Catalonia Park Güell

The staff were extremely unhelpful (apart from the man in the restaurant), unsmiling and unfriendly. The cleaners lied and said that I had put a Do Not disturb notice on the door so they did not clean my room. This was after I spoke to them personally and agreed a time for them to come. I even vacated my room for an hour to give them time to clean, only to return and to find that they had not even entered my room. When reporting this to the receptionist, she implied that I was lying and had put a do not disturb notice on the door. I have now found out that they have taken an additional payment from my account a week after my stay and were ever unhelpful in responding to this issue. The woman on reception implied that I was lying about the additional amount being taken from my account although it is clearly seen on my bank statement.

Fine place if you have no other option.....

The view from the rooftop pool is amazing. Housekeeping staff very nice.

Room in desperate need of repairs. For instance wallpaper bubbling out from wall and border along wall/floor coming off. Overall dingy feel. Room ac did not cool well. Set to a low temp at nite and would never feel cool. Never watched tv put it was placed at a strange location facing the opposite wall from the head of the bed so u could not watch it from bed. Went to bar and had two drinks each (4 total) and was charged 42 €. Never ate there after bar incident cause I didn't want to get overpriced mediocre food with so many great restaurants around. Pool looks large in pics but in reality it's very small. Some of the front desk staff were very nice and others unfriendly and cold.