booking com. First they sent us to the street view suite, when we protested they sent us to another so called suite with real view to corner wall and very partial sea view....When we disagreed staff led us to neighbour sister hotel where we found really nice suite

Ưu điểm: Every thing is as expected

Khuyết điểm: Partially covered kids pool from sun

Ưu điểm: The food was delicious and a vast selection Very fresh

Khuyết điểm: The medical staff Glass in my ice cream They turn off the AC every day between 09:30 and 12:00 in the bedrooms Guest relations confirmed this

Ưu điểm: Almost everything but how I wish that they could have a heated out door pool so guest can enjoy more in cold weather.Food was great and all the waiter and waitresses are polite and friendly.To be honest we've travel to too many places but this is the first time I gave review because I feel that this hotel and all the staff deserves it.Well done to all of you for making our holiday more enjoyable and memorable.

Khuyết điểm: Very minor when we arrive the receptionist was serving us and entertaining phone calls as well so we end up waiting for a bit because he forgot to give our room key.Also we didn't have a bracelet which we ask other staff about it and they said we must have the bracelet so we end up going back to the reception to get it.I suggest that they have to deal costumer with full attention one by one so not to miss things.

Ưu điểm: Everything

Ưu điểm: Night activities, food.

Khuyết điểm: Bed mattresses are not comfortable. Furniture is old. Tv is old. Noisemakers everywhere without an action from the hotel. When asked for staying extra 6 hours a night before coz of late flight, i got confirmation from the hotel staff at reception (for charge of 10 € per hour), the next day morning when i went to pay, the staff at reception refused and gave me an extra hour only, claimed that the hotel is full and that it's not possible to stay.

Ưu điểm: Staff was very friendly and professional. Cleanliness and overall service were great. Pool area is big enough. Food selection excellent.

Ưu điểm: We had a dream holiday at the resort, enjoyed every minute. Perfect for families and the food was excellent. Will def come again.

Ưu điểm: Everything

Ưu điểm: I just liked everything in the hotel

Ưu điểm: The room was clean

Khuyết điểm: I stayed in Delphin Diva premier with three friends and all four of us had a terrible experience. We paid for a room with partial sea view but our room had no sea view. I walked to the left corner of my balcony and craned my neck and only then could I spot the sea. The breakfast items were tasteless and stale. There were a few restaurant options for dinner. The staff wouldn't let us in even if there were just a few people in there because they said they only take bookings in advance. They would say they were fully booked when half the tables were vacant! So the first night we ate at the main hall and the next morning we made reservations at the restaurants. Needless to say, food was stale and tasteless. The drinks being served at bars were shockingly bad. The iced coffee didn’t have any ice! Although the iced coffee served to us in the main hall was good. Everywhere in the resort, the fries were stale. How hard is it to get fries wrong? The resorts staff was not helpful and wouldn’t have much information about anything they were asked. They didn't even understand basic English which was surprising since they work at a resort where majority of the guests were foreigners! The floors of the hotel were always sticky. There was a strange smell prevalent in every corner of the hotel. I got a pedicure at the spa which resulted in the technician poking my toe with her tools and making it bleed. The pool water was always bitingly cold. It seemed that nothing in this resort matched even the basic standard. We woke up everyday wondering what will disappoint us that day. I came back home feeling horrible and nauseous about my disappointing holiday rather than feeling refreshed the way one does after a holiday. None of my friends had a good time. We had been planning this holiday for years and had left our children behind but this holiday turned out to be a waste of time and money! I would request a compensation for the terrible service provided by Delphin Diva...

Ưu điểm: Breakfast lunch and dinner was awesome. Doner kebab during lunch was the cherry on top for me. Amazing staff

Khuyết điểm: Plenty of other rude visitors

Ưu điểm: Kindness

Khuyết điểm: Coffee

Ưu điểm: The staff

Khuyết điểm: The price are overrated

Ưu điểm: Everything was good the programs and and the cleanness of the pools

Khuyết điểm: The representative of the SPA was so nagging and walking around and sticking to the guests and insisting on selling u a package as early as he can

Ưu điểm: Everything! Service and food are priceless, staff are friendly and never disappoint you.

Khuyết điểm: N/A

Ưu điểm: Excellent Food and Clean rooms.

Khuyết điểm: There were less activities for kids.

Ưu điểm: Every thing thanks

Ưu điểm: I liked everything, it was just amazing

Ưu điểm: Very good hotel and the do the best to help u and service you...keep it like this..

Ưu điểm: wonderful hotel i highly recommend

Ưu điểm: Location, facilities, staff,

Khuyết điểm: Slow internet, sometimes not working No varieties of sea food in lunch and dinner, though the resort is in Antalya, which lis on the sea.

Ưu điểm: Loved the hotel. Loved the Staff as all were on top form 24 hours a day, nothing was too much trouble. The food was fantastic. you can see how the al la carte restaurants are usually not fully booked because the food in the main restaurant is absolutely brilliant so so good. The pool was also nice, the beach front was well looked after. Rooms were all very clean and tidy. It is a lovely hotel we loved the hotel.

Khuyết điểm: the people that come through the doors. When you sell holidays cheaply and to the masses you cannot give for who is going to come through the front doors of the hotel. If you like teenagers that pack like ferrel dogs, swear like aged drunks at the bar and create enough noise that will wake you from your deepest sleep. If you like blow up water beds and toys that swarm the pool, if you like obnoxious tattoo covered loud mouthed drunks leaping all over you, if you like loud entertainment to the early hours then this is the place for you. Hotel great. Guests a pure pain..

Ưu điểm: Lot of fun activities for kids and adults. Staff is excellent

Khuyết điểm: Nothing

Ưu điểm: This is the third time for me and my family in the hotel respectively, if there is a bad thing in the hotel it would not be my third time. Thanx to the guest relation, thanx to the entertainment team specially Irem and Busra, thanx to all restaurant waitresses. Looking forward to visit the hotel again in 2020 hopefully. This review was written by Ahmed Saad, one of the family members of Alkhalili.

Khuyết điểm: Wifi Lobby is so hot

Ưu điểm: Staff at the restaurant specifically the main one are very joyful and I would like to mention Talib who is really a good Profesional waiter. Pool area is nice and relaxing around the +16 pool but others are also below expectations.

Khuyết điểm: The hotel is old and needs huge renovation in many areas from rooms to lifts and most important the facilities you can easily notice it all over the hotel. Staff at reception are not so helpful and specially the very rude sales lady responsible for online bookings from sites such as booking.com, she needs massive training on how to treat customers and not to be a smart... & try to fool customers specially if their demands are basic and only look for what they have been promised through booking and what their site show. Rooms are way below expectations, very old furtinture and for the first time in my life I see a hotel without proper blankets and decent selection of pillows. Way below 5 star std. and a big disappointment for sure

Ưu điểm: A/C at room excellent all the time food available ice cream time refreshment snack at pool at beach at restaurant many thanks for all staff really high effort working

Khuyết điểm: Nothing

Ưu điểm: quality of food was good but not woow .. staffs were very good

Khuyết điểm: building was very old , comparing same rate we could have better options ... previously I visited antalya 3 times & I liked those hotels more, however their rating in booking.com was less than this hotel , I believe rate of 8.7 which made me to choose this hotel was not fair at all ... if quality of rooms & facilities are important for you you can not enjoy with this hotel

Ưu điểm: Breakfast was perfect - different kinds of food every thing was fresh swimming pools - facilities - night shows - and everything were great perfect service and perfect employees

Khuyết điểm: .

Ưu điểm: Good food good service

Khuyết điểm: Nothing

Ưu điểm: First of all I would like to say thank you and appreciate the staff especially Mr. Murat beltboy and Mr.Ahemt from the reception for the excellent customer service and for being very helpful

Khuyết điểm: Nothing

Ưu điểm: Lovely behaviour of staff, nice rooms and beds, excellent and plenty of a variety of delicious and healthy food. Food available nearly all the time. Tea, coffee and soft drinks all the time. Hotel is kept clean all the time. Any problem is sorted very quickly.

Khuyết điểm: Slow WiFi

Ưu điểm: Guest services Food Pool Beach

Khuyết điểm: Front staff attitude

Ưu điểm: The food was fabulous, delicious and healthy. Facilities were excellent. Staff was very nice and helpful. The guest relation officer Ms. Sarah was particularly very nice and helpful. Rooms were spacious, clean and modern. Beds were comfortable. Rooms were cleaned daily. Shower facility was good. Swimming pool, beech facilities were good.

Khuyết điểm: Slow internet connection

Ưu điểm: Location

Khuyết điểm: They asked me to pay extra 60 euros for my son although I booked 2 rooms to accommodate 6 persons and that was confirmed with booking .com but they told it's not their fault booking.com were not accurate in their booking details so they blamed booking.com

Ưu điểm: Everything excellent

Ưu điểm: Lara they were nice to me when I came they knew it was my birthday they celebrate it by giving me a free dinner for me and my family at one of restaurant

Khuyết điểm: there are some staff nice but the rest of them are rude and not ethical and racist .... Because am an Arab specially Saudi they don’t treat us very good they say bad things about Arabs in Turkish they think that we don’t understand but we know what they are saying . -One of the staff at the spa was going to hit me because the towel went down in a fish sink and I didn’t notice it was by mistake ... He did all of that because I’m Saudi !!!! -Another guy from the staff started to say bad things about my country !!! -at the last day we wanted a taxi to go to the airport we were negotiating about the price from one of the hotel guys he started to talk Turkish and saying bad things about Arabs and he yelled at us ! -when I went to the manger he didn’t took an action I wasn’t very satisfied and I was not happy I came to lara family club to enjoy my holiday and celebrate my birthday but it was very bad trip I don’t recommend you this club because the staff are very very racist.

Ưu điểm: Good Food. Excellent facilities. Nice Beach. Friendly Staff. Sara @ Guess Relation was very helpful.

Ưu điểm: Everything. Can’t fault the hotel or the staff they were excellent.

Khuyết điểm: The guests. Absolutely disgusting with their greed on the food. People taking 18 bananas at a time, 6 eggs in the morning with their all ready over filled plate, people getting over 20 cakes for dessert, one child with 12 pancakes on his plate, people pushing in the food line so they could get more onto their plate, the rudeness of how they spoke to staff - it was embarrassing, their behaviour was vile. How the staff put up with it I do not know.

Ưu điểm: service and facility

Khuyết điểm: Food veg and nonveg were all kept together. Labelling were also wrong sometime

Ưu điểm: Water activities, near to different local lara market most commonly leather stuf available, 15 minutes driver from Antalya Airport...

Khuyết điểm: Over crowded and very busy place...

Ưu điểm: Every thing

Khuyết điểm: None

Ưu điểm: Good hotel for it’s price. It has different entertainment, such as pools and spa. Also there is a private beach.

Khuyết điểm: Breakfast was poor. A lot of different bakery, but not so much to eat except of it. A lot of people. There were queues in the restaurant. Also the hot pool was crowded.

Ưu điểm: Staff very helpful and they try to be nice :)

Khuyết điểm: Room very noisy and food not very delicious compared to the traditional turkish food. moreover, staff are not well formed compared to five stars hotel in other countries.

Ưu điểm: The pool and the games played brought an extra element of joy for everyone

Ưu điểm: Value for money

Khuyết điểm: food was more quantity over quality, but still no complaints.

Ưu điểm: I like it room and bed pool

Khuyết điểm: I didn’t like beach and animation area because far away from hotel walking 5-7 minutes and pass the traffic this things very rubbish I’m not choice next this hotel some day I’m walking with towel and swimsuits. For me was stranger experience

Ưu điểm: Location only.

Khuyết điểm: After an amazing stay and vacation in ramada plaza,i was shocked to see the difference in comparison to ramada resort. I had a superior room reservation . I was offered economy double with a good balcony view. As i asked for my superior room and contacted the administration, i was offered a larger room at the first floor. Of course, i will prefer the economy double with a high floor and good view, than to stay in a 3 bed room at the first floor. The customer relations tried to handle the issue, as the they offered me a copoun to verona resturant. As over all, this was not Ramada concept! The rudness of some bar tenders. The uncertainty in the reservation. There is no difference between economy double, double, superior rooms except the price.

Ưu điểm: the breakfast is fit for a thousand kings

Khuyết điểm: not enough water entertainment compared to other resorts for teenagers or adults. beach separate from the resort. Approximately 500m away. the picture is misleading, one would thing the resort is at the beach and not the way it currently is.

Ưu điểm: Venue exceeded our expectations; staff , food and entertainments are all AMAZING. A vacation to remember