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Comfortable bed, friendly staff.
I had to get up and go find a waitperson to pay my bill.
Seafood buffet a bit pricey.
Service is the keynote for this hotel
Service is the keynote for this hotel. The restaurant the pool activities the patio overlooking the river and the service was just simply outstanding.
Love the bed and pillows. Very comfortable. Great view!
The best option in Bangkok
The breakfast was phenomenal and fresh! Highly recommend! Service was awesome!
Bangkok has a LOT of pollution. The smog in the air by the pool from the diesel boats going by and overall air quality is quite harsh but if you’re going to Bangkok Shangri-La is definitely the place to be.
Shangri-la Bangkok catered to our every need
The atmosphere, accommodations, views and experience were exceptional. The staff bent over backwards to accommodate our desire to go to an obscure vegan restaurant, communicating with the taxi driver & restarants to ensure our safe & Happy experience. Exceptional service.
The best place in Bangkok
Great hotel, the wing with the river view balconies are totally worth it. Also free shuttle boat down to a market!
high professional and very friendly service staff, but in the background working..
noisy highway bridge near the krungthep wing, but very good windows
Shangri-La never fail you.
Location was good, away from the noise of bkk. pleasant staff .
room could do with some renovation, worn out furniture contrary to what was announced.
Even though the hotel is very large, service is personal and everything works beautifully. The staff are exceptionally polite and friendly.
excellent hotel.wonderful club facilities
On arrival, I was told that I had to check out by 9:00 the next morning due to overbooking and the arrival of a dignitary that was unexpected - I was not happy to arrive from a flight to be told this on arrival.
Excellent staff and service
The staff were particularly helpful and friendly in all departments whether in the restaurants, spa,gym, pool or front desk. We also enjoyed the dinners we had at the Thai and Italian restaurants and Next 2 for lunch. The singer in the Italian was a great entertainer also. We also liked the proximity to the river and being able to jump on a long boat for a trip down the river it also beats driving if you want to go somewhere across the river.!
We were please to see some renovation happening as there were certain areas that looked a bit "tired". I did not like long route to access the Gym and SPA from the main building. It seemed very much out of the way.
The staff was very friendly and the room was very comfortable. Also the facilities: being close to the river it was delightful to have an afternoon tea by the pool overlooking the river.
I didn't like the construction noise inside the hotel that started in the morning and only finished at night. very disappointing for a 5 star hotel.
Pefect service and good location- great value for money
Tọa lạc ở Trung tâm Bangkok,Bangkok, Shangri-La Hotel, Bangkok chỉ cách Trung tâm Thương mại Asiatique The Riverfront và King Power MahaNakhon 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ xe limo/xe đưa đón hạng sang. Có kế hoạch tổ chức sự kiện tại Bangkok? khách sạn này có khu vực tổ chức rộng 1300 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
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