La Quinta Inn & Suites by Wyndham Baton Rouge Denham Springs

Look at what was said in What didn’t we like as why we couldn’t tell you about eggs and the comfort of the bed? Totally wrong how they handled it.

Our experience was seriously below standard expectations. 3 roaches was seen in our room. Initial response from staff was to argue with me that they didn’t have a bug problem. Obviously they do. They brought me a can of bug spray to use to handle the problem. REALLY!!! How was this our problem and what was a can of bug spray do? How dare they think that this bug spray was our responsibility to use and how was this going to solve the problem. We couldn’t eat our dinner because one of roaches used our dinner as their path to get to where it was going. It was 11:00 at night, we had no where to go and was far from home. They changed our room, not sure of the logic of that. I’m pretty sure these roaches didn’t just choose just our room. I dare to say that they did have a bug problem and the facility was in denial. Neither my granddaughter or I slept all night. In addition each floor smelled like mildew. We couldn’t take advantage of breakfast which we were looking for when considered this facility. Neither of us felt that the kitchen wouldn’t have the same problem. When checking out initially they wanted me to pay an a early check out fee. Eventually the owner agreed to drop the fee. We then had to spend the morning looking for a reputable hotel which was more expensive due to the last minute reservation. I can’t believe I was charged for a bug invested room. We lost our dinner the night before and wasn’t comfortable with the breakfast the next morning. So I’m not giving this facility a positive review in any way.

Booked a smoking room, called and confirmed only to arrive to a non smoking property