Cobden Hotel Birmingham

Don't expect luxury

Passable for the discounted £38 I paid so near to Christmas, but in no way worth the indicated price of £80.00

Room was tatty & outdated. Toilet cistern was hanging off the wall so whole thing rocked when you flushed, toilet seat was broken. Bathroom sink had a plug with a hole in it so impossible to fill the sink to wash. Hole in the bathroom ceiling had been patched up with a piece of wood that had been pained over to try & get it to match rest of ceiling. Strip light had been replaced with round halogen light leaving a strip of very old wallpaper where the original light had been. Would only recommend if you need somewhere last minute & you can get room discounted. Would NOT stay again.

Rubbish

The female receptionist was lovely

The rooms where unclean. The shower door jammed my child was stuck in there. The plug wouldn't come out of the sink for entire stay.

Room nice & clean but unfortunately heating didn't work properly (it was snowing while we were there!) and the TV signal scrambled all the time. The staff were very nice and it was fine for 1 night but probably would have been annying if we'd been staying longer. Health club sounded lovely but didn't have time to use it!

Inefficient heating and poor satellite tv reception.

location was the only good thing about this hotel, close to restaurants and city centre.

room smelt of smoke, supposed to be a non-smoking hotel. towels were dirty, room not clean, could do with redecorating.definitely not worth £70 a night. if you're looking for a good "quality" hotel do not stay here.

Reception staff responded quickly and efficiently to request for an alternative room as room 202 was so cold the bedding felt damp. Upgrade to Room 72 Family Room was generous and it was very warm and spotlessly clean. Breakfast was good and breakfast staff seemed much more organised and gave better service than evening staff (see below) - although both were very friendly.

Poor quality of food in restaurant. Too many staff did not seem to know what they were doing. Order for evening meal wrongly taken. Main course arrived before starter. Then clearly same main course had been reheated to serve (lukewarm) again later. We were not informed on booking that extensive reburshments/decorating taking place - stairs to Room 202 filthy, dust sheets were on carpets to and outside room - hazard - then the room itself was so cold, When asked Reception to do something about it we were initially given an inadequate small fan heater. Upon visiting Reception we were upgraded to better (and warmer) room.

The price of the room was reasonable and only a mile away from the city centre (Broad st). Staff were friendly

On the coldest night of the year so far our radiator was not working in our room and clearly wasnt working prior to our check in. Excuses were made to leave it 30min but we had already waitied 60mins for it to warm up and no go. Extra blankets were provided when we complained

Very pleasant and helpfull staff.

Lift problems

staff were really up for helping.

rooms were appalling. bed was okay but windows caked absolutely caked with black stuff and in my first room carpets that had tape all over them. In need of refurbishment. downstairs was okay.

comfortable bed

poorly trained restuarant manager