Khách sạn ở New Orleans nằm gần The Outlet Collection at Riverwalk

Ưu điểm: The location was good the service was good.

Khuyết điểm: The room wasn't prepared for us. No extra towels, no robes had the ask 2 times for them and the room service was way over priced. I expected more for a 4 * hotel.

Ưu điểm: Elegant n sophisticated n perfect size n private

Ưu điểm: The bed was so comfortable, I forgot I was away from home!

Khuyết điểm: Delay in room service

Khuyết điểm: My room was not ready when I arrived after 4pm so I had to wait in the lobby.

Ưu điểm: Rooms, bed, amenities, friendly staff, safety. Transportation availability. Impeccable service. My favorite hotel by far.

Khuyết điểm: Didn’t sleep all night because of construction noise outside our room

Ưu điểm: A hotel with great service and location.

Ưu điểm: Beautifully updated, but still with old charm. We come to NO often and usually stay at the Roosevelt, Hilton or others this is by far the best experience yet. Staff, service, room, etc. Fantastic.

Ưu điểm: Amazing location, room, public spaces, pool & pool bar. Staff was top notch always polite and helpful. Car valet was well run and the staff were very helpful and friendly. Rooms were large, clean and well appointed.

Khuyết điểm: The coffee shop in the hotel was rather expensive. Two coffees and two yogurt parfaits should not cost $25 for a carry away service. I might be able to understand if this was a sit down with table service but for a carry away this was a bit outrageous.

Ưu điểm: Loved the two-room suite (BR and living area) with extra-large bath. Restaurant was excellent both for dinner and breakfast.

Ưu điểm: Location! Could not beat the $250 rate for a suite! But there were no events in the city!

Ưu điểm: First class

Khuyết điểm: Nope

Ưu điểm: Incredibly beautiful, not a modern look, but we love the old style, with an updated feel and clean everywhere. Service was the best we have had in years, everyone friendly and helpful at every turn!

Khuyết điểm: Nothing

Ưu điểm: Loved the suites. Loved the brick. Loved the staff. Loved the location

Khuyết điểm: AC seems not to be able to keep up with very hot NOLA summer. AC needs a really good cleaning. Outside of building (windows) Redd a good cleaning. There’s a few lower level rooms with no view.

Khuyết điểm: Ours bathroom drains were completely clogged and staff during check in and check out seemed a little inattentive

Ưu điểm: We want to return next year. This hotel is beautiful and very accommodating. The rooms were modern, tastefully decorated, and very spacious. It is located in an area not as touristy but up and coming. Still, most activities are walking distance.

Khuyết điểm: While most of the staff was very friendly and outgoing, those managing the checking in and checking out were a little standoffish. We had asked one male attendant for directions which he just didn't spend much time answering our question which resulted in us getting lost. There should be consistency among staff.

Ưu điểm: I was there during a Hurricane watch. There was an extreme amount of rain. The hotel was helpful and even gave out rain coats. Staff stayed there overnight to provide services. Room was larger than expected. My event was at Convention Center and hotel closer than expected. I loved this hotel

Khuyết điểm: Nothing

Ưu điểm: Comfortable suite. Very helpful front desk staff. Personal attention.

Khuyết điểm: Continental breakfast although OK could have a bit more options.

Ưu điểm: Lovely staff and great to have a record player in the suite!

Khuyết điểm: Slight dust over some surfaces.

Ưu điểm: The breakfast was the usual continental. The items provided were fresh and this is excellent. I loved the fact that housekeeping did an excellent job of cleaning the room and bathroom daily.

Khuyết điểm: The corner of the bed jots out (very close to the dresser) and so I got a big bruise from hitting my leg against the edge of the wooden bed. The free space to walk in the room is very limited. It is a tight space.

Ưu điểm: The rooms were spacious, and the staff was friendly. Location is great, right between Poydras St and the Arts District.

Khuyết điểm: The beds are a thin platform style, not horrible, but could be improved. The room wasn’t ready at the 3pm check in, but not too long after.

Ưu điểm: The breakfast location was good however, the selection poor! Carbs aren't everyone's friend. I prefer eggs and meat!

Khuyết điểm: Breakfast, no vending machines, or soda machines.

Ưu điểm: Room

Khuyết điểm: No

Ưu điểm: Very nice property.

Khuyết điểm: Parking cost was not included.

Khuyết điểm: Valet Parking fees are way high for guests! Shouldn't be a charge at all if you are staying in the hotel!

Ưu điểm: How close everything was to it.

Khuyết điểm: I didn’t like that at check in I have a crying kid, bell boy trying to give me instructions and how cold the lady at check in was to tell me she couldn’t find my reservation. Originally she told me she would call manager but didn’t and just asked me to step out of line to call bookings. It was a little frustrating cause I felt she could of done more at that moment. When I went back to show them my reservation code she almost looked bothered to see we did have a reservation there. Kudos to the 2nd lady that checked us in. She was very sweet. She also knew why the first one couldn’t find us right away

Ưu điểm: Casino and Ruth Chris

Khuyết điểm: Nothing

Ưu điểm: the location was good for what we came for

Khuyết điểm: We arrived on the 28th they assigned us room 1118 we took the key and went up and the key would not fit. I left my 85 years old husband in the hall on the 11 floor and went back down. they made me a new key it did not work. Finally the house keeper on that floor assisted us. My husband had to use the bathroom and it took us 3 trips to get the room changed. All the desk clerk could say is I am sorry I told her that was something wrong with the key but she kept making a key for that room. We finally got into a room then went down to the casino we were trying to play on machines E1403 16223 and 16225 I kept trying but it would not take our money I mashed the service button 5 time in 15 minutes with no response so I said we will order a drink and wait we ordered on the machines rum and cokes we waited another 16 minutes and the machines kept telling the order was on its way. Finally a lady came by and I said this machine will not take my money and we order a drink 15 minutes ago. She tried to put my money in and it would not work and then looked in the money slot and there was a voucher hung in it she cleared it . I asked how long does it take to get a drink she said I will check when we finally go everything it took us over an hour to check in and get a machine that worked and got a drink The lady that brought the drinks finally said the machine did not send it I said the machine kept telling us the drinks was on the way. I am 79 my husband is 85 it took about an hour and half to get into a room and then get a machine that worked then and get a drink. I think this is totally unacceptable.

Ưu điểm: wonderful customer service

Ưu điểm: Clean place.

Khuyết điểm: Wifi gave me trouble and no parking for lifted trucks

Ưu điểm: WHEN I PAID EXTRA FOR A RIVER VIEW I DID NOT REALIZE I WOULD BE STARING AT THE HILTON , IF SO , I WOULD HAVE BOOKED HILTON

Ưu điểm: Let me just say, the room was so clean and spacious. My God, the tub could probably fit 3 people in it. I felt like I should have brought a bag of epsom salt to relax a bit more. There was also coffee in the room for you to make if you didn’t want to get up & out too early. The bed was very firm, often times when we travel the bed are too soft but not this time. I felt like Dorothy in “THE WIZARD OF OZ” there’s no place like home. Oops! I almost forgot, I’m at Harrah’s New Orleans Casino & Hotel. Fabulous Trip!!

Khuyết điểm: I guess this block is suppose to be left blank

Ưu điểm: Hotel personal was great

Khuyết điểm: Buffet

Ưu điểm: Staff was friendly. Valet was efficient

Ưu điểm: Check in was easy

Ưu điểm: The professional staff, and cleanliness of the room.

Khuyết điểm: There was nothing that I did not like.

Ưu điểm: Great location and friendly staff.

Khuyết điểm: No self park.

Ưu điểm: The staff and the price

Khuyết điểm: The beds were very uncomfortable. The room air was not adequate. It never completely cooled the room.

Ưu điểm: Conforte

Khuyết điểm: No

Ưu điểm: They said breakfast was included NO BREAKFAST WON'T STAY AT THIS HOTEL AGAIN

Ưu điểm: Location

Khuyết điểm: N/A

Khuyết điểm: Cost for parking was too high per day.

Ưu điểm: The King size bed and the cleanliness was amazing.

Khuyết điểm: Honestly everything was great

Ưu điểm: Staff was great. Cleaning crew maintained the room exceptionally.

Khuyết điểm: No

Ưu điểm: very friendly. very lively (in a good way,) quiet hotel floor though. didn't eat the food downstairs, but everyone else seemed happy with it.

Khuyết điểm: It was farther from the quarter than I would have liked, but the stronger price more than made up for the difference.

Ưu điểm: Location

Khuyết điểm: No

Ưu điểm: comfortable beds

Khuyết điểm: Building Entry was difficult with the stairs off Fulton Street.

Ưu điểm: It nice and quaint. The rooms have the Old New Orleans feel, with a contemporary flair. Staff was super nice. The outdoor area is beautiful.

Khuyết điểm: The construction has been on going and impedes the walkability on side facing the river. The city needs to complete the project soon. I was there last year and this same infrastructure project was disruptive.

Ưu điểm: Great location

Khuyết điểm: Road works in front entrance way

Ưu điểm: Room was nice

Khuyết điểm: Construction around building. Not the hotels fault

Khuyết điểm: Construction to the street made it impossible to find the lobby and parking

Ưu điểm: Location was great - not in the middle of the action but close enough to walk to the French Quarter.

Khuyết điểm: We had a great stay. The only thing that could be better would be having a pool or gym access in the hotel.

Ưu điểm: Calendra (spelling) Restaurant/bar/housekeeping manager was very nice. She was very out going and informational and was very helpful.

Ưu điểm: The location of the hotel i to he staff was wonderful

Khuyết điểm: The long walk to the room and my ac wouldn't get coo if enough

Ưu điểm: The location

Khuyết điểm: The construction going on in front of the hotel

Khuyết điểm: For an expensive hotel, the experience was a huge disappointment. They charged me $40 a night for parking without telling me, they didn't clean my room, and they were blatantly racist. Whenever I asked questions, they replied with a condescending and mocking tone. Also, ordered something from room service and it never arrived. I've never stayed in a hotel with a more hostile, demeaning, and racist attitude.

Ưu điểm: Good location.

Khuyết điểm: Street outside the main entrance had major construction. Some noise and inconvenience. Waze could not figure out how to get to back of hotel.

Ưu điểm: Professional staff who were very friendly and eager to provide ur needs and most of ur wants.

Khuyết điểm: Having to walk so far to the elevator from our room.