Pludhaya Resort & Spa

It was very tired and looked run down. In urgent need of refurbishment. Particularly the bed which was very hard and the bathroom area was very old and dated. This was probably a lovely resort 20/30 years ago. Very expensive, compared to other properties we have stayed in via booking.com whilst we have been here. The outside shower was cold, the Wi-Fi dropped quite regularly, and the pond outside looked pretty disgusting. The staff were pleasant but spoke very little English, none of the signage around the whole resort had any English wording and if they are going to advertise on English sites then I feel they should cater for us.

Nothing much. It was very average with bearable decoration and interior.

The middle-age woman at the counter didn’t smile one bit and she seemed reluctant to give the address of the nearby hostel for our driver to stay in. This made a very poor first impression and we felt not welcomed at all on the first moment we were here. The room they gave us was a double bed, not a song or bed as we chose in the website. Luckily, they changed room for us but this clearly told how this place lacked profession. Morning breakfast was terrible. Very limited choices and we ended up eating outside the next morning. Air conditioner switch is broken plus its color has changed to yellow. The hotel should change it not persisting on using this old model. Rust coated most things made of metal and it looked really ugly. When the hotel is this old and run down, the cost of staying here is way too high. In conclusion I hated the place I wanted to get out of there as soon as possible. We ended up checking out early in the morning, feeling it was better to be anywhere else but here. This place wasn’t our first choice, so its low quality didn’t come as a surprise. However with the cost this high per night, we expect at least a nice experience, but nope. This place offered me no joy. Apart from that terrible receptionist, other staffs were nice enough. That was the only thing u could say is good about this place.

Quiet country location..not too far from town

For the price room was small, a bit dated and furnishings not comfortable.