Radisson Blu Badischer Hof Hotel, Baden-Baden

Overall, I enjoyed the stay. Stayed in the old charming part of the hotel. Nice lobby, nice grand room by the elevators from the 'hey day' period. Relaxing on balcony was nice, small outdoor area for sunning. Large indoor pool...connects to outdoor smaller pool and jacuzzi. I would definitely visit Baden Baden again...this hotel however, I think is a bit pricey for what it is and what you get. I may opt to stay at the newer Holiday Inn Express in town next time though.

Could not schedule a massage while there. It was a Sunday. No masseurs or masseuses were working. For a Spa town, and spa environment this was quite surprising. If you plan on going here, call or email hotel first if you want to have a massage or spa services as you might be surprised once you arrive that you can't get any of that. Doors in the old part of the hotel could use some renovations/updating. Frames/doors allowed light and noise to filter through. Some of the staff could however, use some Customer service training...particularly at the front desk. I believe they have some people being trained at front desk and they did not smile or were not very knowledgeable of the town and giving any directions.