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Great location and very clean
I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!
The food at Draggo’s was outstanding
Great early check in!
Staff was great! Easy check in at 6am.
Rooms were clean. Beds were comfortable.
For $300+/night, charging to use the health clubs seems a slap in the face. At the end of the day, I did not get much more than I would have for $120/night, and will look elsewhere in the future. Sure, the Riverside was the hotel of choice for the ACS meeting, yet I can walk, get to see a bit more of NOLA while doing so, pay much less money, and (in the end) pay much less for what I need -- a quite place to sleep.
The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.
The hotel is dated and could use some up-dating.
Great for attending conference at convention center
As a HiltonHonors member I was able to choose my room prior to arrival and loved being able to use a digital key--I used my iPhone to unlock the hotel room door. The room was a nice size. Wifi worked well. It's a little away from the French Quarter but easily accessible by street car.
Not having USB ports in the room to charge my devices--there were only outlets. The safe in the room was set high up on a shelf in the closet--hard for me to reach. Also, didn't have much of a view from my window. It was a long, sometimes hot, walk outside to and from the convention center.
Dirty ...not worth the money
rude staff and dirty pathetic room and bathroom..ac doesnt work
Maid Service Policy Surprising
Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.
Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.
The room had a mildew smell
Hotels is priced right and was nicer than expected
The staff was friendly and helpful
Wonderful hotel, always stay there, its close to everything in new orleans.
Upon check-in our room wasnt ready, it took quite a while for them to get it ready.
I thought the staff was very friendly and helpful. The rooms were extremely clean, and the view of the river was breathtaking at night.
The walk from self parking to the actual room felt like it was about 10 miles.
When you stay at a hotel the hotel is your residence. I was shocked and disgusted to find out that your hotel charges money to guests to get their mail and light packages. My wife has a conference at the hotel early next year and she is absolutely not staying at your hotel because your hotel tried to charge us money to pick up our own mail! I have stayed in many hotels in my life and I've never had to pay the hotel to pick up my own mail which was delivered to the hotel. Can you say penny pinching, cheap and infuriating? I give the hotel 0 stars for its services. Food was pretty good though.
It was very convenient to near-by attractions.
The fee for parking in the hotel's parking garage. Thirty dollars is a bit expensive for one night. The hotel would not give a reciept for the stay.
I loved my stay at the Riverside Hilton. The location was perfect for all of the attractions. The staff was super friendly and more than helpful. The room was beautiful and clean.
Yes, the parking. First of all I think that $36.00 a day is a bit steep for parking and my room was located in building 3 which is the furthest away from the parking garage.
Very clean and crisp bed sheets!
phone was not working properly and reported to the front desk at the last night around 10pm but was not fixed.
The size of the room, comfort & location
the location was fantastic and the staff was very friendly and professional. restaurants were great and the night life was all i expected.
Hilton New Orleans Riverside ở trung tâm New Orleans, cách Đường Canal và Công viên thủy sinh Audubon của Mỹ 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại New Orleans? khách sạn này có khu vực tổ chức rộng 12077 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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