Sheraton Myrtle Beach Convention Center Hotel

Staff was excellent!

The mattress on my bed was extremely caved-in in the middle of the bed. Obviously, t was not comfortable. We were told we could not change rooms, because the hotel was full. However, we were there Thursday through Sunday. The hotel was not at maximum capacity. I was attending a convention that had less than half of the expected attendees, and we were at the hotel all day and all night, the hotel was not full. Even the parking garage was not even close to be full.

The stay

The bed was very uncomfortable. The carpet had some stains.

Not actually ocean view room even though booked such, very rude staff.

The loundge attendant was very nice- Judy!

When we originally checked in, I understand that we had a small pet with us and most hotels tend to place those guests in certain areas. I am fine with that, but by no means am I willing to stay ina room with stains on the carpet and drapes. I would expect better from a Sheraton Brand Hotel. I was very disappointed with that aspect of my trip.

Checking out was the best part!

The air conditioner in our first room did not work and they asked if we just wanted a fan for the night and my reply was no! The maintenance man had to come up at 1am to fix it ..then it made this horrible ticking sound the rest of the night. The next day we requested a new room which also had mediocre air conditioning. The walls were thin and we could hear a baby crying in the next room each night...Parking was an additional $7.00 a day. I would not stay there again!

Priceline stated free parking, in actual fact it was $7 per day ($12 for Valet)