Khách sạn ở New Orleans nằm gần sân bay The Shops at JAX Brewery

Khuyết điểm: The hotel is undergoing massive renovations and I had to suffer through a jackhammer the entire time I stay there. I was traveling for business and could not work in the hotel room. The hotel managers had no solutions and basically left me to deal with the noise. The hotel also does not have a gym And gas have to walk across the street to visit another hotel to use their gym

Ưu điểm: I liked the room and where the hotel was located

Khuyết điểm: I paid too much and was constantly dealing with hassles like slow elevators, stupid rules, staff that lied about a room being available. We paid $310 for a room and $42 to park and couldn't get free Wifi, really? The Valets were rude and they basically forced me to use baggage handlers.

Ưu điểm: Wonderful service, comfortable and clean. Great location for us. Would love to stay there again.

Khuyết điểm: No cold water from faucet

Ưu điểm: Hotel was beautiful. Staff was very friendly and helpful.

Ưu điểm: Location was great and felt very safe. Room were the right size and they were lovely and moved us up to a top floor because it was my daughter's first trip to NOLA

Khuyết điểm: Pipes broke the last night and our room had wet carpet; they moved us once I reported it

Ưu điểm: The location is very convenient -- on Canal right between the French Quarter and the CBD. The rooms and facilities are very comfortable and well appointed. There was nothing lacking. What really separates this hotel, though, is the staff. From the front desk people, to the people on the door, to housekeeping, to the valets, everyone was amazingly friendly and helpful. A very positive attitude permeates this hotel. I certainly would stay again.

Khuyết điểm: The only negative aspects were that the hotel's front (on Canal) is undergoing a major renovation which makes it hard to find the hotel from Canal and, sort of related to this, the actual front desk/check in area is not on Canal at all. It's on Common. I understand the hotel wanting a Canal address, but it does make it confusing to find the check-in area.

Ưu điểm: Nice and clean. Close to the main attraction.

Khuyết điểm: Noise when trying to sleep. Air vents would slam down making a loud noise and jolted me awake all night. Out of items more than once when ordering room service. Cold pool with no hot tub.

Ưu điểm: Staff was nice

Khuyết điểm: Found a hair in room service food. No self parking

Ưu điểm: The bell hops were nice and that's about all I can say nice about the place.

Khuyết điểm: When we got there they couldn't find our reservation. They put us in a tiny room. (We paid extra for a corner executive king.) After 4 hours the room was still at 80 degrees. We were moved to a corner executive king (what we should had have from the beginning.) We called down to the front desk for a bottle opener waited 2 hours they never brought it up. The pool was dirty and disgusting. They claim its a 4 star hotel but we will never stay here again. We should have gone to the double tree.

Ưu điểm: This didn’t seem like a premiere property. They gave me early check in and I think they upgraded my room but the property seemed older.

Khuyết điểm: Older and pool area not nearly as nice as other locations

Khuyết điểm: Not as expected for a JW

Ưu điểm: The staff was amazing, warm and welcoming. The main areas and rooms were spotless. The decor was beautiful. There were plenty of food options, however, they closed at midnight. Overall, a great hotel.

Khuyết điểm: Would have liked to have a microwave in the room. However, there is one on every floor. My biggest complaint is that the walls are extremely thin. You can hear everything, so much, to the fact that I could hear the guest in the neighboring room pulling the chain to close their blinds.

Ưu điểm: Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.

Khuyết điểm: Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.

Ưu điểm: Location was fantastic. Staff was very friendly.

Khuyết điểm: The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.

Ưu điểm: Location

Khuyết điểm: $40 for one night of parking

Ưu điểm: Great hotel.

Khuyết điểm: Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.

Ưu điểm: The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.

Khuyết điểm: Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast. The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service. Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.

Ưu điểm: The room was wonderful with a large king sized bed and beautiful declarations throughout.

Khuyết điểm: The included breakfast was a little "holiday inn" but I can't really complain for the price or the accommodation.

Ưu điểm: very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.

Khuyết điểm: The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.

Khuyết điểm: We waited over 30 minutes for our car

Ưu điểm: Rooms were clean and spacious. Bed linens were very nice. The inner courtyard is beautiful, expecially in the morning during breakfast. Next time we'll reserve a room on the courtyard. Our room faced Decatur St, but was quiet at night.

Ưu điểm: The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied

Khuyết điểm: Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.

Ưu điểm: Very nice hotel lots of good things about it including location and cleanliness and most staff

Khuyết điểm: Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained

Ưu điểm: Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in. Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.

Khuyết điểm: Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!

Ưu điểm: The staff at the hotel was very friendly and helpful. The setting and fashion were nostalgic.

Khuyết điểm: N/A

Ưu điểm: Nice French Cartier style hotel. Conveniently located to all French Cartier attractions with just a 15 minute walk (perfect to wake you up in the morning) to the convention center. My room (364) was big and well decorated.

Khuyết điểm: Walls were very thin, you can hear everyone

Ưu điểm: This hotel is located in the New Orleans French Quarter and within walking distance of all the tourist hot spots - Brennan's, Cafe DuMonde, Jackson Square, and much more.

Khuyết điểm: This was our third visit to this hotel. We've always had rooms with ample space, but this "deluxe King" was anything but deluxe. Our room had a nice king size bed with some walking/movement space on the sides - I'd guess about 3 feet on right between bed & desk, 4 feet at foot to bathroom, and about 7-8 feet to closet on left. It was not uncomfortable, but what I would rather see referred to as an "efficiency King". I'm guessing the 300 sq ft included the closet and small bathroom. Who stays in their room, though!

Ưu điểm: It just oozed all the best things about New Orleans' French Quarter, and the staff was a delight!

Khuyết điểm: Its an older hotel - so the windows are not "soundproof" - the street noise was a bit much at times.

Ưu điểm: Comfortable, clean and a grat location. No surprises and a typical upscale French Quarter hotel.

Khuyết điểm: Should quote parking costs at time reservation are made or on their webpage. Took AAA detail for discount but did not apply any discount.

Ưu điểm: Very good location close to Bourbon St. but still quiet enough for a good nights sleep. Beautiful pool area.

Khuyết điểm: 9.95 for internet is just wrong. In addition the payment process didnt work so we couldn't actually use the internet. Ofcourse the person at the front desk had no way to fix this as the service is not actually run by the hotel. The service provider had a support number which is closed during the weekend. Seriously. Paid-by-customer internet at a hotel is the biggest blunder made in the hotel indus

Ưu điểm: Very nice environment, friendly staff, rooms with nice traditional New Orleans ambience, convenient location to everything in the French Quarter.

Khuyết điểm: Not enough space to put things in the bathroom. Counter is too small.

Ưu điểm: Excellent customer service, I love this hotel, I will definitely stay there again. I stay in Orleans every year, and I never had a great experience in a hotel before, I mean the service was excellent, the people who work here at Beinville is so nice and so friendly.

Khuyết điểm: I love everything about this hotel, just beautiful

Ưu điểm: Convenience for amenities in the French Quarter

Khuyết điểm: No

Ưu điểm: ambiance, location

Ưu điểm: The Location

Ưu điểm: Royal, old-fashioned feel consistent with New Orleans old city.

Khuyết điểm: Room was a bit smaller than expected, but sufficient for a couple.

Ưu điểm: Elegance Central for visiting French Quarter Customer-Friendly Historic

Khuyết điểm: Small room for Big Price

Ưu điểm: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night

Khuyết điểm: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected

Ưu điểm: Location

Khuyết điểm: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.

Ưu điểm: Staff was great! Location is excellent.

Khuyết điểm: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.

Ưu điểm: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!

Khuyết điểm: Nothing!

Ưu điểm: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.

Ưu điểm: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.

Ưu điểm: The beds were the best I had a hard time trying to get my girls to leave

Khuyết điểm: The sandwich we got from room service

Ưu điểm: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.

Khuyết điểm: Ac in the bathroom!

Ưu điểm: This hotel has a classic feel with updated amenities and a fantastic roof top pool.

Khuyết điểm: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.

Ưu điểm: I beds are comfortable and the location is walking distance from everything

Khuyết điểm: the front desk lady was a little unprofessional.

Ưu điểm: Breakfast was free and abundant, although the coffee was too weak for my tastes. Would like to see an espresso machine installed.

Khuyết điểm: Downtown patting is always expensive and a challenge, but the parking space next door should have a weekend contract with LaQuinta.

Ưu điểm: The location and the view could not be beat.

Khuyết điểm: The staff were rude, and considering I was paying a premium for a room that was broken and barely clean that was just the point at which I wanted a refund. I paid extra for valet parking and was then chastized for taking my own car right after they had pulled it up, and they had a change of shift. I stayed a Hyatt Place last time, and I paid relativly the same amount, and the staff was kinder, food was better, and room was much cleaner. I will not be staying here again. Other than location I would not tecommend this to anyone.

Ưu điểm: Breakfast was amazing and the beds was very comfortable.

Khuyết điểm: Late check in times. However, the staff got me in a couple hours early.

Ưu điểm: Having breakfast was so nice.

Khuyết điểm: Having conditioner for the hair supplies as they only had shampoo. Having a small amount of supplies for sale.

Ưu điểm: The view we had in our room was good.

Khuyết điểm: The complimentary breakfast was very limited. We ended up eating somewhere else.

Ưu điểm: The location

Ưu điểm: location

Khuyết điểm: Street noise No restaurant

Ưu điểm: The suite was very spacious and good for kiddos. The stuff was very accommodating and brought USA crib and extra sheets. The location is ideal about a 10 minute walk to Bourbon street and 15 minute walk to Aquarium, river walk and Jackson Square. There are many great restarunts very close.

Khuyết điểm: The only thing we did not like was the couch/pull-out couch. It was not super comfortable but that is a minor detail. Just throw the kiddos on it!

Ưu điểm: Nice, friendly staff. Room was clean.

Khuyết điểm: Breakfast selection was subpar and the coffee was more than lacking.

Ưu điểm: Close to convention center and the French Quarter

Khuyết điểm: Pretty basic in all aspects

Ưu điểm: About 2 blocks from bourbon street. Clean facility. Comfy beds.

Khuyết điểm: Way overpriced. $40/day valet parking only. Car valet attendant was exceptionally rude and condescending. Outdated facility. Rooms did not look like the pictures online. Didn’t have a jacuzzi in the room like it showed online, when we asked the front desk, they just laughed at us.

Ưu điểm: Hospitality, clean rooms, great view, pool, but location was everything especially for the French quarter

Khuyết điểm: No complaints here

Khuyết điểm: Children. I wish it was adult only.

Khuyết điểm: It was advertised online as a haunted hotel. When we got there the staff knew nothing about it being haunted. Wedding going on at pool and music was very loud in our room

Ưu điểm: Everything! The staff was amazing as well as the hotel. The hotel was gorgeous!

Ưu điểm: We were moved to a great room with a balcony.

Khuyết điểm: The rooms that do not have a balcony have nice windows that are painted shut.

Ưu điểm: Fabulous room! And really friendly staff.

Khuyết điểm: Shower seemed old and did not drain well.

Ưu điểm: Had such a fun time here. The pool is a beautiful area to sit outside. Happy hour in the afternoon is perfect because they come out to the pool to serve you. The room was completely fine with a large bathroom. Staff was extremely friendly and helpful. The location was perfect for walking around the French quarter!

Khuyết điểm: We wish there was a refrigerator in our room.

Ưu điểm: Honestly the staff is wonderful. They were so kind and helpful. The pool area is also a wonderful plus. It's so rare in that area and a definite plus to have a place to relax outside of the hectic that is bourbon street.

Khuyết điểm: The only thing that I didn't love were the elevators. They were older and a bit rickety. I think they could improve those for a smoother ride

Ưu điểm: Staff was very nice

Khuyết điểm: Room was disgusting. Hotel is old and run down. Sofa in room was torn, dresser had hunk of wood missing, carpet was torn, bathroom was dirty, room smelled musty

Ưu điểm: Location in French Quarter was ideal. Atmosphere pleasant.

Khuyết điểm: Check in took hours waiting for a cleaned room. Restaurant at breakfast was understaffed and it took 45 minutes to take our order. And not even offered a second cup of coffee. Poor way to start a day!!

Ưu điểm: front desk staff balcony complimentary morning coffee

Khuyết điểm: pool property outdated stains on sheets

Ưu điểm: View from room

Khuyết điểm: Tired liooking

Khuyết điểm: Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!

Ưu điểm: I really like the proximity to shopping, restaurants, and the aquarium.

Khuyết điểm: The restaurant was closed

Khuyết điểm: I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude

Ưu điểm: Bed was comfortable, location was great! Lobby has beautiful views as well.

Khuyết điểm: Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!

Ưu điểm: nice location. rooms were clean and no musty odor(its new Orleans)

Khuyết điểm: ended up booking through a 3rd party to get room, not a normal process. they did well however.

Ưu điểm: When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.

Khuyết điểm: That we couldn't stay longer this time.

Khuyết điểm: Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!

Ưu điểm: I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.

Ưu điểm: Beautiful hotel very comfortable

Khuyết điểm: I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

Ưu điểm: The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.

Ưu điểm: Place was nice but didn’t get checked in till 12 am the day after check in

Ưu điểm: the beds were very comfortable

Khuyết điểm: no

Khuyết điểm: our room have city view instead of magnificient river view that is a very big inconvenient as we were faced close buildings in front of us. the staff was not at all flexible to change our room even with my Gold card preffered Guest.