Hotel Arancio

Cosy place with clean rooms. Walking distance to Ascona with many good restaurants. Good window view.

Was very dissapointed with the receptionist, which actually ended up being a director of the place. First of all, during check-in I got informed that swimming pool is not working (no warning before, no message during booking, nothing). I was upset cause I have picked this place for the swimming pool. Secondly, I had troubles with connecting my phone and laptop to Wi-Fi (for me and my mother) on what I got an absolutely unacceptable and rude comment that it is my mum's Russian phone that is not functioning well. I got internet in the end only for one device and with such an attitude that I should be grateful for it. I have travelled around quite a lot, but honestly don't remember being that disappointed with the service.

Good location. Beautiful view IF you have lakeview.

The room was very cheap,outdated, with burn holes in the curtain and an awful view, but also very expensive. Very bad value for money!!! The peronell wasn't very helpfull or adequate. The reception closes very early, so be sure to have arranged everything on time.

The view from the parking lot. Other than that, I can only make negative comments: far, far too expensive for what it is, unfriendly, unhelpful staff who were, at times, downright aggressive, furnishings and decor from the 50's, impossible to find even using satellite navigation.

The view of the lake from the parking lot was nice. Everything else was horrendous. Do not stay at this hotel. It is a waste of (a lot of) money, to be served by unfriendly, unhelpful staff, in an ambiance which is not suited to current hotel standards (yes, I am aware that it is not a 5-star ... nonetheless there is a basic level of 'can-do' attitude which is reasonable to expect).

View from the breakfast room and the swimming pool.

Would be better if staff did not assume that every guest is German and understands German language. Receptionist did not speak Italian nor French on arrival.

The View

The triple room was ver spacious and with a beautiful view of the lake. Breakfast was ok, but it could be better. a vista do quarto é maravilhosa, o hotel é agradavel, mas o cafe da manha poderia ser melhor !