Gran Hotel La Florida

The bed was big and comfortable and the room seemed clean. Overall the hotel would have been ok for a 3 star hotel but when booking a 5 star hotel you expect a little more. In addition to the hotel shuttle (which we didn’t use) there is a bus stop just outside the hotel with frequent departures to the city center and it was easy to get a taxi back in the evening.

The hotel seemed like it had seen better days and could use a makeover. The furniture in the room was visibly worn out (see picture) and the majority of sun beds consisted of wooden Euro pallets (see picture) with an old mattress on top. The hotel room had a unpleasant moldy smell, which improved after one day with open windows so it could be because of the air conditioning but it gave the impression that nobody had stayed in the room for a long time. Upon booking we selected the option two single beds and received a confirmation that we would indeed get two single beds. Upon arrival to our room we were told that single beds in this hotel is a double bed with two mattresses. Considering the price, the breakfast buffet was disappointing.