Hotel Real Plaza

The architecture and grounds are exquisite! The breakfast and coffee are very good! The restaurant staff is very friendly and give great service.

I arrived early, and they did not allow an early check in, so I went to the restaurant and pool to wait. They did not seem ready for guests. The pool was dirty, the restaurant could could not make change when I paid for my meal, and the restroom had no tp. When I did check in I asked for help with my heavy suitcase, explaining I was recovering from a knee injury and my room was on the 2nd floor, up a staircase, the receptionist said she was sorry but the bell boy didn't come in until 6p.m.!!! But then when another employee saw me struggling up the stairs, she came and helped me, for which I was very thankful! The beds are hard and not that comfortable, and I could hear the people in the next room, which woke me up at night.