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Absolutely terrible!!! Rooms were disgusting, had to go back the first time and get another room. Second Room was a little nicer but still NOT GOOD TO SLEEP IN. There were bugs on the beds such as dead ants and small black ones that kept jumping !!!!!! We had to sleep on top of the sheets and use our clothes as blankets !!
Filthy and run down
Close to the beach
After making a reservation and arriving, I was told rooms were not available. After almost an hour of arguing a room had become available. I asked to see the room, I was told I had to leave my credit card with them to see the room. The room was filthy, humid and disgusting. I came downstairs to tell them I had changed my mind. But they had swiped my card without my consent. This place is not worth the headache.
They need better management
It was right in front of the beach.
The rooms are so dirty. The room service does not replace towels and only stretches the bed sheets. The rooms smell awful. The shower is dirty, the bathroom floor is dirty, the sink is disgusting, there is mold on the handle of the sink and mold in the bath. Honesty the room is way over priced for how awful it is. I paid 135$ a night. You're better off spending 20$ extra per night somewhere else. I will never go back to this hotel.
The only thing good was location
The rooms were very old and dirty. If you want a single room you will not see pictures of the rooms on the site. The are very old and musty and in a building next to the main building. The rooms seen on the site do not depict what you will have. We were there two nights without a working a/c in our room. Overall worst hotel experience I have ever had.
I booked a room and when I got there they told me they didn't have rooms available and besides that they don't want to refund me my money and I call them and they hang up on me
Great proximity to the ocean and restaurants
The power cut off in the hotel half way through the night making the whole place extremely hot and uncomfortable. The hotel is much further from South Beach than expected.
Great location,great staff,great value
Nothing to like except walking distance to the beach
You have to pay for parking. They show you a picture of the hotel and actually you'll be staying in the building right next to it which is basically falling apart. The restroom are horrible. The sheets have stains.
Don't believe the pictures
The location was the only good part
The pictures of the room I booked online had two beds, but when I checked in the room only had one. Of course they were "fully booked" and couldn't give me another room, so they sent a cot (which had blood stains on it)
The location is great. Directly on North Beach and quiet. Very good restaurants around the corner.
The ladies at the front counter are very rude and not helpful. We booked a room for 4 but only got 2 pillows and 2 bath towels. We were told, that there are no spare pillows in the whole hotel after asking 4 times ... Only one employee that overheard our conversation with the lady on the front counter helped us and found 4 additional pillows! Hotel itself is OK, but old and run down. Would never stay here again!!!!
Beach front location
The room service is inexistant. The facilities are in a very bad status.
Location, ocean terrace
Cleanliness of my room
Good staff. They are all really kind and friendly. Wonderful views. Quiet neigborhood..
Facilities. Rooms. Air conditoning bad function. Old inside. Elevator out of order.
The price was right, the facilities for just relaxing was fair, and you cross the street to the beach.
I dont like that I cant reserve a room with view to the beach from the beggining. I came in the night before the reservation to insure I had a room just like on your website. I was told I could have one the following day, however I needed to pay more. That upset me but I was willing to pay more. The following day I did not have that room. I had 319 instead. It was OK, but not what I wanted. I was not worried about the additional money, I wanted that room. So my romatic meeting with my girl was not as romantic as possible.
next to beach
group on front porch kept us awake until 3:30 am
This hotel is the worst i even seen in my life the breakfast is a joke the rooms are dirty poor equiped. The hole hotel is a nightmare
close to the beach and since it was a bit off season, parking was awesome. Just had to feed the meter in the morning while we were getting ready--couple of bucks. Not bad!
the TV only had HBO--no other channels.....................horrible. I believe I read this as I was looking for hotels to stay in.....should have been fixed. I think they lied when they said they were switching to a new system and it should be working tomorrow or in a few days............they weren't telling the truth. Luckily we werent' in the room much, but I do like to watch TV when I go to bed--only HBO, unacceptable!!!!!!!
everything: the staff,services,comfort, and cleanliness of the room.
Problems with the power supply even when using the correct adapter.
That it was easy to walk to the beach.
That there were alot of rust stains in the bathrooms and it had a funny smell in the lobby.
I like situation of the hotel very much!
Ocean Surf Hotel ở North Beach, Miami Beach, cách Bãi biển Surfside và Bãi biển Bal Harbour5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và thang máy. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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