Khách sạn ở New Orleans nằm gần Spanish Plaza

Ưu điểm: The location was good the service was good.

Khuyết điểm: The room wasn't prepared for us. No extra towels, no robes had the ask 2 times for them and the room service was way over priced. I expected more for a 4 * hotel.

Ưu điểm: Elegant n sophisticated n perfect size n private

Ưu điểm: The bed was so comfortable, I forgot I was away from home!

Khuyết điểm: Delay in room service

Khuyết điểm: My room was not ready when I arrived after 4pm so I had to wait in the lobby.

Ưu điểm: Rooms, bed, amenities, friendly staff, safety. Transportation availability. Impeccable service. My favorite hotel by far.

Khuyết điểm: Didn’t sleep all night because of construction noise outside our room

Ưu điểm: We were put in a corner suit it was great

Ưu điểm: Beautifully updated, but still with old charm. We come to NO often and usually stay at the Roosevelt, Hilton or others this is by far the best experience yet. Staff, service, room, etc. Fantastic.

Ưu điểm: Amazing location, room, public spaces, pool & pool bar. Staff was top notch always polite and helpful. Car valet was well run and the staff were very helpful and friendly. Rooms were large, clean and well appointed.

Khuyết điểm: The coffee shop in the hotel was rather expensive. Two coffees and two yogurt parfaits should not cost $25 for a carry away service. I might be able to understand if this was a sit down with table service but for a carry away this was a bit outrageous.

Ưu điểm: Excellent service, friendly staff, good location on a (relatively) quiet corner close to the French Quarter.

Ưu điểm: Decor was relaxing

Ưu điểm: We loved the location, the beautiful ambiance, the super friendly, happy staff, the fabulous food and drinks and our room was amazingly perfect!!

Khuyết điểm: Nothing

Ưu điểm: First class

Khuyết điểm: Nope

Ưu điểm: Delightful Pain Purdue . Attentive wait staff .

Khuyết điểm: Elevator

Ưu điểm: Beautiful property, wonderful staff

Ưu điểm: I loved this hotel! The hotel was very clean and the staff was very nice and super helpful.

Ưu điểm: Very good, great service and choices. A little bit cold the A/C... but I guess they comply with the law. The dinning area is really nice.

Khuyết điểm: The temperature of the A/C, in certai areas it is way to cold.

Khuyết điểm: Everything was nice

Ưu điểm: We loved the design of the public areas and our room very much.

Khuyết điểm: Breakfast was included in my rate - when checking in nobody mentioned it to me but I remembered pretty soon and got som coupons. When I think about breakfast that is included I actually expect not a coupon but a free breakfast! So obviously we could pay with the coupons for up to 50 dollar, but tip was not included! I think if you offer a rate with breakfast included then tip should be included as well and be paid by the hotel, not by the customers... that really annoyed me, cause everybody expected us to tip and when we didn’t do the staff was pretty unfriendly at check-out. That kind of ruined the otherwise good experience. I really understand tips are necessary in the US but not when the breakfast is included in the rate.

Ưu điểm: The decor was very nice, modern with old.

Khuyết điểm: The property was great. Housekeeping didn’t get to our room one of the days.

Ưu điểm: New was very comfortable. Hotel was in a great location. Staff was very helpful

Ưu điểm: Staff was friendly handi

Khuyết điểm: Handicap accessible facility was not as promised

Ưu điểm: The restaurant Couvant

Khuyết điểm: Few chairs in the suite

Ưu điểm: The hotel is really chic and has a cool vibe. The location is perfect.

Khuyết điểm: Beware that there are rooms that have no windows to the outside! My husband and I booked a king room with city views, but were notified on arrival that we had been "upgraded" to a king suite because we were celebrating our anniversary. When we got to our room, we realized in horror that the only window was a small window to the busy interior hallway. The idea of staying in that essentially windowless room was unbearable to me, and we asked to be transferred to any room with a window. We were transferred to a beautiful room the next day, but I would never have even booked the hotel had I known that we would spend the first night without natural light. It also felt disingenuous to call it an upgrade. The staff was also nice enough, but not the most competent.

Ưu điểm: The finishes inside the hotel were beautiful, and the design was thoughtful. The combination made for one of the best interiors to any hotel that I've ever seen.

Khuyết điểm: It's not really a complaint or anything that I would say I didn't like, but after seeing all of the fine finishes throughout the hotel I noticed plain, black, plastic light switches in our room. It's a small thing, but it seemed like they could have selected something that would have fit better with the other finishes.

Ưu điểm: The staff was very helpful and even upgraded my room when I shared we were celebrating my boyfriends birthday.

Ưu điểm: Everything was wonderful.

Ưu điểm: I like how large the rooms are and how clean it was. Really beautiful hotel!! Great location!!

Khuyết điểm: They charge you for everything. They put sensors in your room if you use things they’ll charge you. No free breakfast or a lunch or a dinner.

Ưu điểm: Amazing staff. Very welcoming and friendly.

Khuyết điểm: No cold water at the sink. Thermostat issues.

Ưu điểm: Good location. Staff friendly and helpful.

Khuyết điểm: Black area on baseboard near air conditioner not sure what from. Website stated in room refrigerators, appears these were removed for the pay bar. Cold water knob stripped and water couldn’t be shut off, luckily it was last day when this occurred. Only one staff member working front desk on a Saturday morning for check out. Took longer than should. We was going extend stay another night but got a room at Sheraton about 3 blocks away for $150 less!

Ưu điểm: The location

Khuyết điểm: The 11th floor that we stayed on had a horrible smell once you get off the elevators. The smell was still noticable in the room though it wasnt as strong.

Ưu điểm: Location and staff was very friendly

Khuyết điểm: Bathroom furnishings rusty and dirty. Walls covered in dust. Peeling wallpaper under sink. Obvious water damage

Ưu điểm: Pool and Spa facilities

Khuyết điểm: The manager knocked on everyone's door on our floor saying there was a noise complaint, waking us up early in the morning. For a hotel in a party city like New Orleans it should be understandable that some guest will be noisy.

Ưu điểm: Very clean and nice staff

Ưu điểm: Excellent staff. We were always greeted when we entered the lobby. Staff always opened the door for us when we entered and exited. Excellent room with plenty of space.

Khuyết điểm: The parking fees were too high.

Ưu điểm: Great location

Khuyết điểm: Nothing place was great

Ưu điểm: Expensive and the selections were poor

Khuyết điểm: Breakfast included or a larger selection and better choices

Ưu điểm: Room

Khuyết điểm: No

Khuyết điểm: Valet Parking fees are way high for guests! Shouldn't be a charge at all if you are staying in the hotel!

Ưu điểm: How close everything was to it.

Khuyết điểm: I didn’t like that at check in I have a crying kid, bell boy trying to give me instructions and how cold the lady at check in was to tell me she couldn’t find my reservation. Originally she told me she would call manager but didn’t and just asked me to step out of line to call bookings. It was a little frustrating cause I felt she could of done more at that moment. When I went back to show them my reservation code she almost looked bothered to see we did have a reservation there. Kudos to the 2nd lady that checked us in. She was very sweet. She also knew why the first one couldn’t find us right away

Ưu điểm: I can’t begin to say what a pleasure it was to stay at this Harrah’s location! From the friendly staff to the outstanding accommodations in the midst of tropical storm Barry! They handled everything with professionalism and care. I can’t wait to come back again. Thanks to all!! Don’t miss your opportunity to stay here!!!

Khuyết điểm: The only thing that was missing was having a pool and spa area onsite.

Ưu điểm: James at the front desk was very professional and so polite. Everyone there including the housekeeping made our stay wonderful. Would stay there again.

Khuyết điểm: No complaints

Ưu điểm: the hotel staff was really nice

Khuyết điểm: the bathroom air vent did not work

Ưu điểm: Casino and Ruth Chris

Khuyết điểm: Nothing

Ưu điểm: Great location

Khuyết điểm: Bathrooms need deep cleaning, dusty around grout. Had to call daily for towels and washcloths. Hotel does not have breakfast onsite, must enter casino to eat breakfast.

Ưu điểm: wonderful customer service

Ưu điểm: Clean place.

Khuyết điểm: Wifi gave me trouble and no parking for lifted trucks

Ưu điểm: WHEN I PAID EXTRA FOR A RIVER VIEW I DID NOT REALIZE I WOULD BE STARING AT THE HILTON , IF SO , I WOULD HAVE BOOKED HILTON

Ưu điểm: Let me just say, the room was so clean and spacious. My God, the tub could probably fit 3 people in it. I felt like I should have brought a bag of epsom salt to relax a bit more. There was also coffee in the room for you to make if you didn’t want to get up & out too early. The bed was very firm, often times when we travel the bed are too soft but not this time. I felt like Dorothy in “THE WIZARD OF OZ” there’s no place like home. Oops! I almost forgot, I’m at Harrah’s New Orleans Casino & Hotel. Fabulous Trip!!

Khuyết điểm: I guess this block is suppose to be left blank

Ưu điểm: Friendly staff and great location to the convention center and restaurants. Comfortable bed

Ưu điểm: Great location.

Ưu điểm: I like how close it is to most places tourist want to visit.

Khuyết điểm: The hotel could use a face lift. It’s a little tattered.

Ưu điểm: Location and cleanliness

Khuyết điểm: No microwave or mini bar in room

Ưu điểm: Some of the best restaurants in New Orleans are located in easy walking distance. Proximity to French Quarter without the noise. Top class hotel with a staff to match.

Ưu điểm: The Property was well maintained and the staff were very friendly and polite especially the one at night I can’t think of his name but he had the knee brace on

Ưu điểm: Staff was wonderful. Having the restaurant in the hotel was really convenient. Being across the street from cool bars and close to everything else was great.

Khuyết điểm: No fan to circulate air. Got a little warm at night, but didn't keep us from getting good sleep.

Ưu điểm: Location

Khuyết điểm: Just wasn't exceptional.

Ưu điểm: Everything! We were made to feel not just welcome but also special from the moment we entered the hotel till the moment we departed. The Head Concierge James Heidtmann could not have been more helpful in terms of advising us as to where to eat, visit and listen to great music.

Khuyết điểm: Pass!

Ưu điểm: Lovely quiet room, very clean and lovely staff. Great location

Khuyết điểm: Nothing

Ưu điểm: Staff was great, room was clean and the bed was so comfortable.

Khuyết điểm: It's a little away from the action but super easy to take an Uber.

Ưu điểm: Great location and great restaurant