Stiles Hotel By Clevelander

We were blown away by the customer service. I had to check in 25 women in 7 different rooms upon arrival. It was pretty chaotic and two staff members were helping me check in, one with the name Bose (I think.. pronounced Bosay). He was extremely helpful. My mom's terrace suite did not look like the picture initially, so he took us to another room to see if we wanted to switch to that. We ended up switching to it, and it was beautiful. The rest of the rooms were ready and great. Michelle was at the front desk for the rest of the weekend. She asked us all constantly if everything was ok. She gave great advice and brought us anything we needed. Carla, a bartender was also very helpful. Many front desk staff ran to help us open doors and when seeing we had liquor, they wanted to bring ice to our room for us. So nice! Normally, when 25 women in a bachelorette party come to a hotel, the staff can be irritated. This was not the case at the Stiles. It was incredible how happy they were to have us there. We are not a super rowdy bunch, but all 25 of us can be loud together. Never once did they make us feel bad about being loud in different open areas of the hotel. The rooms were pretty sound proof besides walking around, but luckily we weren't annoying to our neighbors.

The free breakfast down at the Essex Hotel was nice, though some hot items would have been nicer. Some of the rooms were odd shaped so that made them seem smaller.

In walking distance to everything. Friendly staff

That was very good

The staff was awesome

Staff is Uber friendly. They are very attentive.

The rooms are small, but very clean and nice. I wish there was a microwave and fridge, but we were there for one night... no need.

The staff were friendly and generous with tourist related recommendations when solicited. Also, this hotel was located in the heart of Miami Beach, and so we could walk to most of the places was wanted to go.

All of the hotels in Miami Beach are expensive, so although I thought $--- a night was a lot to pay, this rate was on par (or less) than many other hotels in the same area. Oh, and the continental breakfast was kinda "Meh." Not bad, but not anything great