Khách sạn ở New Orleans

Ưu điểm: We loved our stay! Hope to be back very soon!

Khuyết điểm: Don't sell King beds if you don't have them available.

Ưu điểm: Nice pool area with bar. Upscale room.

Khuyết điểm: Long line to retrieve car from valet.

Ưu điểm: Everything you could ever want in a luxury hotel is on display here at Windsor Court. Rooms are well decorated, beds are over the top comfortable, every member of staff was very very helpful and cordial. Richard at check in, Marissa, Alyx, Kim and Paul in the Club were a few to mention but everyone we encountered went above and beyond to make our stay enjoyable. Thank you. Location is perfect-coveniant to everything. This is THE place to stay when visiting NOLA!!

Ưu điểm: Location and staff hospitality are excellent.

Khuyết điểm: The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old.

Khuyết điểm: Whoever stayed in the room before me. Drank 2 bottles of while and then left the bottles in the bar. I brought it to the attention of the front seat and they said they would take care of it. And I also brought it to the attention of house keeping. At the end of my stay, you guessed it I got charged for the 2 bottles. Also I requested ice 4 times and never got any.

Ưu điểm: The service was fantastic. Everyone was very helpful!

Ưu điểm: Small Cozy Different

Khuyết điểm: The smells weren’t good in two occasions but they were gone rapidly

Ưu điểm: Loved everything. Not one single complaint. Rooms were well appointed. Comfy beds. I will definitely returnto this hotel. Beautiful public spaces, bar soon to open French bistro, beautiful courtyard and cool library room with nice sofas to lounge or work.

Khuyết điểm: The only slight issue was that I had a ground floor room and my window faced an alley; so lots of weekend noise. Choosing a room on an upper floor may help.

Ưu điểm: New was very comfortable. Hotel was in a great location. Staff was very helpful

Ưu điểm: The hotel is really chic and has a cool vibe. The location is perfect.

Khuyết điểm: Beware that there are rooms that have no windows to the outside! My husband and I booked a king room with city views, but were notified on arrival that we had been "upgraded" to a king suite because we were celebrating our anniversary. When we got to our room, we realized in horror that the only window was a small window to the busy interior hallway. The idea of staying in that essentially windowless room was unbearable to me, and we asked to be transferred to any room with a window. We were transferred to a beautiful room the next day, but I would never have even booked the hotel had I known that we would spend the first night without natural light. It also felt disingenuous to call it an upgrade. The staff was also nice enough, but not the most competent.

Ưu điểm: Not much. The service was ok.

Khuyết điểm: Terrible beds. And the worst blankets I have seen yet in a hotel. The pillows were also terrible.

Ưu điểm: Perfect! We moved here from another hotel down re street that was proved double and we couldn't be happier. This place is so nice, breakfast and dinner, great location, rooms and staff! Will definitely stay again.

Ưu điểm: Overall this hotel was fantastic. The staff was as friendly and helpful as you could ask for. My husband and I were traveling with four children (ages 8,7,6, and 2) and the value was amazing. I never review anything online but the experience was so good I felt it necessary this time. The fact that there were drinks and popcorn in the lobby the entire time was awesome especially with kids. Breakfast was awesome and offered SO much more than normal hotels do. Plus the "kickback" at 5:30 was our dinner each night. I know for some it might not be their ideal dinner if they are on vacation but traveling with the kids we didn't want to have to go out and the "kickback" offered enough options for everyone to have a full meal. We don't really drink but if you add breakfast, dinner, popcorn as a snack, unlimited soft drinks, and the 3 free "alcoholic beverages" up the value was amazing. The kids loved the pool and hot tub. The rooms were clean and comfortable also. Just a great stay all around.

Khuyết điểm: The only complaint I had was that we had pre-paid for the room and when we got there they asked for the card we had used to book the room so they could swipe it. Then when we were checking out I went to check out and pay for the valet ($25 a day and the only option so budget for that as well) and they said it had already been charged to my card. I had no intention of paying for the valet on that card so it bothered me that they charged it and hadn't told us that they were doing it. I do believe that it was a simple misunderstanding though and not dishonest or anything.

Ưu điểm: The front desk staff was amazing and very kind. Really enjoyed my stay and I will consider staying again when I'm in NOL

Khuyết điểm: Nothing. It was great!

Ưu điểm: Location Free drinks and food This was perfect for a quick night away. Location was good and staff was friendly.

Khuyết điểm: Paying for parking Bar closed early

Ưu điểm: Location of this unique hotel was second to none. Hotel was well presented. Decor in keeping with its location. The room was very clean and well kept. The staff were so friendly and helpfull. No breakfast available but understandable due to location and design. But its no problem as many many local eateries. With its amazing value for price its my only choice for future.

Khuyết điểm: Nothing really.

Ưu điểm: I wanted an authentic New Orleans French market experience and that's exactly what I got at the French market inn. Everything was perfect. It was historical, right across the street from the Riverwalk, two blocks down from Bourbon Street, Clean, safe, right across the street from Cafe Du Monde. We decided that we would stay here every time we came to New Orleans.

Khuyết điểm: It was nothing that I didn't like. I'm used to stay and four star hotels so I had to adjust to the boutique feel of the room, but I bet it was comfortable and the atmosphere was authentic and great.

Ưu điểm: We were super close to Bourbon St but never heard it- which was great! We had an interior room with no windows which I was a little apprehensive about booking at first but it proved to be the best idea ever! After getting in to town early in the morning and wandering around a lot, it was great to ha e a quiet, dark room for an afternoon nap. New Orleans is always busy and there are always people out on the streets at all hours- I highly recommend the windowless rooms for peace and quiet when it's time to get away:)

Ưu điểm: For the price, the inn provides access to the French Quarter, into which I went for breakfast, lunch, dinner, and nightlife. The staff is helpful, knowledgeable about the area, and eager to help. The room and inn have that French Quarter feel (e.g., courtyard, exposed brick, tall windows). The room was comfortable except for one point. The shower was glass, not a curtain, and was nice for such an inexpensive room. My friends who stayed at the same conference were jealous that I was staying in classier accommodations than they for the same or less!

Khuyết điểm: My room on the first floor had no weather strip on the bottom of the door and suffered a draft. Once plugged with a spare blanket, however, the room was cozy. Also, the electrical cords for the television were rather lazily slung over the TV itself. It looked shabby.

Ưu điểm: Great room, comfortable bed, tranquil setting

Khuyết điểm: Nothing

Ưu điểm: Very courteous service

Khuyết điểm: No window or refrigerator

Ưu điểm: The hotel is right at the base of the French Quarter. If you plan to stay in the Quarter, this is a great option.

Khuyết điểm: Noise and parking. During a busy time, self park will be almost impossible. We valeted in order to avoid searching for a space.

Ưu điểm: The location was absolutely perfect: within a few short blocks to all the fun. But the location also provided much needed quiet at night. The facilities were clean and absolutely beautiful. I will absolutely stay here again and will tell everyone about this gem!

Ưu điểm: I really enjoyed my stay. I appreciated the historic feel of the room with brick walls. I was skeptical at first about renting a room with no windows, but it exceeded my expectations and wasn't as sketchy as imagined. There were plenty of lamps to substitute the natural lighting. The staff was very friendly. They greeted everyone who passed through the lobby with a smile and were helpful with suggesting local places to eat. Great location for the french quarter experience.

Khuyết điểm: I felt as if the carpet in my room had not been cleaned or vacuumed before my stay. There was obvious staining and debris visible. I am glad I brought slippers. It seems as if the cleaning of the rooms could be more detailed as there were trash under/behind the dresser and side table.

Ưu điểm: Staff and accommodations

Khuyết điểm: Nothing

Ưu điểm: Close proximity to must see locations, restaurants and activities; staff was friendly & accomodating

Ưu điểm: The hotel was amazing. I went through Kayak and found this hotel with great reviews and $100 under our budget! When we walked in, the lobby was cute, perfectly decorated, and had the New Orleans feel we were looking for *cough*we're tourist*cough*. We were greeted by Lonny the bellman, who wouldn't let us lift a finger with our bags. He even gave us some free wine vouchers for a near by café. Check in was standard with no wait time and a friendly front desk staff. There is a small pool and patio area if you wanted to take a quick dip (by small pool, it is incredibly small, but still nice to have as an option). This hotel is cute, clean, and has the New Orleans experience with just a quick walk to Bourbon St, Café Du Monde, amazing shops in the French Quarter.

Khuyết điểm: Since we were driving from across country, we had an entire SUV packed with professional camera equipment, expensive camping gear, and pretty healthy supply of clothes etc. We were concerned about street parking and were told that if we valet our car with the hotel, it would be in a garage, 24 hour surveillance, and returned to us in the exact same condition we left it in. We thought "it's only $15 more than parking across the street, and we will have piece of mind" so we went with the valet. We remove our luggage for the night, brought in the camera gear (thank god) and carried on with our New Orleans experience as they drove our car off to the garage. Being a typical girl, I realized I left something in the car and asked the front desk if I could either walk to the car or have it brought around. She gave me quick directions and I headed to the parking garage. When I approached the booth in the garage, the gentlemen working pointed to the pay lot across the street, and handed me the keys. I was confused because it was just a $20 over night pay lot that we could have easily used instead of paying $15 more for the "garage" we were told our car would be in. I grabbed my items, double checked all the doors were locked, and took the keys back to the employees in the booth. When I got back to the hotel, I told my boyfriend about the differences in what we were told we were getting and what we actually got as far as parking went. We both agreed that there must be some reason for it and that the garage was full or they would move the car at some point. 8AM: Our hotel phone rings. The supervisor of the parking garage was calling to let us know he was ready to take our car to the shop to have the windows replaced. You can imagine our confusion, seeing as we had gone to bed late and had partaken in what New Orleans had to offer, IE we were hung over and had no idea what was going on. We get dressed and head down to meet with the garage supervisor who informed us that between 3-5am the driver's and passenger side windows had been broken and it looked like items were removed from the car. We head over and look over everything. Sure enough, it was in the same spot it had been the night before, sans two windows. It only looked like some center console change and our GPS had been taken(which was in a locked glove box). The parking garage paid for everything to be replaced that had been taken, and replaced the windows. Our plan was to leave at 12pm after some beignets from Café Du Monde, but ended up having to stay until 6pm waiting for the car to be fixed. Of course our room and valet charges were comped, and the staff acted accordingly, it was just an unfortunate situation that could have been avoided if the front desk had the real information regarding where their guests' vehicles were actually parked. Take what you will from this. Be it, sh*t happens and you move on, or it was a nice stay, something bad happened, and the hotel did the best they could.

Ưu điểm: Wonderful boutique hotel just far enough away from Bourbon street to avoid the noise and crowd but close enough to walk to anything in the French Quarter.

Ưu điểm: Everything ,great value and breakfast included

Khuyết điểm: Our stay ended too quickly

Ưu điểm: The staff was the best from start to finish!! I have to give props to house keeping for the amazing job they do, Ms Julie moves through the hotel like greased lightning!! Ms Janet, our concierges, made it possible for us to see as much as possible during our stay and is very knowledgeable about the area and the best tours. Our doormen, King Saloman, Sir Larry and Sir Lawrance , as my husband liked to call them, were friendly, fun and very helpful. From front to back, the staff was amazing. Rooms are clean, comfortable and beautiful. The breakfast in the morning was wonderful, so many choices. Can you tell we loved our stay!!??

Ưu điểm: The lobby was very inviting. I loved the courtyard. The location was great.

Khuyết điểm: We arrived at 1030 and had to wait until 1600 for a room to be open. When we were able to go to the room, we noticed it was not very clean. There was trash from the previous occupants laying around the bed. We stayed two nights and on the second day after housekeeping made our beds, they did not leave any new soap or towels and left their cleaning supplies in our bathroom. The first night was quiet, but the second night there were guests yelling and running down our hall at all hours of the night. Id prefer they would have gone back to Bourbon street to do that.

Ưu điểm: Staff was great. Location was excellent. I didn't use the pool myself but Courtyard and pool looked relaxing. Families were enjoying the area.

Ưu điểm: Most of the staff were friendly and responsible. Food in restaurant was decent--coffee better than Cafe du Monde! The room was not in tip-top shape ..It could use some freshening.

Ưu điểm: Location and service

Khuyết điểm: No pool lighting to keep it open later.. It would be nice to use it later

Ưu điểm: The rooms was charming . Location excellent , large king bed very comfortable, room spacious .

Khuyết điểm: Really nothing, ice on first floor but fine

Ưu điểm: The staff was very attentive. The front desk clerk, Jenn, was very helpful and went that extra mile to ensure we had a plan for our first night in NOLA and found us good bargains for the rest of our time here. The room was large and clean, which should be no surprise. The bed was nice and soft, a perfect way to end a long day of sightseeing. The restaurant was also fun and cuisine and wait staff were fantastic, especially the purple haired server whose name escapes me; she was super helpful and cheery.

Khuyết điểm: The bathroom looked like something you find in a Motel 6. It wasn't terrible, just very basic. But, it did the job. The walls are a little thin, so it seemed like we were part of the party that was happening a few doors down. Parking is very expensive; about $25 a day.

Ưu điểm: Great location to Bourbon street. Staff was friendly and helpful. Loved the courtyard with the pool. Loved having a restaurant and bar in the hotel.

Khuyết điểm: Nothing

Ưu điểm: Felt safe and welcomed- solo traveler

Khuyết điểm: All was well...nothing is perfect. Rate 9 on scale of 1to10 with 10 being the highest

Khuyết điểm: Little over priced

Ưu điểm: The location was awesome, we were able to walk to anywhere in the French Quarter with no problem. The security staff were very nice.

Khuyết điểm: I did not like was how the bathroom in our room did not have a proper door. The door was a closet-stlye door with slats. Also, during our stay there was a heavy rainstorm that crippled the hotel staff with flooding in the lobby area and restaurant. We wanted breakfast, but the staff seemed quite flustered and did not want to seat us in the restaurant, even though the rain had ended.

Ưu điểm: Attentiveness of Hotel Staff & Manager. Dealt with bug problem very quickly & professionally. Made remainder of stay very enjoyable.

Khuyết điểm: Finding a roach in bathroom.

Ưu điểm: We came to town to celebrate for my birthday and upon check in we were told we were receiving a free upgrade to a mini suite. The room was nice, the staff was helpful. I'd stay here again.

Khuyết điểm: It seemed a theme throughout New Orleans that the entire city is getting a face lift, our hotel included. Didn't ruin my stay or really bug me all that much, but there were people painting right outside our window early in the morning

Ưu điểm: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.

Khuyết điểm: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.

Ưu điểm: Spacious rooms, very clean and HQ finishes

Khuyết điểm: I bit noisy from hotel engines

Ưu điểm: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.

Khuyết điểm: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.

Ưu điểm: Loved the suites. Loved the brick. Loved the staff. Loved the location

Khuyết điểm: AC seems not to be able to keep up with very hot NOLA summer. AC needs a really good cleaning. Outside of building (windows) Redd a good cleaning. There’s a few lower level rooms with no view.

Ưu điểm: It was amazing!

Ưu điểm: It was fun, safe, clean, free breakfast was cute, cheap drinks. Bar open 24 hours. Great location. I loved it!

Khuyết điểm: Walls were a little thin, so I could hear neighboring rooms.

Ưu điểm: Very friendly staff, lovely atmosphere, very clean rooms. I loved staying here. The people I met were all fabulous and we got on quite well. I will definitely be staying there again if I'm ever back in NOLA!

Ưu điểm: Service and location.

Ưu điểm: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.

Khuyết điểm: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Ưu điểm: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.

Khuyết điểm: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.

Ưu điểm: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

Ưu điểm: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.

Khuyết điểm: Everything was great.

Ưu điểm: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool

Khuyết điểm: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!

Ưu điểm: Everything. The people working the desk when we checked in around 10pm were exceptional employees.

Khuyết điểm: N/a

Ưu điểm: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.

Khuyết điểm: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

Ưu điểm: location is great

Khuyết điểm: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.

Ưu điểm: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!

Khuyết điểm: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Ưu điểm: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

Ưu điểm: The room was giant

Khuyết điểm: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.

Ưu điểm: Excellent staff! Quiet room clean room, location was great. Absolutely would stay here every time.

Khuyết điểm: Breakfast wasn’t great

Ưu điểm: My daughter and I came down for Mardi Gras and the security was Excellent! The hotel was clean and stylish. Breakfast was in a large well appointed room and different everyday with an excellent selection. The room itself was Huge and the shower was perfection.

Ưu điểm: Free breakfast was served late.

Khuyết điểm: Requested 2 beds only got one.

Ưu điểm: Great location for Mardi Gras parade watching and partying on Bourbon St. Just blocks away from Canal St. and St. Charles street car lines. 10-15min walk to the French Quarter. The room and hotel was very clean and staff friendly. The free continental breakfast was good for saving a few bucks but it's not the best.

Khuyết điểm: Sofa sleeper was awful, mattress was very uncomfortable! King bed was nice and big but the mattress was nothing to brag about!

Ưu điểm: Room comfort and amenities in the room.

Khuyết điểm: Water pressure/shower only no tub in room Only 2 elevators were working at one point which was awful but eventually repaired. Poor lighting near full length mirror near entry door. No light there to use mirror.

Ưu điểm: The hotel does not look that inviting from the outside but the interior of the hotel is very modern, clean and well maintained. The hotel requires guests to use their room key to get to their rooms for added security. The customer service is excellent! I would stay in a Hampton Inn Hotel again.

Khuyết điểm: There wasn't anything about this hotel I did not like.

Ưu điểm: Staff was excellent,breakfast was good,location was perfect.

Khuyết điểm: Elevators didn't work to good.

Ưu điểm: The rooms were large

Ưu điểm: The daily breakfast was well stocked and the hotel was clean.

Khuyết điểm: The water pressure in the shower was pretty poor I was staying near the top floor, so it is possible it is better on the lower floors. The elevators were poorly maintained and did not run very well. When I made my reservation over 3 months ago, I requested one king bed and when I checked in, they had no king beds available and we were given a room with 2 double beds. The walls are very thin and every morning we were woken up to our neighbors talking and getting ready for their day.

Ưu điểm: Our room was great! It was huge, clean and very comfortable! Staff was very friendly! Would stay there again! Great access to the French quarter!

Ưu điểm: Room size and friendly customer service.

Ưu điểm: location

Khuyết điểm: dirty carpet odor

Ưu điểm: rooms were spacious and well designed clean facility close to attractions

Khuyết điểm: the floor we stayed at did have an odd smell but the room was okay

Ưu điểm: Great place to stay

Ưu điểm: Very nice room with comfortable beds. Great value as we stayed on a monday night...perfect location at christmas time to visit for the night...not much happening in the restaurant and lounge..parking a bit high but parked in pay lot next door which allowed us to park at other lots around downtown for the 24 hour period

Khuyết điểm: no free parking

Ưu điểm: Not much

Khuyết điểm: A/ c didn't work had to sweat all night an the price we paid was a rip off

Ưu điểm: The staff was excellent. Very friendly and accommodating.

Ưu điểm: Outstanding staff. Good location near French Quarter. Good view. Comfortable room.

Ưu điểm: People were very friendly and knew how to get someone around the city. Room was very nice.

Khuyết điểm: Our room was very hot. We had to get a fan and that didn't help much and I am cold natured. Vent in bathroom did not work and tv controller did not work.

Ưu điểm: Nice river bridge view in smart room

Khuyết điểm: Parking cost expensive but not unlike other hotel parking. We used pan American

Khuyết điểm: Room service food was not satisfactory, and would not recommend anyone order from there.

Ưu điểm: Great location, neat charm and great breakfast. Watch out for the $40 valet upon arrival!

Khuyết điểm: Overpriced valet, somewhat shabby towels.

Ưu điểm: Very clean, great variety for breakfast. Would definitely book again.

Ưu điểm: The staff was great, rooms were clean and neat. The poolside was nice clean and filtered. And the location was convenient nice view

Khuyết điểm: The price of valet was a lil expensive

Ưu điểm: We will be back

Khuyết điểm: N/a

Ưu điểm: Breakfast was great, fast check-in

Ưu điểm: Convenient location; friendly/helpful staff, exceptionally clean rooms; lots of room to visit in lobby.

Khuyết điểm: Actually, nothing!

Ưu điểm: I stayed in the old warehouse side. Full of charm!! Other side looked like most other Hampton Inns, so ask for one of the suites in the renovated warehouse side. Didn’t swim but the pool looked nice. Small but in a lovely courtyard.

Khuyết điểm: I reserved and paid for a suite two months in advance. When I arrived I was told that the hotel overbooked and was given the only room available. When I showed the confirmation to the clerk I was told," It is not available." The hotel had been paid for a suite and I was given a standard room. The manager gave me a free parking pass and a coupon to the bar as compensation for their mistake.

Ưu điểm: Friendly, helpful staff

Ưu điểm: The room accomidations

Khuyết điểm: Having to pay $40 a day to valet car with no prior notice!

Ưu điểm: There were a few staff who served breakfast who were really terrific

Khuyết điểm: They were under construction and we were not advised prior to travel. The smell of paint was irritating to my allergeries when I brought that up to the staff I was brushed off and no a accommodation was offered.

Ưu điểm: Had a very nice décor, smelled nice, staff very friendly, room very clean, breakfast was nice and was impressed that each mornings meal was different. Close to everything we wanted to see. Availability of tour, buses tours and visitor information we found very helpful

Ưu điểm: Our room 1236 was a great room for us! The facilities were great and the staff was lovely. We enjoyed the food in the restaurant and the Wednesday jazz players. We would definitely return the next time we are in town!

Ưu điểm: Very elegant and friendly hotel.

Ưu điểm: We are frequent visitors of the Ritz Carltons and this was the worst facility I've ever been to and service was poor. I was paying $600 a night and felt like I was staying at a Sheraton or worst.