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Customer service is awesome
Everything was fantastic
Fine décor, excellent staff!
Great overall service...front desk,valet,housekeeping and restaurant service and bartenders....excellent!
We awoke about 3:30-4:00am to an EXTREMELY strong smell of marijuana...ugh..it literally was coming into the room through the door base and upon opening the door...the hallway was saturated. We had to put damp bath towels under the door to alleviate the odor. Also, my daughter called the room a couple of times from her work to only be addressed by a snarky hotel operator...otherwise a great stay...on a “high” note, I did mention my concerns to the front desk at check out and was addressed sincerely with a promise to investigate the matter.....many thanks...
The bartender was very informative with an amazing personality!!!!!!
Steam room, sauna, and luxury shower all included in the gym area. Great pool and comfortable beds. Will absolutely be back!
I love staying at the Grand Hyatt ! The staff always remembers us and are always so helpful, the food is great, they have a very nice bar area that we enjoy coming to after dinner, and once you get there you really don't have to get back in your car because the driver can take you most places!! A great place to stay for a weekend!
Clean Location proximity to my office location Approachable-ness of staff
Asked for a quiet room, they confirmed a quiet room. After a late arrival, I was awoken at 07:00 the next day to jack hammering and drilling from the room next door, which continued until I complained at 08:00 (front desk did not appear to be aware, needed to contact engineering). Room service forgot to include bring one of the items that was ordered and itemized on the bill until after I pointed it out that the item was missing.
I know this is silly, but the late night room service menu is lacking for good snacks and included mostly salads and sandwiches. Not exactly what most people would look for on a late night menu! Parking is expensive and wifi is only free for 24 hours.
Gym Sauna Great staff
Nice hotel, but not fantastic
loved the steamroom pool was clean and the temperature was perfect
didn't love the fact there was no jacuzzi waitress in the bar wasn't the friendliest parking was not cheap $24 to self park and &35 to valet
The rooms were beautiful and the staff was very attentive
One of the night front desk staff members said something rude to our group when we arrived home.
Buckhead is a little hectic; surrounding amenities
Friendly helpful staff
I stayed in two different rooms that were smelly - one smelled musty, the other smelled like marijuana smoke. We didn't enjoy that.
Staff was very nice. Convenient location. Liked parking my own car. Have stayed here before.
They have stopped making the truffles. They were great.
receptionist - Holly is rude..
The room smelled as if someone had been smoking in there. The room with two beds was a room with two full beds, not two queens. We were travelling with our 16 year old who had a cold. So, my husband and I spent two miserable nights sharing a small bed when we are use to a king.
The location was good. The staff was very helpful and pleasant. The room had a good layout w/ space.
we had a fantastic room with a great view and fabulous service
nothing at all
Tọa lạc ở Buckhead, Atlanta, Grand Hyatt Atlanta in Buckhead chỉ cách Legoland Discovery Center (Trung tâm Giải trí) và Phipps Plaza (Trung tâm thương mại) 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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