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Staff were polite and welcoming. Loved the beach!
Room was nice but wish it could have been serviced daily (understand that this is likely due to rules/regulations surrounding COVID). Mini-fridge did not keep cold.
Location, cleanliness, facilities, comfort
Prices for valet parking as well as some of the extra fees charged (eg $22 for a parasol on the beach or $5 for a small bottle of water in the room) are excessively expensive.
Food was delicious but expensive and staff was friendly.
The construction they had going on was started at 8am which SUCKED! This should have been disclosed by the hotel upon booking. Prices for food were outrageous. The hotel booking site this review is appearing on should have done some research and mentioned the construction.
The service was wonderful, the room was clean, roomy, and had a great view. We will certainly stay again given the opportunity to return.
The spot on the beach, the free coffee am, the location not in the centre of Miami nightlife.
I will expect more cleanliness in the kids pool. In all my stay I saw rest of food and hairs floating in the water. Also not all the walet parkings were gently.
Nice surprise on
Room, Beach pool
No coffee Long wait for breakfast in restaurant Lack of soundproof walls -noisy elevator
Pool and beach are the best part of this hotel.
Rooms facing Collins are loud. Traffic noise is awful.
Staff was upbeat,sincerely friendly at every encounter,made for a pleasant stay!
Short staffed at breakfast,and lunch,no interest in trying dinner,menus bland, quality subpar,kitchen glitches everyday,restaurant is weakest link in the hotel.
Crowded and Loud -lots of extra charges
The room was nice and clean. The people were friendly. The pools were nice. The beach was great.
Room: We had requested an ocean view room with a patio. We were not given any options. The room# was 534. It was on the side of the building facing west so our main view was the hotel rooms on the other side. There was just a sliver of ocean view. If I were to go again I would insist on a room facing East and much higher up. Noise: Music from the restaurant was loud and started at 10:00 p.m. and continued until 4:30 in the morning. Extra Charges: There was a $150 charge extra per night which will be allegedly refunded. the parking was $40 per night. The taxes are a killer.So for two nights at a quoted rate of $260 per night, instead of being $520 turned out to be $729.
Clean, chic, comfortable rooms, lovely pool, friendly staff and convenient location
My stay at Thompson was very satisfactory. Everybody smiled and greeted us everywhere without making us uncomfortable or being too friendly. It was a quiet and relaxing stay that I very much anticipated, and I was glad that I chose Thompson for my first visit to Miami Beach!
Some items in the fridge were gone, which I happened to find out while using it to store some food, but it was immediately taken care of as soon as we called the front desk to notify it. All in all, great experience!
Pool unavailable. Lack of understanding of the lux
It was new
The hotel hosted an event at the pool all day Saturday which meant it was closed to hotel guests. Relaxing and drinking poolside was not an option but one we had counted on and paid for. Management should have mentioned the event when our reservations were booked, alerted us at check-in or made an appropriate accommodation. We expected better.
Tọa lạc ở Bãi biển Mid, Miami Beach, The Confidante Miami Beach - in the Unbound Collection by Hyatt chỉ cách Bệnh viện Mount Sinai và Trung tâm Hội nghị Miami Beach 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Miami Beach? khách sạn này có khu vực tổ chức rộng 2787 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 906 đánh giá
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