Best Western Plus Atlantic Beach Resort

The bathrooms were not up to date and the carpets were not clean. The room did not smell fresh and inviting.

Loved the views

Charging my 7 year old 25 cents for a plastic spoon is outrageous!! And they had an issue with us requesting more towels! When cleaning the room they sometimes didn't even bother putting in new coffee equipment. The bathroom was barely clean, when's the last time they mopped? You had to be your own valet and bus boy at times. Ugh never again.

Rooms still needed updating!

Beautiful setting! Friendly staff!

Beds hard as rocks! Small throw pillows/no bed sized pillows! Room looked shabby and in need of up date! Trim in bathroom rusty! Just kind of second class accommodations!

Rooms need a Reno

Hotel is run down and needs a reno. Not a 3 star hotel

Location

Everything. The hotel is nothing like advertised. The rooms do not look anything like shown in the picture. They aren't even close. They staff didn't leave clean towels after cleaning the room. Requested an extra blanket they took it away the next day. The room was freezing. I wouldn't recommend this hotel. Can get better deals for $10 more somewhere else.

Location is great, matress was good

The staff was unfriendly and not very helpful. The room had an excellent view, but was very loud (icemachine in front of the door, the door didn´t shut closely, neither the window. The aircondition could not be controled well (just on/off) and the bathroom wasn´t very clean. The hotel looks very old fashioned. Parking was expensive.

The staff, the view, the confort, very clean and very clear, the localization,

I liked everything, no complains.

yes. too small of a pool, univiting and not very nice location....

Proximity to the convention center and beach.

In Breakfast, vegetarean choice was very limited. No good malls/ shopping areas nearby. Lincoln mall was not so good.

The view of the ocean. The location

price of all the extra costs - breakfast, car parking, safe in our room. Cost of storing our bags on day of leaving hotel

The price/confort

More than one hour for check out and they asked me to pay parking and restaurant that I didnt use.

The beakfast was good and varied.

For Oceanview's room, the view on the sea was poor. In the room you can hear noise and people from the others rooms.

The rooms were clean, the location is excellent.

The staff was uncooperative and definitely not customer focused. Also someone of the hotel staff fraudulently used my credit card for charges. Definitely would never stay there again.